Hospitality Industry and Its Scope : Assignment

Added on -2020-07-23

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Hospitality Environment--final
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1Hospitality industry and its scope...............................................................................................1Factors that are associated with the growth of this industry.......................................................2Customer-centric nature..............................................................................................................4TASK 2 ..........................................................................................................................................5Management of environmental impacts by the hospitality industry...........................................5Corporate social Responsibility..................................................................................................7CONCLUSION................................................................................................................................8REFERENCES................................................................................................................................9
INTRODUCTIONHospitality industry is the broad term within service industry that covers lodging, event planning,theme parks, transportation and some other additional points that is in tourism industry. Thereare many services that are provided by hospitality industry at large level. Many organisation areworking under this sector and are effectively providing their services to large number of tourist.Most of the people who accept such services are happy with this industry. Charlotte Hotel is theUK based organisation in the filed of hospitality and this company is effective in providing theirservices to large number of customers (Chang and Hsu, 2010). They provide room stay facility,food and beverage and other ancillary services. In the present report, there is vast explanationrelated to the factors that contribute to the growth of this industry, management of environmentalfactors. Furthermore, Corporate social responsibility is also considered in this assignment. TASK 1Hospitality industry and its scopeOne of the growing sector in UK economy is hotel industry. This industry is multi billiondollar and growing sector. It provides unlimited opportunities. This provides differentopportunity to large number of people so that they can work more effectively in competitiveenvironment. The scope of hospitality industry consists of range of businesses that offer number ofproduct and services that are related to accommodation facility, food and beverage,entertainment, gaming and other services. This industry is in every country and it is diverse andcomplex. This industry encompasses free standing hospitality business and it is also componentof wide range of venues (Cohen and Olsen, 2013). Hospitality industry covers large range of companies that are offering food services andaccommodation facility. It is divided into sectors according to the skills that are required foreffectively performance of work. In present time, hotels have main focus to provide preciseservices to its visitors. The quality management is one of the important factors of this industryand it helps to provide better services and product to the customer so that they can get maximumsatisfaction out of the services of hotel. There are many hotels are in hospitality industry of UKand such hotels are effectively providing their offers to people. It has key role to the success ofthis industry. 1

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