Interrelation of Functional Roles in Hospitality Business

This presentation discusses the interrelation of different functional roles in the hospitality business, with a focus on the HR and Food & Beverage department. It explores the different communication methods used in the industry and evaluates their effectiveness. Recommendations are provided for improving recruitment and integration between departments.

Hospitality Business Toolkit
Task 3

Cover Content
• Introduction
• Interrelation of the different functional roles
• HR and Food & Beverage department
• Different Communication Methods
• Effectiveness Of The Different Communication Methods.
• Recommendations
• References

Introduction
Hospitality business is the most attractive industry which deals in providing
services related to food and beverage, travel, transportation and lodging facilities
which provides maximum customer satisfaction. For this assignment, chosen
Peelers juice cafe is the chosen firm which is located at Bishops gate, London. It
specialises in providing fresh healthy juice and salads

HR and Food & Beverage department
 HR and Food and Beverage Department- Both the departments cannot perform
well without proper interrelation. When the F&B department of the Pellers juice
cafe analyses the need of employee it provides information to the HR department
to recruit the employees with specific skills.

Continue..
Purchase and Accounts Department- Purchase and accounts department are both
interlinked to each other as accounting department is responsible for managing and
analysing the requirement of funds within the cafe and Purchasing department is
responsible for buying raw materials in order to make finished goods and properly
provides services to the customer.

Different Communication Methods
Their are different communication tools such as
e-mails, notices, posters, presentations and
many more which the company can use are
described as follows-
• Email
• Notices

Effectiveness Of The Different Communication
Methods
 Peelers Juice Cafe needs to use various communication methods to share and
transfer information with employees, Cafes uses different communication
methods such as emails, notices and presentation.
 These helps the employee to be aware of every information of the organisation
and assist them to work effectively.

Recommendations
 It is recommended to the cage top properly recruit the employees which have
enhanced skills and moreover document the details of every every employee to
avoid misunderstanding and conflicts within the cafe.
 It is very necessary for the Peelers Juice Cafe to effectively integrate between the
departments of the organisation so as to properly share the information as well as
work efficiently towards attainment of its goals and objectives

Conclusion
 From the above report it has been concluded that hospitality is the wide industry
which caters the needs of every customer according to their demands..
 Company should effectively develops trial balance to know their financial status.
Moreover company has to adhere with various laws and legislations for their
effective working.

References
 IJayawardena, C., and et. al., 2013. Trends and sustainability in the
Canadian tourism and hospitality industry. Worldwide Hospitality and
Tourism Themes. 5(2). pp.132-150.
 Singh, R., 2015. Empirical examination of the impact of total quality
services on hospitality industry business. Journal of Quality Assurance in
Hospitality & Tourism. 16(4). pp.389-413.