Hospitality Provision Travel Tourism industry Assignment

Added on - Dec 2020

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Hospitality Provisions
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Interrelationship Between Hospitality and Wider Travel and Tourism Business............1TASK 2............................................................................................................................................32.1 Integration in Hospitality Sector and Analyse How Horizontal and Vertical Integration inthe Industry Affects the Hospitality Businesses.....................................................................32.2 Discuss how Integration has Affected a Hospitality Business.........................................4TASK 3............................................................................................................................................53.1 Develop a Rationale for Selected Project Clearly Justifying Decisions Linked to TargetMarket.....................................................................................................................................53.2 Develop a Plan for Hospitality Business in Relation to Human Resource Allocation.....7CONCLUSION................................................................................................................................9REFERENCES..............................................................................................................................10
INTRODUCTIONHospitality industry is one of the major part of service industry. This industry does notproduce tangible goods. They produce intangible services to their customers for providing thembetter experience(Hospitality Industry,2018). Travel and tourism sectors is also one of themajor service industry which generate maximum revenue in service sector. In the world oftechnology, customers are more aware about adventurous places and different countries whichsupport tourism sector. This report is based on Thomas Cook Airlines which operate theirservices around the UK. It is a part of airlines department. It was founded in 31 March 2003. Inthis report there will be a discussion about interrelationship between hospitality and travel andtourism organisation. Integration strategy in hospitality sector and its impact on organisation.Apart from this, development of rationale for a new hospitality project is also given in this. Atlast, developing of project proposal will discuss.TASK 11.1 Interrelationship Between Hospitality and Wider Travel and Tourism BusinessHospitalityIts refers to serving of visitors through welcoming nature. It require the skills of differentdepartment and skills of staff who can handle the customers and satisfy their needs. To achievethe goals and objectives of an organisation, tourist manager provide better quality to theircustomers and visitors. Thomas Cook Airlines provide better services to their passengers whichhelps to enhance their brand image.Hospitality ProvisionThese provisions consist various management services, airport facilities, travel andtourism sector, recreation and accommodation etc. The products are tangible and intangible innature which can be consumed by the visitors(Boniface, Cooper and Cooper, 2016). Leisurefacilities, transportation system and various attractions for tourists and passengers are included inhospitality provision.Scope and scale of hospitality industry within travel and tourism sectorScope- Hospitality industry operating within travel and tourism sector have wider scopein contribution of GDP, job opportunity, turnover etc. Airlines include hospitality industrybecause its main function is to provide services to customers and satisfy their needs.1
Scale- Airports, airlines, management, tourist office, lodging etc. which reflects that thereis a high scale of travel and tourism in hospitality industry.The interrelationships of Hospitality provision and travel and tourismHospitality provisions and travel and tourism sectors are interrelated to each other in aneffective manner. As per the present scenario, tourism and travelling sector gaining the growth invery fast manner. Which hospitality sector and travel and tourism sector are combine togetherand they attract more and more customers by which profit of both the firms are increases rapidly.Generally, profit of travel and tourism sector is depend on hospitality sector because when hotelindustry provide better services to their customers then clients wants to visit that place. For this,hospitality sector need to develop their products and services and welcoming their customers in apolite manner and provide them better accommodation and food and satisfy their needs whichultimately helps to increase profit of Thomas Cook Airlines(Brooker and Joppe, 2014). It is aresponsibility of both hospitality and travelling sector to enhance the experience of service userby which they visit the place again and again.Importance of the hospitality provision within travelHospitality are play an important role in travel and tourism sector. In current scenario,hospitality services are consult with travel and tourism sector when they buy any package oftravel and tourism. It tends to indicate the fast growth in significance of hospitality sector. Whenthere is a large number of passengers are travel in Thomas Cook Airlines then they also requiredto different services like accommodation, food and beverage, standard and quality products andservices etc. it helps to enhance the growth of both the sectors. The services of hospitalityindustry can be enhanced by analysing the demand of customers which is different in urban andrural areas. In UK, travelling and hospitality industry is growing faster because there is largenumber of passengers and visitors are visit the place of a country.Interrelation between travel and tourism sector and hospitality industryTravel and tourism has been classified into different sub-sectors. Which are interrelatedwith hospitality industry. Products and services provided by both are the sectors are alsointerrelated with each other(Cornelissen, 2017). Travelling packages, holiday package, buy oneget one free ticket offer, discounting offer in hotels etc. are inter-connected through each other.Hospitality services includes tourists’ attractions, leisure services, transport services, recreationalservices etc. which impact on success of travel and tourism sector. Thomas Cook Airlines is2
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