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Hospitality Provisions in Travel and Tourism

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Added on  2020-02-14

Hospitality Provisions in Travel and Tourism

   Added on 2020-02-14

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Table of ContentsIntroduction..................................................................................................................................2TASK 1.........................................................................................................................................31.1 Explain interrelationship between travel and tourism and hospitality..................................3TASK 2.........................................................................................................................................52.1 Analyse the implications of integration on travel and tourism.............................................52.2 Explain the effect of integration on hospitality sector..........................................................6TASK 3.........................................................................................................................................63.1 Development of rational plan............................................................................................63.2 Developing business plan for operational requirements....................................................8CONCLUSION...........................................................................................................................10References ................................................................................................................................11INTRODUCTIONAs per the detailed study, hospitality sector is focused towards effective promotion of services sothat better satisfaction can be provided to customers. It has been noticed that employees of the sector aremore focused towards collective working in order to reflect their commitment towards customers needaccomplishment. Companies are also having efforts to meet customer needs and demands by havingdevelopment of services as per market research (Boniface, Cooper and Cooper, 2016). In addition to this,Hospitality and tourism sector are having operations in collective manner that allows them to offer widerange of services. However, services can be classified as, accommodation, food and drink and leisure2
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activities. It also indicates that number of roles and responsibilities need to be accomplished by membersso that performance can be improved. Along with this, key motive of the tourism sector is to provide highquality of services in per to meet satisfaction and improve experience level of visitors. It has also beennoticed that innovative and creative services provides better opportunities to the business entities. TASK 11.1 Explain interrelationship between travel and tourism and hospitalityCertain things has been noticed by assistant manager of hospitality firm which need to focus ondifferent activities that allows in enhancing profitability of an entity. It indicates that accountability ofmanager is to enhance revenue along with advancement in credibility of the services offered by hotel.Organisation which deals in different variety of services in the hospitality sector involves different serviceproviders in the travel and tourism industry which is also one of the segment of hospitality sector. Itinvolves various services such as entertainment services which are further classified as accommodation,business meeting and leisure activities. Customer satisfaction must be key motive of the organisationwhile offering wide range of services. Another critical responsibility of manager in hotel to make sure thatall members are having proper coordination between each other so that goals and objectives can beaccomplished in desired way. Different services offered by an enterprise which involves all variety ofservices that reflect luxury status of hotel which will divert the interest of customers towards theirbusiness. The guest of hotels or visitors would understand that they get benefits for al the expenses spentby them in the hotel in exchange of premium prices paid by the guest for standard suits. Following are thesame that are beneficial for travel and tourism sector:Tour packages- the role of hospitality in designing various tour packages is most important as it willneed to consider all kind of costs and some percentage of profit. The designing of package is important asthe tastes and preferences are taken into consideration as most prominent factors as the demands are vitalin designing process. The tour packages can be range from budgetary, ratings of hotel such as 3 star, 4 starand 5 star that symbolises quality.Aviation- The airline industry's success is totally based on the hospitality sector as the travel servicesoffered by hotel organisations will boost up the sales level which is same position for hotel organisationsto provide travel related services under same roof. The full capacity of hotels will affect the business ofairlines as their accommodation services provided by the airlines to all the customers who are travellingthrough via flights which stops at different destination fore covering large area that is London nadAmerica. The catering services provided by airlines in flights are also related to the hospitality and affectthe prices of food on the overall pricing pattern designed by the airlines.Research- It has been noticed that users have selection of services as per their needs so it is significantfor management to understand market. It is also necessary for management to unsure that geographicallocation aspects are well understandable. Accessibility to the transportation mediums like roads, train, airis properly considered while having decision making process. Along with this, customers are alsoattracted towards brand name so management of hospitality firm also need to ensure about it. It is alsonecessary for business entity to improve brand image and lead business to impressive level of success.Moreover, decisions in respect to pricing of services also need to be taken into account as per customerneeds. Better future can be framed by gaining competitive advantage over its competitors.3
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Awareness- Businesses are facing key issue in respect to brand awareness so management must haveefforts for improvement in services. With an assistance of improvement in services more and morecustomers can be attracted. It is also significant for business entity to make sure that website and otheradvertising tools must be appropriate manner so that better opportunities can be created. Actualinformation about services must be presented on the web portal so that promotion of convenience factormust be there in order to meet goals and objectives. Building customer relationship- In addition to this, it can be said that management need to focus oncustomer relationship so that better relation can be built with members. It allows in meeting goals andobjectives because it renders information about customer. Regular basis communication with members isalso one of critical aspect that helps in sustainable development. With an assistance of this, better revenuecan be attained through developing strong relationship with the customers. Along with this, customerdevelopment programs also need to be consider as critical aspect for effective development of business. Itwill enhance the level of loyalty among customers and lead business firm to impressive level of success. Interrelationship of hospitality industry and wider travel and tourism business:In current market conditions, significance of hospitality firms has increased to great context which allowsin meeting goals and objectives in appropriate manner. It is also playing great role in effectivedevelopment of travel and tourism sector. Large number of visitors travel to the UK and stays in thehotels. It means the hospitality industry and travel and tourism sector developed is integrated with eachother. It has been noticed that hospitality firms and travel sector both are focused towardsaccomplishment of customer needs so that goals and objectives can be accomplished. It has beenwitnessed that number of online platforms are present that provide information about hospitality firms aswell as travel and tourism services. It means by having improved focus on trip advisor management ofhospitality firm can attract more and more customers which may allocate more and more customers. Itmeans hotel booking, information about places to visit in UK, etc are key functions. It enhances the levelof experience among customers and lead business to impressive level of success. Moreover, online platform also allows visitors to share their experience which provides useful information other visitors whoare looking forward to visiting the destination. Information about tour package can also be attained so thatbooking activities can be accomplished in convenient way. In addition to this, it can be said that hospitality firms are also having effective promotion of diverseservices so that goals and objectives can be accomplished in desired way. Classification of services can beas accommodation facilities, entertainment, restaurants, cafes, etc. (Brotherton, 2013). It is necessary forbusinesses to make sure that the pre arrival and post arrival services are well maintained as per keystandards so that better experience can be provided to customers. Services must be designed as per needand expectations of customer so that goals and objectives can be accomplished effectively. Additional support of further services is also significant because it allows in meeting objectives. Roomsmust be properly clean so that hygiene factor standards and considered effectively in order to havepromotion of services. Members must have proper information about key responsibilities so that issuescan be overcome in desired manner. Accommodation of the client mostly depends on the tour packagesprovided by tour operators. Room service and food service to the room are also key factor that promotesdevelopment of hospitality firm in accurate manner. Support of additional services like restaurant,entertainment services, etc. also need to be consider as critical aspect so that issues can be overcome in4
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