The Contemporary Hospitality Industry

THE
CONTEMPORAR
Y HOSPITALITY
INDUSTRY

INTRODUCTION
■ Contemporary hospitality industry
consists of wide category of fields among
service industry which can includes the
restaurant, lodging, theme parks, cruise
lines, transportation, and many other
additional things which are included in
the hospitality industry.
■ Hotel Hilton was established by Conrad
Hilton. There are 586 hotel & resorts
properties which contains 215,623 rooms
across the 85 countries and territories
among 6 continents.

– Political Factors-
■ Political stability is necessarily required by
any industries and it can be applicable to the
hotel industry.
■ Economic Factors-
■ Due to the Brexit situation hospitality
industry has adversely affected as the value of
pound has been declined significantly.
■ Social Factors-
■ Hotel Hilton targets the market which
includes everyday travellers of particular
business, family holiday, business area of
convention and leisure travellers
Evaluation of the impact of
external factors

Continue.
■ Technological Factors-
■ The customer experience is very vital in the hospitality
industries. The hotel Hilton has formed global benchmark for the
customer experience.
■ Legal Factors-
■ Hotel Hilton performance can be impacted by the legal factors
and this could also include any jurisdiction in UK which can affect
hotel in many ways.
■ Environmental Factors-
■ Hotel Hilton aims at rendering quality services to their
customers and committed with the sustainable development.