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Hospitality Provision in Travel & Tourism Sector | Assignment

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Hospitality Provision in Travel &Tourism Sector
Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................3Discuss the interrelationships between hospitality and wider travel and tourism businesses.....3TASK 2............................................................................................................................................52.1 Implication of integration to hospitality industry..................................................................52.2 Discussion on impact of integration on hospitality business................................................6TASK3.............................................................................................................................................73.1 Rationale for a selected project clearly justifying decisions linked to target Market...........73.2 development of plan for hospitality business including operational requirements of thebusiness......................................................................................................................................8CONCLUSION...............................................................................................................................9REFERENCES..............................................................................................................................11
INTRODUCTIONThe word hospitality means friendly behaviour towards the guests and visitors. ThusHospitality industry includes all the companies that provide lodging & suits facility, food anddrink services to guests and visitors, which is the major source of income in present era. On theother hand, tours and travelling industry provide airline and cruise line services to thepassengers. In this report, a brief discussion is done on interrelationship between hospitality andtour and travel businesses. Apart from that there are major implication of integration and mergerswithin the hospitality industry that is analysed in detail. In addition to this, the present study alsocontain various steps to develop a plan that includes operational requirement of the businessorganisation.TASK 1Discuss the interrelationships between hospitality and wider travel and tourism businessesHospitality industry: It is the wider sector which not only provide lodging and foodservices in hotels , but also provide these services in entertainment industry , travel and tourismindustry , airline industry etc. Hospitality industry provide quality of service as per the rating thatstart from 1 star to 5 star generally (Bartlett, Johnson and Schneider, 2016). The ratings dependson the quality of food , maintenance of hygiene etc. Apart from food and lodging it also providepub facility , nightclub facility etc.The main service provided by hotel is accommodation facility which includes Lodging,suites and resorts. Lodging means a shelter for people who travel from one place to another , forthis people book lodges and rooms. Apart from lodges there are luxury suites for stay, which aresuitable for formal sorts of staying that are expensive from normal lodging services. In additionto this, resorts can be another type of accommodation that particularly focus on bringing guestsclose to the nature and gives break from their normal routine. On the other hand, food andbeverage is another type of main services provided by the hospitality industry that includesrestaurants, catering business, industrial catering etc. (Cornelissen, 2017).Tours and Travel: It covers major part in hospitality industry which includes airline,trains, cruise. Travel and tourism has become largest civilian industry in the World and the majorsource of income for most of the people who likes to travel from one place to another. There arethree forms of tourism inbound tourism, outbound tourism and domestic tourism. Domestictourism refers to travelling of people within the same country, where Outbound tourism refers to
travelling of residents in another country. In addition to this, inbound tourism involves travellingof non residents within the given country (Law and et.al., 2015).Apart from this there can be mass tourism which means travel by groups on scheduledtours then there can be niche tourism that include travelling for particular destination likewedding destination.Interrelationship between travel and tourism sectorTourism sector is the base of hospitality industry and without hospitality industry thetourism industry will not able to sustain and there are chance of occurring various gaps becauseif there will be no lodging accommodation to stay then travelling to that destination or locationwill decrease that will increase the profit generation capacity by hospitality industry in theparticular area (Leung, Xue and Bai, 2015). Apart from that, the main aim of the hospitalityindustry is to provide happy and safe environment while travelling. In airlines, air staff is hiredby hospitality industry to provide professional service to guests.Apart from that, hospitality includes lodging and staying facility so tourism companieshave to consult hospitality services to satisfy the requirement of the customers (Manhas andTukamushaba, 2015). In addition to this, profit making also relates tourism and hospitality,because there are sometimes contract between tour industry and hospitality industry to provideconveyance facility to the guest of hotels by the particular travel agency. It is the responsibilityof both the industries to maintain proper communication and to satisfy the need of the passengersand guests.Hospitality industry supply the services that are committed by tour operators to itsconsumers. Travel companies have to provide safer travel packages to its consumers thus, theymake connection with hotels and other hospitality firms that support travel firms in offeringsatisfactory services to consumers. On other hand if hotels fail to serve consumers well thentravel firms will not be able to perform well and satisfy its consumers significantly.Visitors are attracted by the beautiful location of the hotels which attracts them towardsthe particular destination, that ultimately helps in boosting tourism business (Mansour andAriffin, 2017). In addition to that, tourism is the important component of hospitality industry forits sustainable growth and development.Hospitality industry includes commercial support tourism activities like airline staff antravel agencies. In addition to this, Hospitality industry helps in increasing no. of tourists because
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