Unit 12: Hospitality Provision in Travel and Tourism Sector

HOSPITALITY
PROVISIONS IN
TRAVEL AND
TOURISM SECTOR

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
1.1 Interrelationship between hospitality and travel & tourism businesses................................3
TASK 2............................................................................................................................................5
2.1 Analyse the implications of integration to the hospitality industry......................................5
2.2 Discuss how integration has affected a hospitality business.................................................7
TASK 3............................................................................................................................................9
3.1 Rationale for a selected project.............................................................................................9
3.2 Plan for a hospitality business.............................................................................................10
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................13

INTRODUCTION
Hospitality sector is the industry which provides food and accommodation services to the
travellers and visitors of other countries. These visitors are attracted by the destinations,
attractions etc. which are marketed by the tourism sector companies. The travel and tourism and
hospitality sector is interconnected in providing effective services to the visitors during their
journey in order to enhance their satisfaction and experience. The taken firm in this assessment
reports is Marriott international which is an UK based hospitality firm providing services such as
Food, accommodation, entertainment etc. to the visitors from other countries. This report will
discuss the interrelationship between the hospitality and travel and tourism sector along with the
different types of integrations and their impact on the selected hospitality business. Further this
report will also cover a rationale for a selected project along with a plan for a hospitality business
which includes the operational requirements of the business.
TASK 1
1.1 Interrelationship between hospitality and travel & tourism businesses
Hospitality businesses are formed for serving the visitors of travel and tourism sector
with services and facilities such as Wifi, entertainment, food, drinks, accommodation etc. so that
they can stay comfortably throughout their journey. The hospitality business firms provides these
facilities and services to the customers based on certain charge (Abubakar and Ilkan, 2016).
These customers are attracted by the travel firms by marketing the exotic locations, historical
monuments etc. The travel and tourism sector provides the transportation facilities and services
to the customers whereas the hospitality firms provides them a place to stay and sleep.
Hospitality businesses
The hospitality firms are fast growing business around the UK country which is
generating a lot of revenue for the nation. The hospitality sector is also responsible for improving
the brand image of the country in which the business operates. The hospitality firms are
providing a wide range of services such as luxury and budget hotels, restaurants, pubs, bars, food
services, etc. which plays a major role in ensuring the satisfaction of customers. For example:
The firm such as Marriott international is hospitality firm of UK which is providing different
facilities and services to the customers throughout their journey (Bharwani and Butt, 2012). This

company is providing food, accommodation, internet services, pool and entertainment facilities
etc. to the customers or visitors.
Travel and tourism businesses
On the other hand the travel and tourism sector firms provides transportations and travel
packages to the customers which includes the destinations to be visited, prices, timings etc. are
provided based on expectations and demands of the customers. The travel firms provides
business holidays and travel to the professionals people for ensuring their comfort during the
business meetings. These firms provides transportation facilities by land, air and sea based on the
comfort level and prices decided by customers (Boella and Goss-Turner, 2013). The travel firms
provides different service such as travel and tourism services for conferences and events, visit to
attractions, accommodation services, passenger transport etc. For example: Thomas cook which
is business firm of travel and tourism sector is providing different travel services to the
customers such as Foreign Exchange, International and Domestic Holidays, Visa, Passport,
Travel Insurance etc. for ensuring the comfort and satisfaction among customers.
Interrelation between the Hospitality and travel and tourism sector
There is a strong and better relationship among the business firms of tourism and
hospitality sector. Hospitality sector is essential aspect for the travel sector which provides
different types of services to the customers of travel firms such as entertainment, food and
accommodation. These services of the hospitality sector are essential for ensuring a smooth and
convenient journey of the visitors which are transported by the travel firms. These both sectors
needs assistance from each other for gaining high growth and success at the marketplace. The
hospitality firms provides hotels, villas and restaurants to the visitors based on their preferences
for staying during the journey (Boniface, Cooper and Cooper, 2016). These villas, restaurants
and hotels provides facilities such as transportation, beverages, food, staying, conduct the few
activities for relaxation etc. The hospitality sector provides the local restaurants and hotels to
customers for staying at a particular location. These both of the sectors are contributing their
maximum efforts for their success and growth along with the economic development. This
interrelation can be supported by using following examples:
Package Holidays: The hotels and restaurants are collaborating with the travel firms in
this world in order to attract more customers towards the services provided by them. The travel
firms add these hotel and restaurants in their travel packages which are provided to the customers