Assignment with Tasks on Hospitality Management

Running head: HOSPITALITY MANAGEMENT
HOSPITALITY MANAGEMENT
Name of the Student
Name of the University
Authors note

HOSPITALITY MANAGEMENT
1
Task 1
1. Support for businesses in Australia, Business: business.gov.au, Australian government.
https://www.business.gov.au/
2. Food safety standards (Australia only), Food Standards Australia New Zealand.
https://www.foodstandards.gov.au/industry/safetystandards/pages/default.aspx
3. Federal Register of Legislation, Australian Government.
https://www.legislation.gov.au/Details/C2017C00180
4. We need more than just laws to ensure responsible alcohol service, The
Conversation.
http://theconversation.com/we-need-more-than-just-laws-to-ensure-responsible-alcohol-
service-80890
5. Australian Business and Environment Laws, Australian Trade and Investment
Commission, Australian Government.
https://www.austrade.gov.au/International/Invest/Guide-to-investing/Running-a-
business/Understanding-Australian-business-regulation/Australian-business-and-
environment-laws
Task 2

HOSPITALITY MANAGEMENT
2
ANTI-DISCRIMINATION, ESPECIALLY PROVISIONS FOR EQUAL EMPLOYMENT
OPPORTUNITY (EEO) AND HARASSMENT
Two key practices that are prohibited by the law
1. Discrimination
2. Sexual Harassment
A brief summary of how compliance to these laws will be audited
According to this Act, investigated is conducted after receiving complaints of harassment
or discrimination from an employee against the employer. In this investigation, first, how much
allegation is real is determined, and then actions are taken against the employer for breaching the
legislation.
Two main consequences of non-compliance
1. Financial Penalties
2. Prison
Two requirements for business or occupational licensing, mandatory training and
certification (wherever applicable)
1. EEO Certification
2. EEO Training
A brief summary of record-keeping requirements
Under EEO guidelines, employers are bound to keep all employment and personnel
records for one year. When an employee is fired from employment, then records of that person

HOSPITALITY MANAGEMENT
3
must be in organizations for the year.
A brief summary of compliance requirements for mandatory codes within the legislation
This law requires compliance with codes of ethics.
A brief summary of requirements of the business to develop and implement plans, policies,
codes of conduct or practices
For the development of business, activities like bullying, harassment, and discrimination
at the workplace should be avoided by following the ethics codes and responsible practices of
EEO and Harassment law.
A brief summary of the rights and responsibilities of employees and employers
Law imposes a duty of eliminating discrimination on employers and employers and
employees both are suggested to respect each other.
A brief summary of statutory reporting requirements for business
This law barely asks for employment records, which should be retained for one year after
the termination of an employee.
Four key business insurances required
1. Home-based insurance
2. Property insurance
3. Health insurance
4. Worker's compensation insurance
WHS requirements including duties of employers and employees along with incident and

HOSPITALITY MANAGEMENT
4
accident reporting requirements
Employees and employers are advised to have effective Communication during
emergencies. And from minor to major accidents should be reported for corrective measures.
Environmental Policy
Responsible behavior and environmentally friendly activities should be integrated into the
organization.
.
AUSTRALIAN CONSUMER LAW (ACL)
Two (2) key practices that are prohibited by the law
1. Pyramid Schemes
2. Referral Selling
A brief summary of how compliance to these laws will be audited
It has been enough time since ACCC (Australian Competition and Consumer Commission)
has shifted its more focus towards franchisors to safeguard small businesses and consumers.
According to section 51ADD of the CCA (Competition and Consumer Act 2010), ACCC has the
power of accumulating the information of franchisors without any suspect and can ask franchisors to

HOSPITALITY MANAGEMENT
5
bring required documents anytime. In this way, ACC has conducted several audits to ensure whether
franchisors are showing compliance with the Franchising Code of Conduct or not.
Two main consequences of non-compliance
1. Fines
2. Cancellation of License
Two requirements for business or occupational licensing, mandatory training and certification
(wherever applicable)
1. Must use contracts of standard form
2. Must purchase consumer guarantees
A brief summary of record-keeping requirements
ACCC can conduct audits according to its own choice based on the random selection of
traders; thus, during that time, horticulture traders and franchisors must have specific documents.
ACCC asks horticulture traders for terms of trade, records of agents, agreements produced by
horticulture, and written proof of concurred costs. And franchisors have to present documents of
disclosure, statements of marketing funds, dispute notice, agreement of franchise, statement of the
professional counsel, and details of the former franchisee are requested for no disclosure.
A brief summary of compliance requirements for mandatory codes within the legislation
Under Australian Consumer Law and rules of ACCC, traders are required to stand on the
essential established industry codes, i.e., Electricity Retail Code, Horticulture Conduct Code, Dairy
Conduct Code, Wheat Port Conduct Code, Franchising Conduct Code and Food and Grocery
Conduct Code. If any trader is revealed for breaching the code, then a suitable measure will be

HOSPITALITY MANAGEMENT
6
considered considering the intentions and depth of the breach.
A brief summary of requirements of the business to develop and implement plans, policies,
codes of conduct or practices
ACCC recommends a guide which entails thorough details regarding ACL. For each type of
trader, different codes have been created by ACCC, such as Horticulture Conduct Codes for
Horticulture Codes. Moreover, the fulfillment of rules under ACL is pivotal, which is the same for
all sellers; for example, traders will be responsible for compensation in case of any damages in
provided products and services and so on. For the successful development of business, unfair
practices should be avoided, which violates the regulations of ACL.
A brief summary of the rights and responsibilities of employees and employers
Employees and Employers' responsibilities entail decent business behavior, honor to the
rights of customers, and guarantees of law must not be violated while purchasing and selling goods.
A brief summary of statutory reporting requirements for business
Statutory reports of business should be available at the time of audit; otherwise, there are no
specific requirements for this report.
Four key business insurances required
1. Property insurance
2. Worker's compensation insurance
3. Professional Liability insurance
4. Product Liability insurance
WHS requirements including duties of employers and employees along with incident and

HOSPITALITY MANAGEMENT
7
accident reporting requirements
Effective leadership, Individual Participation, monitoring of work, commitment, etc. are
some of the responsibilities of employees and employees. In case of incidents, it is suggested that
they should not be ignored, and remedies should be made to avoid turning of incidents into
accidents.
Environmental Policy
Among several practices, those practices must be utilized in businesses that make the
efficient use of natural resources, and less harmful activities should be practiced from time to time.