Table of Contents INTRODUCTION...........................................................................................................................3 TASK 1............................................................................................................................................3 P1. Explaining purpose and functions associated to human resource management....................3 P2. Explaining different approaches of organisational recruitment and selection......................5 TASK 2............................................................................................................................................6 P3. Explaining certain benefits of HRM practices......................................................................6 P4. Evaluating effectiveness of HRM practices for enhancing profit and productivity of firm..7 TASK 3............................................................................................................................................8 P5. Analysing importance in context to employee relations.......................................................8 P6. Identification of elements that are part of employment legislations.....................................9 TASK 4............................................................................................................................................9 P7. Illustrating application of various HRM practices within work context...............................9 CONCLUSION..............................................................................................................................12 REFERENCES..............................................................................................................................13 2
INTRODUCTION In business, human resources refers to people who are considered as significant assets in context to skills, potentials and talents. The department which manage the labour force for making better performances is human resource management. It is the practice or approach that considers needs of all people and business(Bastan, Ganjavi and Tavakkoli-Moghaddam, 2020). It looks towards determining needs and aspirations related to individual employees and then draft opportunities within the workplace. For business, Audi is taken into consideration for the report. It is an automobile manufacturer who designs, engineers, manufacture, promotes addition to distribute luxury across the globe. Audi operates around 115 centres in UK and its existing portfolio extends around 53 models. The report enlightens purpose and function related to HRM, recruitment and selection, benefits of various categories of HRM practices and their effectiveness to improve profits and productivity of business. Further, it analyse significance of employee relations, key elements of legislation related to employment and application of practices in organisational workings. TASK 1 P1. Explaining purpose and functions associated to human resource management About the company Audi is the brand which grew strongly in the year 2004 with outstanding 75% enhance in new car sales within last couple of years. It is among UK’s leading premium automobile business that manufactures vehicles on the basis of experience gained in 100 years of innovation in road, rally phases together with race circuit. Mission of the firm focuses on customer delight, innovation, corporate responsibility and positive experiences. The vision of Audi is to become the premium brand by delighting customers worldwide. It have approx. 10000 employees that performs in different functional units. HRM The set of business activities that are directed at attracting, selecting, developing and retaining an effective workforce is known as human resource management(Bocken, Boons and Baldassarre, 2019).In Audi, human resource management look towards thoughts, aspirations and feelings of all employees and meet them timely in satisfactorily manner. It is related to all aspects wherein the entity interacts with its human capital. 3
Workforce planning The concept that ensures that a business have contemporary and forthcoming access to human resource that it requires for performing better and effectively. In Audi, various software are used for gauging labour requirements and deploying candidates in most efficient way. Resourcing The proportion of personnel and development that emphasis towards recruitment addition to releasing people from entities together with managing performances(Brunt, 2016). In Audi, resourcing is done through identifying and allocating people for carrying out necessary work. Purpose of HRM that is applicable in planning addition to resourcing of workforce Planning and retain people: Human resource management serves purpose of consulting with all departments and then planning proper deployment of required resources to complete projects. Within Audi, key purpose of HRM is to plan and retain competent along with contended employee force that makes maximum contribution in success of business. Developing relations: Relations with employee is significant for organisation and its future. In Audi, establishing good relations with employee’s lies with HRM in wider extent. HRM organises meetings, seminars together with certain official gatherings that builds relations across the company. HRM functions that are applied in planning and resourcing workforce Managing rewards: Rewards are key to manage employees in organisation(Budhwar and Mellahi, 2016). Within Audi, it is function of human resource management to analyse performances and accordingly provide rewards, compensation and other benefits. Performance appraisal: It is continuous review of job performance addition to overall contribution of human resources to an organisation. In case with Audi, HRM serves purpose of encouraging people to work as per their potentials addition to provide suitable suggestions that brings fewer improvements within them. Conflict resolution:All organisations either micro, small or large, do not stay aloof from conflicts which can arise among small teams or larger groups. It is function of Human resource management in Audi to sort out differences systematically as well as facilitate smooth operations. 4
