Problems in Structure, Culture, and People in Hospitality Industry

Hospitality industry

TABLE OF CONTENT
INTRODUCTION.................................................................................................................................3
TASK....................................................................................................................................................4
Problems identified in structure, culture and people..........................................................................4
Importance of managerial work and communication role of leadership............................................5
Models of management behaviour.....................................................................................................5
Theories of leadership.......................................................................................................................6
Team working theories for improvement of people management skills.............................................7
CONCLUSION....................................................................................................................................9
REFRENCES........................................................................................................................................9

INTRODUCTION
Hospitality industry is one of the most developing advanced industry within global
parameters where there are various new focal domains developed , for keeping up innovation
and also for creating new smart management services. The report will be analysing
Grosvenor Hotel Torquay General Manager Mark in terms of performance and overall
effectiveness in role, with discussion of various problems and how management, leadership
theories impact functional efficiency. The study will be also analysing team working theories
for improvement of people management skills, for pertaining focus on new larger goals
through which hotel management can be highly worked on for vision changes.
TASK
Problems identified in structure, culture and people
The problems identified in structure, culture and people at Grosvenor Hotel Torquay
General Manager Mark, are based on inappropriate functional standards of managers and
leaders work performance where there are large course of miscommunication analysed. There
is high level of chaos among employees within hotel due to which there is no appropriate
work schedules as governed by manager. With increased competitive paradigms within
hospitality industry consumers preferences are also varying on various aspects, where
management has to adopt higher advanced functional synergy for gaining innovation and also