Hospitality Provision in Travel & Tourism Sector : Report
Added on 2020-06-05
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Hospitality Provision inTravel & Tourism Sector
Table of ContentsINTRODUCTION...........................................................................................................................1Main Body...................................................................................................................................1Task 1...............................................................................................................................................11.1 Discuss the interrelationships between hospitality and wider travel and tourism businesses......................................................................................................................................................1Concepts of Hotel and Hospitality industry................................................................................2Structure of hospitality industry..................................................................................................2Main primary hospitality service provider..................................................................................2Classification of hotel.................................................................................................................3Food and beverages.....................................................................................................................3Integration with travel and tourism industry...............................................................................3Services related to conferences and other additional services....................................................4TASK 2............................................................................................................................................42.1 Analyse the implications of integration to the hospitality industry......................................42.2 Discuss how integration has affected a hospitality business.................................................5TASK 3............................................................................................................................................63.1 Develop a rationale for a selected project clearly justifying decisions linked to targetmarket..........................................................................................................................................63.2 Develop a plan for a hospitality business which includes the operational requirements ofthe business’ organisational structure in relation to human resource allocation.........................7CONCLUSION................................................................................................................................9REFERENCES..............................................................................................................................10
INTRODUCTIONHospitality and travel and tourism industry plays a very deep and crucial part in overallfunctionality of business operations and help hotel and hospitality firm to meet needs anddemands of travellers, tourists or customers effectually. This report will lay emphasis on widerange of business operations that are followed by a hospitality firm. The hotel and hospitalityorganisations are interconnected closely with tourism sector and cater functional needs of itscustomers in much better and effective way (Cook, Hsu and Marqua, 2014.). Also, this approachwill help hospitality firm to grow and develop in a very significant manner. For the report,Marriott Group of hotels is been taken in effective thought process. This report will lay emphasison wide range of business operations with details about different sort of hospitality functions thatare followed by organisation to carry out its operations. An effective implication of integrationprocess and its effect on a wide range of business operations is been followed. Besides this, therational on different business operations will be presented and a business plan for better growthand meeting the needs and developments of tourists and travellers from around the world is beentaken in consideration (Zervas, Proserpio and Byers, 2017).Main BodyTask 11.1 Interrelationship between hospitality and wider travel and tourism businessesThe hospitality industry works on a better level with integration of tour and travellingsector that has increased its functionality in a very effective manner. It will help firm of bothsectors to perform their actions effectively and handle operations of organisation in a veryappropriate manner. The integration of operations of both firms will help each other to improveand grow in a better way that help in significant rise of operational capability of a business firm.The collaboration between both sectors help in development of better services and supportfulfilment of needs of organisation as well as customers (Zaitseva, Goncharova and Androsenko,2016. ). The interrelation and collaboration will help organisation to handle its businessoperations. The Marriott Group will look after effective integration of a wide range of businessoperations that will help in effective rise in operational efficiency and productivity of citedbusiness organisation. This improvement in functional capacity and effective handling ofbusiness operations will support suitable rise of wide range of its operations. This will also helphospitality firm to develop high quality product and services as per requirements of their1
respective customers. It also helps the hospitality firm to handle business conference, meetings,and holidays as well as managing aviation facility of their customers. This approach alsoincludes a wide variety of factors that will lay a significant impact on overall functionality ofbusiness firm (Schegg and Stangl, 2015). Some major factors or elements that are taken ineffective consideration by Marriott Group are: Concepts of Hotel and Hospitality industryIn the hospitality industry, a wide range of business operations are taken in considerationthat helps this industrial sector to grow and develop in an effective and significant manner. Thiswill also help Marriott Group to develop high quality of services and products in order to meetneeds and demands of customers on global level. It will enable company to provide betteraccommodation and other operational services that will help in better handling of wide range ofbusiness operations (Becker, 2015). With the increase in global exposure and cultures andadoption of innovative technologies and process to develop better services and products for thecustomers will help in effective management of good quality of product and services of touristsor customers. This will also help the cited hospitality firm to get a better idea about expectationsof their customers and develop a good quality of products and services to gain a bettersatisfaction level. It will also improve overall productivity of hotelStructure of hospitality industryThe hotel and hospitality industry will include a wide range of business operations thatwill help in better handling of business operations effectively. The standard structure of ahospitality and hotel firm will include a front desk or reception, food and beverage department,room services, accommodation and other additional services like spa or bar and theme parks, thatare been provided by the hospitality industry. This effective structuring of the hospitalityindustry helps the firms like Marriott Group to handle the business operations in a much betterway (Walker, 2016.). Main primary hospitality service providerThere are some major hospitality firms that work in hotel and hospitality industry and laya significant impact on maintaining quality standards of hospitality industry. Some major firmsor groups like Marriott and Hilton Group which fall in the category of luxurious hotels that helpin better handling of business operations that help in effective rise in business operations.Besides this, being top-notch hotel firms, they provide their customers with high quality of2
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