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P2. Explaining different approaches of organisational recruitment and selection Recruitment An action concerned with enlisting candidates for some vacant job role is termed to recruitment. In respect to Audi, recruitment process is designed for attracting that applications which suits to working with dynamic prestige brand. Key recruitment approaches used in Audi are underneath: Internal approaches: An approach that is used at the time when business managers looks for filling vacancy from current employed people is internal recruitment approach. In Audi, professionals use internal recruitment for filling roles with best suited that have an insider knowledge and encourages loyalty or progress of employees. Some internal approaches are transfer, employee referrals and promotion(Dede, 2019). Strengths of the approach are that sourcing and filling vacancy from current human resource is simple activity, improves morale of current workforce and shortens on-boarding period. However, weaknesses of the approach are that it stagnant workforce of business and do not introduce fresh ideas or talents in workplace. External approaches: It refers to an approach that fills vacancy through open pool of candidates that are not part of company. Most of the duration, well reputed brand reaches to a situation in which they determine requirement for business and in this they prefers external recruitment approach(Delery and Roumpi, 2017). Within Audi, comprehensive recruitment is done through role profiles, central application file, employment exchange, walk ins, recruiting advertisementandmore.Strengthsofexternalrecruitmentapproachincludesincreasing opportunities for better skill availability and generating creative ideas and generates healthy competition. Selection The practice undertaken by professionals to pick qualified candidate who is most suitable for vacancy in entity is selection. In Audi, those applicants are selected that suits best for the prestige brand or best for its culture. The approaches of selection in Audi are mentioned below: Assessment centres: One of selection approach in which managers uses multiple testing techniques to analyse skills and abilities of a candidate for given job role. Within Audi, assessment centre is frequently used selection method for positions of supervisory together with midmanagementlevel.Strengthsofassessmentcentrearethatitcombinesdiverse circumstances and activities which correspond with abilities required for succeeding in selecting 5
desired person and helps managers to get right person at right duration for right job. However, its weaknesses are that it is costly, time consuming and requires highly abilities in observers. Interview: The conversation among interviewee together with interviewer that is aimed for assessing competences and skills for a work profile is an interview(Intarakumnerd, 2017). It helps human resource managers of Audi to assess a candidate as well as validate information provided by candidate in the application. Strength of interview method is that it increases mutual understanding with co-operation among manager and candidate, rectify misunderstandings and interchange views among people. In contrary, weaknesses of interview are no proper records, lack of attention and an expensive approach. TASK 2 P3. Explaining certain benefits of HRM practices The term of HRM practice is conceptualise as set of internal consistent policies drafted and executedtoensurethatemployeesmakebestcontributioninobjectiveattainmentof establishment (Perucci, 2018). Within Audi, level of practices adopted by managers is associated to innovation of process, product and administration. Key practices with benefits to superiors and subordinates in terms of Audi are explained below: Recruitment and selection: Organisational superiors seeking to select high performers are makingwaytowardsinnovativeprocessesforthepurposeofstreamliningrecruitment. Recruitment stages in Audi are designed in the manner that attract and helps in selecting those candidates whose qualities and talents mostly suits to perform in the brand. Benefits to employee: Sourcing and selecting right people builds competitive spirit among employees of entity. In Audi, recruitment and selection benefits employee by proving them career development opportunities and discovering their talents for higher positions. Benefits to employer: Recruitment and selection assist employers to plan workforce, recruit them and place them at vacant positions on accurate time frame in order to avoid delays in working(Mayer, 2018). The practice benefits employers of Audi in improving their abilities to identify suitable candidate for select them for recognised job role. Training and development: The practice of managers created for upgrading level of skills, knowledge, etc of human resources while sharing relevant information and instructions about ways to carry out specific tasks. In Audi, training and development to staff assist in 6
