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Hospitality Industry in Malaysia PDF

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Added on  2021-02-21

Hospitality Industry in Malaysia PDF

   Added on 2021-02-21

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Hospitality Industry in Malaysia PDF_1
Table of ContentsHighlighting major legal legislative risks that required to be counted in hospitality industry....1REFERENCES................................................................................................................................5
Hospitality Industry in Malaysia PDF_2
Highlighting major legal legislative risks that required to be counted in hospitality industryHospitality industry are subjected to face huge risk in relation to the applicable laws andregulation that impacts the services rendered, to the tourism regulations and even the localordinances. Hotel that are operating its business across the globe must have to adapt and complywith the local laws of every country in which it operates which creates a complexity for thecompany and this in turn hampers the smooth functioning of the industry (Chen and Fiscus,2018). This need for complying with several the range of the laws represents burden on thehospitality industry at the time of introducing the changes results into the loss of thecompetitiveness. Emergence of internet and the new technologies has created new doors for the companiesunder hospitality industry that are been considered as more competitive. This means that makinguse of the qualitative and the quantitative information in order to improve the decision makingprocess by using smart and the big data on a faster basis with more and more personalizedchannel of communication with the customers, automation and better internal or externalprocesses. There is a possibility that had been created for the hospitality industry is to create whollya new models for the business. However, the regulatory obstacles affects an internet in a morerestrictive way to this industry than the other industry (Penela Morais and Gregory, 2019). Forexample- In case when hotel decides for executing any given solution, it might find that solutionsare not made in compliance with the current rules and regulations or at the time when theregulations are been finally updated, proposed solution has also become obsolete or replacedsomething that is more innovative. The hospitality industry is mainly associated with facilitating better accommodationalong with additional services in relation to the mental as well as physical relaxation,entertainment and the positive emotions. The industry functions within legal environmentregulating the rights, obligations and the responsibilities of an employer (Arjona-Fuentes andet.al., 2019). Furthermore, aspects related to safety measures including amusement, rest,consumer relaxing plays important role. Also, minimizing negative consequences and its effectson function such as registration, consumption and stay facilities has to be overcome. 1
Hospitality Industry in Malaysia PDF_3

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