The Hospitality Business Toolkit: Functional Roles, Communication Methods, and Coordination in the Hospitality Sector

This presentation covers the functional roles within the hospitality sector, different communication methods used in organizations, review of coordination and integration within business, analysis of the effectiveness of methods of communication, and recommendations for improving communication and coordination in the hospitality sector. The presentation includes references to recent research in the field.

Hospitality business
toolkit

Table of Content
 Introduction
 Functional roles within hospitality sector and its interrelation
 Different communication methods used in an organisation
 Review of coordination and integration within business
 Analysation of effectiveness of method of communication
 Judgement and recommendation
 Conclusion
 References

Introduction
Hospitality business is one that includes restaurant,
amusement park, hotel that is focusing in providing best
services to customers that enhance customer experience.
It is one of growing industry which is depended on
leisure time, disposable income of consumer, level of
satisfaction of customer in order to get desired results
(AlNuaimi, Khan and Ajmal, 2021).

Functional roles within hospitality
sector and its interrelation
There are various function in business which are
playing important role. All these functions has their
own roles and responsibility towards attainment of
goals and objectives of business. These functions
includes financial, human resource, management,
research and development, marketing and others.
These functions are also interrelated to each other
for purpose of getting success in business.

Different communication methods
used in an organisation
There are different methods of communication used in business
which include verbal, non verbal, written, visual and other.
Explanation of it in context of Hilton international Hotel is
mentioned below:
 Verbal communication: It is a type of communication which
can be on one to one basis. It can be take place in Hilton
International hotel over telephone, video conference, voice
message.

Review of coordination and
integration within business
There are various practices that is to be implemented in business for purpose
of coordination as well as integration that allow them for development. In
present scenario, needs to integration and coordination has more arise in
hospitality sector.

Analysation of effectiveness of method
of communication
Communication is playing important role in business that allow employees to
work with dedication and attain goals and objectives of company. It is
responsibility of business to focus on strength and weakness of different
method of communication that allow them to adopt suitable method
communication in business.

Judgement and recommendation
 From above mentioned discussion, it can be recommended that managers
of company needs to coordinate among different efforts made by
employees for performance of improving performance of communication.
 It is also recommended to them that there should be free flow of
communication that allow them to avoid misunderstanding and contribute
to performance of business.

Conclusion
From above mentioned project report, it can be concluded that hospitality
sector is one of growing sector and for this, it is imp-important for managers
of company to manage different functions of business. There are different
method of communication which is to be adopted in an organization which
make them easier to avoid miscommunication in business.

References
 Oktadiana, H. and Pearce, P.L., 2020. Losing touch: Uncomfortable encounters
with tourism technology. Journal of Hospitality and Tourism Management, 42,
pp.266-276.
 Urquhart, E., 2022. Interpretative Tools. In Encyclopedia of Tourism
Management and Marketing. Edward Elgar Publishing.
 Vetitnev, A.M. and Chigarev, D.V., 2021. Assessment of overtourism
manifestations by visitors of Russian destinations. The case from
sochi. Journal of Environmental Management & Tourism, 12(1), pp.218-232.