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Hospitality Provision in the Travel and Tourism Sector

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Added on  2020-10-05

Hospitality Provision in the Travel and Tourism Sector

   Added on 2020-10-05

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HOSPITALITYPROVISION IN THETRAVEL ANDTOURISM SECTOR
Hospitality Provision in the Travel and Tourism Sector_1
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Interrelation between hospitality and travel and tourism sector.......................................1TASK 2............................................................................................................................................32.1 Analysis of implications and effects of integration to hospitality sector.........................32.2 Affects of integration on hospitality business..................................................................4TASK 3............................................................................................................................................53.1 Development of rationale for a new business/project......................................................53.2 Project proposal based on market analysis.......................................................................6CONCLUSION................................................................................................................................8REFERENCES................................................................................................................................9
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INTRODUCTIONHospitality sector provides the accommodation and entertainment facilities to thetravellers whereas travel sector provides the transport and travel services to the travellers. Thesetwo sectors are interconnected with each other. Hospitality sector is the fastest growing sector inUnited Kingdom. People are coming to enjoy their holidays and vacations in the outstandingnatural views of UK. Hospitality sector provides Accommodation, food, transportation and otherfacilities to the travellers who are here for meetings, festivals, sports etc. Hospitality sectorprovides quality services and travel sector provide them opportunities to travel. These two sectortogether contributed heavily in UK's economy. The chosen company for this assignment is TUI group from United Kingdom. The TUIgroup provides accommodation, travel, food and other facilities to the customers from UK todestination chosen by travellers. Over 300 hotels and 1800 travel agencies are controlled by TUIgroup and it is the one of the leading players in travel and tourism sector. Their commitment is toprovide quality and world class hotels, flights buses for making travel easy. This group hadstrong presence in United Kingdom's travel sector. It employs more than 70,000 peoples fromdifferent countries.This report will discuss the interrelation between hospitality sector and travel and tourismsector. Further this report will discuss the impacts and implications of the integration ofhospitality sector in the travel and tourism sector. A project proposal has also been made whichincludes target market, location, operating model including staff, and design based on theanalysis of the hospitality and travel and tourism sector. A rational has been developed for a newhospitality project which determines the concept of product. In the end conclusion is providebased on the above analysis of effects of integration and interrelation between the two sectors.TASK 11.1 Interrelation between hospitality and travel and tourism sectorTravel and tourism sector is the backbone for the growth of hospitality sector. Travelsector brings travellers to UK and after that, the work of hospitality sector starts. Hospitalityservice such as transportation, food, accommodation and standard facilities are the basic needs oftravellers. Hospitality businesses are providing accommodation in 3-7 star hotels with amenitieslike pub, bar, parties based on the need of travellers (Medlik, 2012). These additional facilities1
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are provided at a extra amount of money which helps in increasing customer satisfaction andattract the customers to come again. Hospitality sector is billion dollar sector and employing alarge number a peoples. The scope of travel and tourism and hospitality industry is very wide.For example: If a tourist arrive in UK for some personal purpose then he/she will need suitabletransport for travel which will be provided by the travel sector as well as also he/she needs theaccommodation facility which is provided by the hospitality industry. Different types of cultureand values of TUI group is helping the company in retaining their customers. Travel and tourismsector is also providing best and suitable travel packages to the customers according to theirbudget (Mok, Sparks, Kadampully, 2013). These two sectors are linked with each other'sperformance. If these two sector won't work closely and efficiently, performance of both will beaffected. Following features are described below to support the interrelation between these twosectors:Increased Sales- These two sectors facilitate increase in each other's sales. Tourismsector attracts customers from other countries through exotic locations and adventuroustrips which were than accommodated by the hospitality sector. The more quality ofservices they provide, the more customers they will attract and productivity and sales ofcompany will be improved. It can be clearly seen that rise in travellers will increase thesales of hospitality and travel business of the TUI group. Increased Customer Base- Increase of awareness and will of customers to purchase thehospitality services has arise due to increase in activities of travel and tourism sector. TUIgroup understands the factors responsible for attracting customers which will increase therange of people who wants to visit their hotels and travel services.Developing Brand Image- Customers prefers and relies on the hotels suggested by travelagencies. The quality services provided by these two business will increase the customersatisfaction and customers stay loyal to them due to these provided services. If properfacilities are provided to customers by TUI group, Brand image of its subsidiaries inhospitality and tourism business can be improved. Increase in Destination- Availability of best hotels and hospitality services at attractivelocations will attract the customers and the travel agencies. With increase in hospitalityservices, Range of products and services can be increase by tourism companies. TUI2
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