HNBS 304 Management and Operations

HNBS 304 Management and
Operations

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
PROJECT 1......................................................................................................................................3
LO1..................................................................................................................................................3
P1 different roles and characteristics of a leader and a manager.................................................3
LO2..................................................................................................................................................5
P2 The role of a leader and the function of a manager apply in different situation of
organization..................................................................................................................................5
P3 Different theories and models of approach.............................................................................7
PROJECT 2......................................................................................................................................9
LO3..................................................................................................................................................9
P4 key approaches to operations management and role that leaders and managers play............9
P5 Importance and value of operations management in achieving business objectives............10
LO4................................................................................................................................................11
P6 The factors within the business environment that impact upon operational management and
decision-making by leaders and managers................................................................................11
CONCLUSION .............................................................................................................................12
REFERENCES..............................................................................................................................13

INTRODUCTION
Management refers a set of principals which relevant to functions such as planing,
organizing, directing and coordinating. Application of these function in organization to
accomplish objective of business. Management is crucial part in organization because it supports
to achieve goals of organization by implementing beneficial plan in company. Operation refers
functions and decision which is made by human resource of organization which gives impact on
production, distribution, services and management etc. so that organization gets the highest
revenue in company (Jabbari-Sabet, Moghaddas-Tafreshi and Mirhoseini, 2016). To improve
employees turnover operation management is important. Human resource department also
supports to develop the motivation of employees. To understand management and their operation
there is an example of Sainsbury's company. It is the second largest chain of supermarket in UK.
Headquarter of this company is London. The Highest revenue of this company is £28.456 billion.
Number of employees are 186.900. this report will cover role of manager and leaders in
company.
PROJECT 1
LO1
P1 different roles and characteristics of a leader and a manager
ATTRIBUTES LEADER MANAGER.
Definition
Leader refers a person who
enhances their subordinates to
accomplish specific goal. Besides
of this main function to motivates
employees or subordinates s that
they enables to give the best
performance in their work.
While manger refers a person
who handles all functions in
organization such as planning,
organizing, directing and
coordinating and applies on
organization so that company
meets their objectives.
Approaches Leader of the company sets
direction for employees where
employees have to follow leader
While manger of the company
introduces details of plan in
organization where employees

direction. Besides of this leader
encourage employees to sharpen
their skills at workplace.
have take in action.
Style
Leader applies transformational
leadership in organization to
motivate employees (Meindl,
2016). According this leadership
leader understand employees
needs and makes them satisfy to
meet their needs. Through this
action leaders inspires their
employees to achieve organization
visions. Transformational
leadership enables to motivate
employees for long time.
While manager follows
transaction leadership in
organization where manger offers
reward and punishment to their
employees on the basis of their
performance at workplace.
Through this leadership manager
enables top motivate their
employees for short time.
Decision
While leader has duty to facilitate
decision for employees so that
employees enables to follow them
at workplace and organization
introduces the highest profitability
in business market.
Manager makes decision and
implement on organization so
that organization enables to get
profitability in business market.
Aim The main goal of leader is to lead
growth and development of
employees at workplace so that
employees gets the highest
position at workplace and achieve
organization mission. Leader
keeps foresightedness thinking
means to do action such like
which gives long term benefits.
While manager has goal to
achieve goal of organization
through employees so that
organization enables to gain first
position in business market
(White, 2016). Beside of this
manager goes with mind in
organization where implements
decision so that organization gets