Interrelation of different functions in the hospitality industry
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Added on  2023/02/02
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This presentation explores the interrelation of different functions in the hospitality industry and discusses the effectiveness of communication methods. It provides recommendations for improving department integration.
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HOSPITALITY BUSINESS TOOLKIT
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Table of Content •Introduction •Interrelation of different functions •Methods of communication •Effectiveness of communication methods •Recommendation •Conclusion •References
INTRODUCTION Hospitality industry is an industry where are high growth all over the world. It's considered as a large category in services sector which includes event planning, lodging, transportation, accommodation services and other fields in tourism sector.
Accounting and purchase department-Account department is the necessary department of the company because it is responsible for maintainingthefinancialstatements,preparinggeneralledger, paying bills, billing customers, financial analysis and others. The interrelation of different sectors in hospitality industry
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Continue.. HR and Food & Beverage department-HR department is an another essential in hospitality department because it recruit skilled and qualified applicants for F&B department.
The different communication method There are several communication methods such as email, newsletters, notice or posters, manuals and blogs that can be used by the different department of the organisation to share or transfer the information to their employees . They are as following: Email-It is an important and supported by the organisational culture and a formal method that can be applied by each department of the company to share information.
Continue... Notice or posters-It is an another method of communication that can be used by Kickapoo joy to share information between their workers. Presentation-It is an effective and essential method because some people grasp infromation easily when pictures and sounds are involved.
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The effectiveness of different communication method in specified department InKickapoojoy,F&Bdepartmentusevariouscommunication methods such as SMS, email, notice, presentation and others to transfere or share information and message to employees. Email, SMS, notice all are written communication methods and important and necessary for transfer information because if the company use these methods.
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Recommendation on process and documentation can improve company's department integration It can be recommended to make improvement organisation's departmental integration, the firm can use different documents of communication process such as SMS, Email, Face to Face communication, Notice etc. If the organisation use written communication and use SMS as a document of communication process, it can transfer easily and correct information to its employees.
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Continue... To minimise the issues and disputes between each others it's necessary for organisation managers to communicate with each other through written or non-verbal method of communication. Through, this integration is not get effected and to run smooth business.
In this above presentation it is concluded that interrelation is important between each departments. To integrate effectively it's important for managers to use effective communication as well. The best communication method is written or non verbal rather than oral communication. The managers are using e-mail methods or letter notice to communicate effectively with each others departments . Conclusion
References Sobaih, A. E. E., Ritchie, C. and Jones, E., 2012. Consulting the oracle?: Applications of modified Delphi technique to qualitative research in the hospitality industry.International Journal of Contemporary Hospitality Management.24(6). pp.886-906. Rogerson,C.M.,2017.BusinessincubationfortourismSMME development: International and South African experience.
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