HLTWHS003: Maintain Work Health and Safety Case Study 2022

HLTWHS003 Maintain work health and safety
Case Study v1.0 (2016/11/02)
2
HLTWHS003 Maintain work health and safety
Name
Email address
Assessment
Case study
Read through the following case studies. Reflect on your learning and your own research within
this unit.
Prepare a response that responds to each of the issues presented. Your responses must reflect
your knowledge, skills, and application for this unit.
Case study 1
A young worker receives an electric shock as he cleans behind an electric kettle in the lunchroom
at work. He will recover, but an ambulance still had to take him to hospital.
An investigation into the incident reveals that the underside of the cord, which was connected to
the kettle, had worn away, thereby exposing a 12mm length of live conductor cord. The worker
received the shock after touching the worn cord.
During the investigation, another cord attached to a toaster was found to be worn.
1. Identify the hazards in this scenario.
The hazard mentioned in the above case study is physical hazards which are being faced by the
young worker as he received electric shocks at the workplace. Electricity has the ability to hurt
and kill seriously. There are electrical risks in touch with exposed live components, faults that may
trigger fire or explosions where the source of ignition is an electrical fault. There is a need to be
alert near electrical equipment and the risks related to it. Electrical shocks caused by defective
electrical equipment may also result in associated injuries, including ladder falls, scaffolding or
other raised jobs platforms. Other injuries or diseases may include muscle spasms, vomiting and
collapse.
The suggestions for such type of hazards are:-
 Ensuring appropriate electricians for electrical works.
 Switching off electricity when hazardous equipment’s are not in use
 Testing the heavy equipment’s on time to time
 Where possible using of battery tools instead of main power tools
 Replacing of damaged and unsafe cords
 Not overloading energy sockets using residual present devices with mobile machinery as
per WHS regulations.

HLTWHS003 Maintain work health and safety
Case Study v1.0 (2016/11/02)
2
 Use of non-double adaptors power boards which meets electrical safety standards.
2. List three factors that may have contributed to this incident.
The factors that contributed to the incident are:-
 Power tools – They are used in numerous industries and current many amount of hazards
due to harsh moving parts, atmospheres or noise. Numerous machines require moving
components, sharp edges, warm surfaces and other dangers that can crush injury, cut,
shear, stab or otherwise raid or wound workers when used harmfully.
 Confined spaces- Confined space as having restricted access and exit openings and
negative natural ventilation not designed for ongoing tenure of the worker. Such spaces
may contain storage tanks, boat compartments, sewers and pipelines. Confined spaces
may stance a danger not only to employees, but also to individuals trying to release them.
• Heat stress - Workers in washings, bakeries, cafeteria kitchens, steel foundries, glass
shops, block and ceramic factories, electrical functions, smelters and out-of-doors
employees such as building employees, firemen, agriculturalists and mineworkers are
more susceptible to severe heat disclosure.
• The impact of these factors include more irritability, dryness, heat stroke, enduring heat
overtiredness, cramps, rashes , perspiring palms , faintness and injuries. The enlarged
danger of other mishaps shall lead to attention loss, sleep disturbances, diseases and
susceptibility to minor wounds.
3. List two control measures that may have prevented this incident.
 Replacement of worn out machinery- The replacement of old equipment and machinery
can be believed of which generates unpleasantness, i.e. creating hazardous circumstances
for employees and leading to accidents, making the atmosphere noisy and smoky etc.
 Cleaning of machinery after switching it off – The power off button has to be pushed
before cleaning or going beside the heavy and hazardous machinery. The starting of
machine has to be checked well in before so the risks are acknowledged. It has to be
safeguarded like including guards, interlocks and two-hand controls. The machine for the
job shall not be kept where visitors and customers are exposed.

HLTWHS003 Maintain work health and safety
Case Study v1.0 (2016/11/02)
2
Case study 2
This scenario was part of the knowledge questions assessment. However, the task that you need
to complete is different for this assessment, and there is more information.
It is late afternoon on 15th October 2016. One of the clients at your dental practice becomes
quite angry when he is handed his bill. The receptionist, Joni Tingman, does what she can to calm
him down, but his aggressive behaviour has started to escalate. She walks from behind the
reception desk to offer him a seat, but you can see that Joni is becoming quite scared, and you are
concerned that the man may become physically violent. As you are the most senior employee
you decide to step in and ask the man to leave immediately. He walks outside, but you can see he
is still very angry and starting to kick cars in the car park, shouting obscenities. As a result of this,
you put the building into lockdown and phone the police. Joni is not physically injured, but she is
very distraught. She is a 40-year-old woman who is usually in good health. You ask her if she
needs to go to hospital, but she refuses. You organise for another person to take her home and
advise her to see her doctor.
As this is a notifiable incident, you are to download an incident report. Use one from your
workplace (with approval), or develop your own one. Complete and submit it with this
assessment.
An incident report or accident report is form filled out in a wellbeing care facility, such as a
hospital, nurturing home, or sponsored living to record particulars of an unusual incident event
that arises at the facility such as a patient wound. The objective of this report is to notify the
careful details of the incidence while in the thoughts of those who observed the affair are fresh.
This data may be helpful in the upcoming when allocating with incident-related obligation
problems.

HLTWHS003 Maintain work health and safety
Case Study v1.0 (2016/11/02)
2
Quality outcomes
Ensure the following for your submission:
i) It is grammatically correct.
ii) It is error-free.
iii) It is written in simple English.
iv) It comprises an average of 15 words for each sentence.
v) There are separate paragraphs for each new content/topic or discussions. Include
references to relevant legislation, which must be defined.
Attach any models, tools, or resources that could be used in an organisation to improve the case
study situations presented.
Tip: Read all text aloud in order to identify any gaps and correct them. Ask another person to
proof read your work in order to check for accuracy before you submit.
A minimum of 1,000 words is required (attachments are not to be included in word count).
Writing strategies and actions for future improvements
A case study is designed for you to demonstrate your skills in reading, accurate interpretation,
and providing workable responses and strategies.
Check that your responses provide:
1. Identification and clarification of the key issues. Discuss and provide some suggestions as
to what has caused these.
2. Key facts and information that is relevant and demonstrates your ability to provide
solutions.
3. Templates and resources that could assist managers in the future when managing their
teams.
4. Recommendations, both short term and long term, to improve the current situation.
Also, ensure the appropriate use of headings and formats so as to reflect a professional
presentation.