This presentation discusses the interrelation of different functions in the hospitality sector and various methods for coordination, communication, and monitoring. It focuses on managing accommodation services in the Healthy Foods organization, a London-based firm specializing in salads, blended juice, and smoothies.
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Table of content •Introduction •Interrelation of different function •Methods of communication, coordination and monitoring •References
Introduction Hospitality sector deals with a wide range of people who visit the business firms for their comfort and ease during the travelling. This dealing can be done with the help of various department in the business firms of hospitality sector. The taken organisation in this assessment report isHealthy foods which is a London based firm specialises in salads, blended juice and smoothies. In this presentation, interrelation of different function in hospitality business and various method for coordination, communication and monitoring which can be used in hospitality business are discussed.
Interrelation of different function Hospitality sector deals with a huge number of visitors in their daily activities which can be done with the help of various department in the business firms. These departments has their own work but the purpose is same i.e. to achieve the business goals.
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Continue…. The interrelation of these departments is discussed below: Housekeepingdepartmentandfrontofficedepartment:Housekeeping department is responsible for maintaining cleanliness and hygiene in the restaurant for enhancing the experience and loyalty of the customers. Whereas the work of front end office is to communicate with their customers for resolving their concerns and issues so that their touch points becomes favorable.
Continue…. Food and front office department:Food department is responsible for providing the healthy and tasty food to their customers. The food must be provided according to the demands and needs of consumers for meeting their expectations.
Method of communication,coordination and monitoring There are several methods of communication which are used by the Marketing department of Healthy foods. Some of these are discussed below: Conference: This method is mainly used by the marketing manager in case of meeting or conveying important information provided by board members and top management. Seminars: In large organisation where a large number of employees are working, seminars is used by the management(Sipe, 2013). Text Message:This is a type of informal method which is used for communicating the sensitive data or information to specific employees or group of employees. This method is secure for transmitting the data.
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Conclusion From the above discussed presentation, it can be concluded that the hospitality business firms needs to consider the various principles for managing their financial performance. There are various department in hotel which are essential for performing the business operations of the firm. These departments has their own work but the purpose is same i.e. to achieve the business goals.Various methods of communication system are discussed in this report which will help in enhancing the coordination among the employees.
References Bowie, D. and et. al., 2016.Hospitality marketing. Routledge. Brotherton, B., 2015.Researching hospitality and tourism. Sage. Dodds, R. and Holmes, M.R., 2011. Sustainability in Canadian B&Bs: comparing the east versus west.International Journal of Tourism Research.13(5). pp.482-495.