improving skills to deliver values to the brand and keeping them abreast with changes in technology. Benefits to employee: Training and development benefits employees of Audi by polishing their potentials to perform critical operations. It improves employee motivation, morale and capacity for adopting new methods or technologies in automobile industry. Benefits to employer: The practice benefits employers of Audi to train and develop people which reduces their workload to guide and direct manpower. It reduces employee turnover that helps employers to get work completed on deadlines. P4. Evaluating effectiveness of HRM practices for enhancing profit and productivity of firm In an organisation, HRM practices encourages efforts and contribution of employees to carry out allotted workings in the manner which improves overall productivity and profits. In Audi, managers have adopted set of systems that are known as practices of human resource department to strengthen relations so that all workforce coordinates activities leading towards nurturing productivity and profits. The effectiveness of adopted practices for improving productivity and profits in context to Audi are as evaluated: Training and development: Various kinds of training programmes and development courses are provided to employees and employers that ensures effective completion of work towards success. Managers of Audi have developed training and development approach which meets needs of all its people and guide them with structured career path so that they develop on continuous basis and contribute their learnings in company. Moreover, the practice improves thinking abilities of new and old workforce which helps them to showcase their innovative ideas and unique creativity via polishing views in order to raise productivity and generation of profits of the brand positively(Mehra, 2019). Recruitment and selection: A successful organisation starts with its ability to source and select best people. An effective policy of recruitment and selection not only meets requirements of job rather also ensures that the company performs continuously for maintaining commitment for raising productivity addition to profits. In Audi, adherence of recruitment and selection practice guide the managers the best possible talents for the business. Within constantly changing world of business, brands require to recruit and select candidates which are loyal, confident, adaptable and knowledgeable which creates foundation to raise productivity, effectiveness and profits in favourable aspects. 7
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TASK 3 P5. Analysing importance in context to employee relations A company with good employee relations provides fair together with consistent treatment to its members which makes them committed towards jobs addition to loyal to business. Employee relations is described as organisational determination for building and strengthening relations between managers and employees(Muindi, 2017). Within Audi, employee relations are maintained for strengthening relationships between managerial positions and workers through recognising and resolving issues, measuring satisfaction and providing required support with inputs to performance management system. Certain practices related to employee relations which affect decision making from HRM side in the company are collective agreement, grievances and trade unions. Essential importance concerned with employee relations which widely impacts managers decisions in Audi are as analysed: Improving morale: Employee relation is about sharing happiness and issues between managers and employees at workplace. It actively engages manpower that improves overall morale of staff and company that leads to positive impacts on HRM decisions. Various organisations have different separation of power among workers and managers that lowers gap or involvement and opens communication lines resulting in direct impacts on decision making of human resource department. In Audi, personnel management empowers all its staff members and makes participation in management activities compulsory that improves employee morale which influence decisions of managers to great level. Foster teamwork: Employee relation is important at organisation because when people makes efforts in group together then it fosters teamworḳ that impacts favourably on decision making of personnel managers(Oyewunmi, Adeyemi and Ogunnaike, 2017). Managers of Audi encourages entire staff to work in teams as well as make decisions collectively. With this, employeesbecomesresponsibletogetherwithunderstandsthatthey allmakeseffortsor contributes for one common objective which eradicate blame game and makes workplace environment friendly that leads to influencing decision making favourably in Audi. However, when employees do not coordinate with each other and perform for self-purpose then it have huge chances to impact framing decisions by managers negatively. 8
