Hospitality Provision in the Travel and Tourism Sector (UK)

HOSPITALITY PROVISION IN THE TRAVEL AND TOURISM
SECTOR (UK)
NAME OF THE STUDENT
NAME OF THE UNIVERSITY
STUDENT’S ID

Contents
Introduction......................................................................................................................................3
LO1 Understand the role of hospitality industry within the travel and tourism sector...................3
1.1 Discussing the interrelationships between hospitality and wider travel and tourism sector.....3
LO2 Understand the impact of integration within the hospitality industry.....................................5
2.1 Analyse the implications of integration to the hospitality industry...........................................5
2.2 The effects of integration on the hospitality business...............................................................7
LO3 Planning development of a business.......................................................................................9
3.1 Develop a rationale for a selected project clearly justifying decisions linked to target market.
.........................................................................................................................................................9
3.2 Developing a plan for the project highlighting operational requirements.................................9
Reference list:................................................................................................................................12

Introduction
In this assignment we are going to talk about the important part of hospitality in the travel and
tourism sector. Hospitality industry is a rapidly growing sector and has gained a lot of fame for
taking care of the basic necessities of people who travel from one place to another as tourists or
for the people who migrate for business purposes. The hospitality sector mainly helps with
lodging, fooding, beverage, transportation, medical and healthcare facilities, relaxation, etc. The
most essential skill to success in the hospitality industry is communication. Without proper
communication, it is very hard for anyone to survive in this industry. Hospital is a very important
part of the travel and tourism sector. Today, in this assignment the business preposition we are
talking about in the hospitality industry is Radison Hotel, a leading hotel providing excellent
lodging and accommodation facilities. Let us now discuss and analyse all the aspects of the
same.
LO1 Understand the role of hospitality industry within the travel and tourism sector
1.1 Discussing the interrelationships between hospitality and wider travel and tourism
sector
Hospitality and travel and tourism are closely related to each other and are both inter-dependent
on each other. Hospitality helps the travel and tourism sector to grow by providing good facilities
while on the other hand, travel and tourism provides more people to the hospitality industry for
services like accommodation, transportation, etc. Hospitality industry is a developing one
throughout the world. It helps to generate a lot of revenue for any nation. Thus, it is
economically very beneficial for a nation. The most important thing to remember for the hotels
providing lodging facilities is to have a competitive spirit and try to be always ahead of their
competition and provide excellent service and facilities to its clients (Camilleri, 2018). Client
satisfaction is very integral to the success of any venture in the hospitality sector. It is estimated
that the hospitality industry will create around 328 million jobs and support around 10 percent of
the working population by the end of the year 2022. Hospitality industry is of a great
significance to the travel and tourism sector and to the country’s economy. Some of them are:
Employment opportunities: Hospitality helps in creating new job opportunities for people
involved in the tourism sector. It is perhaps one of the greatest contributions of hospitality

industry to the sector and to the country’s economy. When Radison Hotel starts functioning,
there are a lot of departments which need specialist employees, this in turn will create more job
opportunities for new and experienced people and will help boost the country’s economy.
Income generation: The more the number of tourists, more the income will be which will also
generate a lot of revenue for the government. It is important that people be interested in visiting a
country like UK with enthusiasm as this will help the hospitality industry to prosper (Arun and
Lawrence, 2018). For hotels to be always full and generate a lot of income, they need tourists as
tourists invest a lot of their money in buying proper travel packages and deals for facilities like
lodging, fooding and transportation. All these things help in generating a lot of income.
Foreign direct investment: Both hospitality industry and travel and tourism industry are
supported and boosted by the government and thus, helps in increasing the foreign investment in
the country.
Diversification: Hospitality industry is dependent on a lot of other sectors for its survival, be it
farming, mining, manufacturing, building or a lot of different other sectors on which the
economy of a country depends on (Tolkach, 2018). Thus, it brings a about diversification as well
as growth in the economy.
Let us now discuss about the interrelationship between hospitality and travel and tourism
sector
Customers are most essential part of both hospitality and travel and tourism sectors. Customer
satisfaction matters the most to succeed here. When a tourist comes to a new country or a new
place to visit, he is bothered about a lot of things that he has to take care of before visiting all the
tourist destinations and enjoying them. They are hotel, food, transport, local guide, health care,
etc.
Radison hotel wants to make sure that it offers everything according to the clients need and takes
a note of all the key points to provide a better and improved service that is a step ahead from its
rivals or competitors (Inkson and Minnaert, 2018). Customer satisfaction has to be the key to our
success as an enterprise trying to be a successful hospitality providing organization. It has to be