HOSPITALITY: Developing Manager and Employability Skills

HOSPITALITY THE DEVELOPING MANAGER AND EMPLOIBILITY
SKILLS

Introduction.................................................................................................................................................................... 3
Task 1.............................................................................................................................................................................. 4
SKILLS AUDIT...................................................................................................................................................................4
TASK 2.............................................................................................................................................................................6
SWOT ANALYSIS TEMPLATE............................................................................................................................................6
TASK 3.............................................................................................................................................................................8
Personal Development Plan (PDP)..................................................................................................................................8
TASK 4A......................................................................................................................................................................... 11
TASK 4B......................................................................................................................................................................... 12
TASK 4C......................................................................................................................................................................... 13
Task 4D [ES 4.2]/[ES 4.3]...............................................................................................................................................14
POTENTIAL IMPACT OF STRATEGIC DECISIONS.............................................................................................................14
Task 4E.......................................................................................................................................................................... 15
Role of Team Members to achieve goal........................................................................................................................15
Task 4F.......................................................................................................................................................................... 16
Efficient communicative style for motivating a team....................................................................................................16
Task 4G.......................................................................................................................................................................... 17
Motivational Techniques to prepare and execute the show.........................................................................................17
Task 4H.......................................................................................................................................................................... 18
How the Team Members work together to achieve the goal........................................................................................18
Task 4I........................................................................................................................................................................... 19
Achieving the goals with proper objectives and skills...................................................................................................19
Conclusion.....................................................................................................................................................................22
Reference list................................................................................................................................................................23

Introduction
Every manager needs to be motivating in order to bring out the best in the employees as well as achieve
organizational goals. The delegation of work and allotment of responsibilities should be done astutely. The
person to whom the work is delegated should have the necessary skills to complete the task.
This study will focus on self-assessment of skills possessed by an individual. The study also focuses on the
requirement of planning a self-development plan and steps to be taken to achieve these developments. It also
sheds light on the various styles of management and in which way these styles affect the work culture as
well as the atmosphere at the work place.

Task 1
SKILLS AUDIT
Knowledge and skills which I consider to be important for my current
studies
My ability rating (1-5)
I believe that I am good at the following mentioned skills and these will
definitely help me with the studies I am pursuing currently :
 Verbal and Written Communication
 Team Work
 Analyzing and Investigation
 Self Motivation
 Team Motivation
 Flexibility
 Time Management
 Planning and Organizing
 Commercial awareness
 Drive
5
4
3
5
4
4
3
4
3
4
Knowledge and skills which I consider to be important for my future career My ability rating (1-5)
The skills which I consider to be important as well as essential to possesses
for my future career Penguins are :

 Planning and Organizing – Every step while performing a task
should be planned and calculated. It is with these calculations the
organizing should be done.
 Time Management – It is important to achieve the tasks within the
time.
 Verbal and Written Communication – To be able to make other has
understand one’s self clearly.
 Team Motivation – The team should be helped to be energetic and
ready to perform.
4
4
5
4

TASK 2
SWOT ANALYSIS TEMPLATE
Strengths Weaknesses
I am good at planning and organising events.
Have good skills in communication and
writing.
I need to improve the commercial awareness
one should have in order to make sure the
company is competitive in the market.
I have contacts needed for the business,
experience of organising events at school and
college festivals and with a degree in
management, I shall be able to handle the task
of organizing and planning.
The resources in terms of experience of
handling tasks is low in my CV as I am not
currently working and could improve it with
work experience.
People see my excellent verbal and
communication skills as my strength because I
am able to make my ideas and perceptions
easily understandable to others.
Others see my workaholic nature as my
weakness as I tend to over work to achieve
more than required perfection and it might
affect one’s health at times.