P6. Identification of elements that are part of employment legislations Employment legislations refers all applications laws associated with ways to employment in an organisation. These are put in place for the objective of protecting each employee against some wrongdoing by superiors that encourages their interest to perform in company resulting to positive impacts on decision of human resource managers. In Audi, mentioned employment laws are adhered to protect employees: Equality Act, 2010: It is legislation implemented by UK government to protect citizens against any sort of discrimination at workplace and society(Stone and Dulebohn, 2016). In Audi, managers have adhered the element of law and provide compensation in equal and fair manner which motivates employees to actively engage as well as contribute their potentials in objective accomplishment that impacts positively on decisions of higher authorities. By implementing the legislation, no one in company cannot be asked any questions related to employee’s health, sex or other unless it is specified compulsory for the job. Health and Safety act, 1974: The law is set by Parliament of UK to define fundamental structure addition to authority of regulation, enforcement addition to encouragement of safety, welfare and heath at place of occupation. All the managers and superiors of Audi comply the act so that they provide as well as maintain safe work systems, place, resources, tools and equipment that reduces chances of injuries or accidents. When an organisation maintains safety then it impacts positively on framing decisions by managers. TASK 4 P7. Illustrating application of various HRM practices within work context HRM practices are executed in work related context with the purpose of recruiting and selecting talents and providing them knowledge for activities(Tahiri, Kovaci and Krasniqi, 2020). In Audi, HRM practice is recruitment and selection is applied for filling job vacancy of Software Engineer. All the related activities conducted by human resource department are as follows: Job specification Written narrative which includes general tasks together with associated responsibilities of job is known as job specification. In context to Audi, job specification for Software Manager is below: 9
Job specification for Software Engineer in Audi Audi, a leading automobile brand have opened a position of Software Engineer at its head office in UK to be filled immediately. Software Engineer will be responsible for developing systems as well as software for Audi models. Responsibilities: Improving system quality through identifying challenges as well as common patters so to develop quality standard operating procedures. Maintaining along with improving current codebases together with peer review code changes. Liaising with other employees for the purpose of implementing technical designs. Education: A candidate pursing or completed Master of Technology from reputed university or college. Bachelor of Technology from renowned college or university. CV Detaileddocumentincludingsuitableinformationrelatedtoacademicadditionto professional life of an individual refers to Curriculum Vitae(Zhang and Xu, 2018). For Software Engineer, CV received by human resource department in Audi is underneath: Steeve Pooran 2654 Street 9, London, UK Phone: +887 672 9876 Mail Id:pooransteeve345@gmail.com Career Objective: To work in challenging environment that enhances my knowledge and skills for performing tasks and contribute in achieving my personal and organisation objectives together. Career Background: Pursuing Master of technology from Oxford University of technology and management. Completed Bachelor of technology from The University of Manchester. Skills: 10
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MySQL/MariaDB Microsoft Window Server Linux operating System ReactJS Laravel PHP I hereby declare that mentioned information are correct and accurate to my knolwdge. Place: London, UK Date: November 04, 2020 Interview questions Interview is a selection method which is a structured conversation among interview and interviewee where interviewer asks some questions from interview to analyse or determine skills and personality of candidate to meet essential needs of job vacancy (Muindi, 2017). Interview questions that human resource manager in Audi asks to the candidate are mentioned below: Describe yourself. What you like most in job of Software Engineer. Your expectations from the company and job vacancy. What makes you engaged in working and dedicated towards work? According to you, what are the potential technologies which makes a vehicle different from others in market? Offer letter A letter delivered by company to potential candidate selected fir vacant profile is job offer. Human resource manager of Audi has drafted and send the mentioned offer letter: Offer letter Mr/Ms Steeve, We are pleased to convey the information with you that you are selected as Software Engineer in Audi. This is overwhelming news and our pleasure to inform that all the recruitment and selection criteria are successfully completed. You are requested to join as Software Engineer on or before November 20, 2020. Other information are as follows: Roles and responsibilities: Cultivating system as well as common patters so to improve quality standard operating 11
procedures. Maintaining along with improving current codebases together with peer review code changes. Enhancingapplicationsthroughidentifyingopportunitiesforimprovements, recommendations and implementing systems. Reporting to: Senior Software Engineer Basic salary:£20000 per month Thanks and regards, Audi (Human Resource Management) CONCLUSION From mentioned information, it is concludes that organisations anticipates changes and addresses current or forecasted issues of staff through workforce planning. The system which entice, progress, provoke and preserve human capital for proper implementation of plans and survivalindynamicindustryisHRMpractice.Humanresourceprofessionalsmaintains constructive relations with workforce and keeps them engages in their allotted working that impacts positively on decisions framed by managers to retain people for larger duration. Various employment legislations are adhered to foster equality and maintain safety workplace that impacts positively on key decisions of HRM. 12
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