(PDF) Hospitality Provision in travel & tourism sector - Assignment

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Hospitality Provision in Travel & Tourism Sector
Table of ContentsINTRODUCTION...........................................................................................................................1LO 1.................................................................................................................................................1P1.1 Relationship between hospitality and tourism industry......................................................1LO 2.................................................................................................................................................5P2.1 Evaluate the implications of integrity on hospitality industry............................................5P2.2 Analyse the impact of integration on hospitality business..................................................8LO 3...............................................................................................................................................10P3.1 Develop a rationale to clarify the decisions linked to target market.................................10P3.2 Developing a plan for hospitality business......................................................................12CONCLUSION..............................................................................................................................14REFERENCES:.............................................................................................................................16
Illustration IndexIllustration 1: interrelationship between tourism and hospitality industry......................................4
INTRODUCTIONIn according to define hospitality industry in PKF, it is necessary to understand what isit ? This is one of the most important factor of tourism industry. Without this, tourism industrydoes not exist. It helps in to promote the products' ans services given by tourism industry.Furthermore, the interrelationship between these both industries also explained. There are somecommon features related to the products and policies. There is a strong impact of integration onthe hospitality industry. Changing the concept and policies of hospitality industry is affect thepolicies and strategy of tourism industry as well. Impact of integration such as scale ofeconomy, standardization and quality. Integration also affect the functions of tourism industry. Arational can be developed to interrelate with target market and include some aspects such as idea,market research, target market and target location or size of a business. Developed plan is alsodescribed for a hospitality business which involves needs and requirements of the structure ofany organisation related to the human resource allocation. There are different strategies andappropriate methods to identify the opportunities for hospitality industry and tourism industry aswell(Leung, Xue and Bai 2015.).LO 1P1.1 Relationship between hospitality and tourism industryThere are different division under tourism industry which is being catered by hospitalityindustry only. Like if a family goes on a holiday tour and they travelled through airlines thenairlines' comes under hospitality industry. They stay in a hotel then hotel comes under hospitalityindustry. It means overall we can say that hospitality industry is act like a supplier of a tourismindustry. Tourism industry is incomplete without hospitality industry. These industries providefacilities to the customers who is travel for the enjoyment. It flourishes the activities of tourismindustry. Customers travel for their refreshment, to change the mind set and to have some fun.For this they require some facilities such as accommodation, food and beverages, entertainmentand so on. PKF company take care of all activities starting from travelling to staying and relatedto many other activities. They made a package in which they pre determined that what will aperson or a company do when they are on a tour. Hospitality industries ensure that all touristsget best of the facilities with affordable price(Leung, Xue and Bai 2015.). . They also take careof those persons who over drunk on the tour. The main motive of these industries are to satisfy1
the customers who are using their product or service. PKF industries well trained theiremployees so that they can handle customers nicely and politely. Take care of all the thingswhether it is small or big because customers who are using these things wants to take advantageof things offered to them. Satisfied customers will be the repetitive customer of your companyand he will also increase the customer potential of your company. Hospitality organisations arethe most important factor in travel and tourism industry(Leung, Xue and Bai 2015.). .Interrelationship between hospitality and tourism industry can be explained through thesepoints :Package holidays : The role of hospitality industry in package holidays of tourismindustry is very significant. Hotels which provide facilities to the customers under tourpackage is ultimately depend on the price offered in a tour package. Customers maychoose any offer package such as 3 star accommodation or accommodation on room onlybasis. Travel agents regularly take feedback of their clients to be ensure that they havebeen enjoying and experiencing through their stay(Law and et.al., 2015 )Aviation : the success of airlines are depended upon the accommodation availability.Airlines may lose their business if accommodations are not available. Flying to smalldestination place is such a serious problem. Airlines must analyse the situation ofaccommodation regarding flight times and bed availability. Budget airlines are also thepart of aviation which offered all facilities such as food and beverages and so on.Business travel : business peoples are chosen the accommodation of luxurious facilitywith the work comfortably. They search those hotels which provide internet access andbusiness centres. PKF group also interrelate with catering facilities because they prefersome of the best restaurant to impress their business associates. Today's competitiveenvironment force the tourism industry to provide business facilities to their customers orclients. They spend the money which is offered to them by their company and throughthis, they choose best company for their luxurious accommodation. Business class is anessential factors for both hospitality and tourism industry.Conferences : these factors are also crucial for travel and tourism industry. It includesexhibition facilities as well. Through this, customer can view the product before buyingit. The ITB refers international tourism bourse is one of the biggest exhibition which2
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