Hospitality Provision in Travel and Tourism Sector Assignment

   

Added on  2020-06-05

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HOSPITALITY PROVISIONIN TRAVEL & TOURISMSECTOR
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TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Interrelationship between travel & tourism sector and hospitality industry.........................1TASK 2............................................................................................................................................52.1 The implications of integrationto the hospitality industry...........................................................................................................52.2 Impact of such integration on hospitality business...............................................................7TASK 3............................................................................................................................................93.1 Develop hospitality business and its decision-making..........................................................93.2 Development of hospitality business plan...........................................................................10CONCLUSION..............................................................................................................................13REFERENCES..............................................................................................................................15
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INTRODUCTIONHospitality industry includes lodging business, hotel services, accommodation facilities,bars, restaurants, entertainment, amusement park, theatres, cafes and food and beveragesdepartment. The employees engaged perform all these services which enhance experience oftravellers and visitors by taking proper care of cleaning and hygiene, room services, laundryfacilities etc. Travel and tourism is completely dependent on the hospitality services provided atdifferent stages. Tourism industry is a major source of employment in UK which has asignificant effect on the growth of its economy. PKF hotelexperts are a leading business providers in the field of leisure, tours and travels,parent company being PKF International directed byAdam Maclennan in UK. The firm operatesin more than 100 countries facilitating services of hospitality and leisure to travellers from allover the world. TASK 11.1 Interrelationship between travel & tourism sector and hospitality industry.The hospitality industry is growing at an alarming rate that includes services such asproviding leisure facilities, accommodation, restaurants, event planning and theme parks at areasonable price. Tourism plays a vital role in enhancing hospitality services of any region, placeor hotel. With the advancement of technology, communication, awareness and information flow,it has become easier for the tour operators to widen their services overseas (Kotler, Bowen andMakens, 2010). PKF travel and tourism sector has open doors for people to have a magnificentleisure time by experiencing hospitality services provided by different hotels and at other places.Many tour organisations have been in partnership with airline companies, 1-5 star hotels, foodand beverages department as well as amusement park companies to provide a great experience tocustomers travelling through their organisation. The recent trends have evolved people to spendmore of their time going out on holidays and vacations which has enhanced the tour operatorsbusiness in coming years (Fernandes, 2015). The integration of hospitality industry within travel and tourism sector has provided somany amenities to travellers either business persons, family on vacations or college going friendsplanning for a trip. The PKF has designed various training programs for grooming theiremployees so as to render quality services to visitors. Being a global leader in hospitalityservices it has prepared various channels of learning so as to retain competitive advantage by1
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improving various services required at hotel, restaurants, casinos etc. Hospitality industry plays acrucial role in travel and tourism sector by rendering exclusive services to various customers.The objective of company is to bring in awareness about travel and tourism and its benefit toeconomic conditions as well as bridging gaps between markets so as to work in harmony bysustainable use of environmental resources (Davidson, McPhail and Barry, 2011). (Source: The travel and tourism industry, 2018)The PKF facilitates services such as lodging, food, clubs, disco-pubs, entertainment andbars in their holiday bundle which provides magnificent experience to travellers (Walker, 2012).The hospitality services of PKF incorporate business travel, aviation, conferences andexhibitions, visitor attractions, theme parks for children etc. It is considered to be one of the beststandard amongst competitors in providing hospitality services to each and every person withoutany discrimination. PKF carter to functions such as taking care of needs and requirements oftravellers by making them feel comfortable at their stay. The company take full care aboutcleanliness and hygiene inside the rooms and around the hotels provided (Baum, 2006). Goodquality food and safe environment is also taken care off. Thus, prime motive of the company is2Illustration 1: Travel and Tourism Industry
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