Hospitality Industry: Types of Business and Contributions to Economies

Hotel Chain Recruitment
Skills

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1 Explore the different types of business within the hospitality industry and the diverse
products and services they offer..................................................................................................1
2 Discuss the contribution of hospitality industry to local, national and international
economies....................................................................................................................................2
3 An evaluation of how global growth, and uses of franchising and licensing agreements have
influenced the development of hospitality industry and contributed to total economic worth...2
TASK 2............................................................................................................................................3
1 Various operational and functional departments in hospitality sector.....................................3
2. Different employment roles found in operational department in hospitality sector...............4
3 A review of the skills gaps and shortages in such types..........................................................5
4 An analysis of how skills gaps impacts on hospitality businesses and ways through which
could be resolved.........................................................................................................................5
CONCLUSION................................................................................................................................6

INTRODUCTION
Hospitality industry is considered as the sum up various fields which includes
transportation, Lodging, travelling, tourism industry, theme parks etc. This industry believes in
delivering effective services to its customers which contributes in enhancing their sustainability
at market place (Wilson and et. al., 2012). This report is based on Hilton which a multinational
brand in Hospitality Industry. The Hotel is operating its Hotel and restaurant properties in around
85 countries. Present report is going to discuss about overview of hospitality industry along with
its different businesses. It also briefly describes about current and anticipated skill requirements
in hospitality industry.
TASK 1
1 Explore the different types of business within the hospitality industry and the diverse products
and services they offer
Hospitality industry is mainly giving preference to quality of the services which are
offered to customers as they contributes in enhancing its sustainability at market place. It can be
said this industry is not only dependent on the single service for influencing interest of its