Hospitality Provision In Travel And Tourism Sector - PKF Hotel
Added on 2020-10-04
16 Pages5389 Words271 Views
Hospitality Provision InTravel And Tourism Sector
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Discuss the interrelationships between hospitality and wider travel and tourism businesses................................................................................................................................................1TASK 2............................................................................................................................................42.1 Analyse the implications of integration to the hospitality industry..................................42.2 Discuss how integration has affected a hospitality business............................................5TASK 3............................................................................................................................................63.1 Develop a rationale for a selected project clearly justifying decisions linked to targetmarket.....................................................................................................................................63.2 Develop a plan for a hospitality business including the operational requirements of thebusiness’ organisational structure in relation to human resource allocation..........................8CONCLUSION .............................................................................................................................12REFERENCES..............................................................................................................................12
INTRODUCTIONHospitality sector is a wider category of fields in service industry that involves eventplanning, transportation, lodging, cruise line, travelling and other areas within tourism sector. Itis a multibillion dollar industry which rely on availability of disposable income and leisure time.Hospitality provision refers to the actions of supplying or providing something for use, like food,accommodation, venues etc. A strong relationship exists between travel and tourism sector andhospitality. Both these sectors provide benefits to one another (Abubakar and Ilkan, 2016). Inthis assignment, PKF hotel experts is taken into consideration for defining hospitality provisionsand role of this sector in travel and tourism industry. The firm is an internationally known marketleader in area of tourism, hotel and leisure consulting. This report covers interrelationship ofhospitality and travel and tourism business and influence of integration within the industry. Atlast, rationale of selected project and a hospitality business plan is developed in this project. TASK 11.1 Discuss the interrelationships between hospitality and wider travel and tourism businessesTo: ManagerFrom: Junior Consultant Date: 18th July Subject: Interrelationships between hospitality & travel and tourism sector HOSPITALITY INDUSTRY: This industry is related to customer satisfaction. The businesses involved in this industryare provides the customers with luxury services. It relies heavily on the disposable income of itscustomers. So if there is reduction in their disposable income, due to recession or a slump, businesses of companies in this industry are heavily affected (Sparks, Perkins and Buckley, 2013).Hospitality industry provides customers with various services which also constitute as the main sectors of this industry. These are as follows:Accommodation: This is the prime service this industry provides its customers with. The main concern of of people travelling to different destinations is to find a place to stay. These people can be tourists, or people travelling for business purpose, or people on a family holiday. It is the aim of hospitality industry to provide quality customer 1
service and comfort to its customers. For this, the industry provides the customers with different services like hotels, motels, service apartments, resorts, etc. according to the needs of the customers.Bars & Restaurants: Another service this industry provides its customers is providing them with a place to eat. Depending on the customer's appetite, and his leisure habits, a person can use various services under this industry like cafes, bars, restaurants, wine shops, nightclubs etc.Travel & Tourism: This industry also provides facilities of tour agents, leisure centres, tour operators, theme parks, etc. to satisfy the customer and give them their best travelling experience (Hospitality Provisions. 2018).There has been a significant change in the structure of international hospitality industry. Earlier the businesses under this industry were managed by members of the same group. By time this has changed and it hospitality industry has itself became very competitive. Since their customers prefer quality services wherever they go, these industries aim to increase their standards to retain as well as welcome new customers. The structure of international hospitality includes various pillars, which are:Holiday parks: These are amusement parks which usually aims at the entertainment of families through their services like, roller coasters, go-carts, wall climbing, laser tag, paint ball, etc., for example: Alton Towers, Thorpe Park.Nightclubs & Bars: These are meant for people who want to party in their free night time. For instance, South Club in Manchester.Visitor Attractions: These are the places of a city or a country which are historic and attracts customers. Trafalgar Square in London, for instance.Hostels: These are made for backpackers who don't want to spend on their accommodations (Stephenson, 2014).Classification of Hotels: Hotels are prime ways for a hospitality industry to provide accommodation to customers and can classified into the following:One-Star hotels: These have facilities of communal shower and toilet for ten rooms, breakfast, 2
End of preview
Want to access all the pages? Upload your documents or become a member.
Related Documents
Hospitality Provision in Travel and Tourism Sector : Doclg...
|15
|5378
|280
Hospitality Provision in Travel & Tourism Sector Report - PKF Hotellg...
|14
|4154
|45
Hospitality Provision in Travel & Tourism Sector Assignment - (Doc)lg...
|16
|5204
|220
Report on Role of Hospitality Industry in Travel and Tourism Sectorlg...
|14
|4187
|35
Significance of Hospitality Industry in Travel Industry : Reportlg...
|18
|5492
|181
Provision of hospitality provision in travel and tourism sector Contentslg...
|17
|5192
|266