House Renovation Project Planning: WBS, Network Diagram, Feasibility, Risk Management

This report contains three parts associated with the case of a house renovation project. They include project management plan, risk management plan, and analysis of a conflict in human resource on project. The project management plan contains WBS, project diagrams, and a feasibility analysis for the project. The risk management identifies risks, analyses them and suggests response plans.

House Renovation project planning
[Student Name]
[Student number]

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House Renovation project planning
Table of Contents
Introduction.......................................................................................................................2
PART 1..............................................................................................................................2
WBS.............................................................................................................................................2
Network Diagram........................................................................................................................3
Critical Path Analysis..................................................................................................................3
Project Feasibility with two workers..........................................................................................4
PART 2..............................................................................................................................6
Risk Management........................................................................................................................6
Risk Response Table........................................................................................................................................6
Risk Scores.....................................................................................................................................................10
Opportunities & Strategies.......................................................................................................11
PART 3: Why might Kevin lack motivation?....................................................................15
Conclusion........................................................................................................................17
References.......................................................................................................................17

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House Renovation project planning
Introduction
This assignment contains three parts associated with the case of a house renovation project.
They include project management plan, risk management plan, and analysis of a conflict in
human resource on project. The project management plan contains WBS, project diagrams,
and a feasibility analysis for the project. The risk management identifies risks, analyses them
and suggests response plans. The last part of this report explores the case of a project member
who is unable to cope up with the team and is suggested for removal. Communication
theories are explored to identify the right course of action for management concerning the
team member.
PART 1
WBS
1.0 Project Initiation
1.1 Contractor Selection
1.2 Raw Material Purchase
1.3 Project planning
2.0 Internal Work
2.1 Setup
2.1.1 Plumbing
2.1.2 Electrics
2.1.3 Plastering
2.2 Installation
2.2.1 Kitchen installation
2.2.2 Bathroom installation
2.3 Interiors
2.3.1 Internal Decoration
2.3.2 Carpet fitting
3.0 External Work
3.1 Roof Repair Work
3.2 Garden installation
3.3 Outside paint
4.0 Project Closure
4.1 Closure documentation

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House Renovation project planning
4.2 Payments to contractors
4.3 Project sign-off
(Devi & Reddy, 2012)
Network Diagram
Network diagram is a pictorial representation of schedule of the project. It will help the property
developer to decide which tasks are critical and which can be crashed without delaying the entire
project.
Critical Path Analysis
Critical path is defined as the sequence of activities from the starting to the completion of the
project. A project can have one or more than one critical path which depends on the
complexity of logical flow of the project. If there is a delay in finishing any activity on the

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House Renovation project planning
critical path then the entire project gets delayed. Critical path helps the manager to decide
which activities not to be delayed and if any delay occurs then additional resources can be
used to keep the project on track. Since the budget and time are limited, then property
developer can decide which tasks to be crashed without adding more resources so that project
gets completed within 6 weeks. Along with this, using a critical path, the property developer
can check which activity duration can be reduced to decrease the overall duration of project
however there can be resource overloading which in turn can increase both budget and
duration of entire project.
The highlighted tasks form the critical path:
The above mentioned table shows that besides plumbing, garden installation and outside paint all
activities are critical i.e. property developer can reduce longer activities like contractor selection,
project planning and electrics to bring project on track in case the project starts consuming more
resources and still taking longer than expected.
Project Feasibility with two workers
If one worker was involved in the task completion, the worker would take time as per the
table below:
Activity Time needed to complete
Substantial repairs to the roof 8 days
Internal structural work 4 days
Electrical work 7 days
Plumbing 6 days
Installing a new kitchen 3 days

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House Renovation project planning
Installing a new bathroom 4 days
Garden 5 days
Plastering 4 days
Internal decoration 5 days
Fitting carpets 1 day
Outside paintwork 5 days
Considering the sequence in which each task is to completed, if two workers are employed on
the project which will start on 26th Aug 2018, the project would take time as per the below
milestone table:
Activity Time needed to complete
with 2 workers
Milestone
Project Imitation 4 days 31st Aug 2018
Substantial repairs to the
roof 4 days 4th Sept 2018
Internal structural work 2 days 6th Sept 2018
Electrical work 4 days 10th Sept 2018
Plumbing 3 days 9th Sept 2018
Installing a new kitchen 2 days 12th Sept 2018
Installing a new bathroom 2 days 12th Sept 2018
Garden 3 days 7th Sept 2018
Plastering 2 days 14th Sept 2018
Internal decoration 3 days 17th Sept 2018
Fitting carpets 1 day 18th Sept 2018
Outside paintwork 3 days 7th Sept 2018
Site Cleaning 2 days 20th Sept 2018
Project Closure 1 day 21st Sept 2018
With two workers involved in each work, the work can be completed in half the time such
that if one worker can complete project in 2 days then 2 workers can do the same in 1 day.

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House Renovation project planning
For duration that have odd counts, the total count of work days would be rounded off to a
whole number more than half time of the work. For instance, a work needing 3 days by a
single worker can be completed by 2 workers in 2 days. The calculations have been made
with an assumption that both the workers are equally efficient. With this calculation, the
whole project can be completed in less than a month starting from project initiation on 26th
Aug 2018 and project closing by 21st Sept 2018 (Australian Development Corporation, 2009).
PART 2
Risk Management
Risks are inevitable in a project and thus, a project manager needs to remain prepared to deal
with them. A risk management strategy involves identification, ranking, planning, managing,
monitoring and controlling of risks. A manager can assume any of the four types of responses
to any project risk and these include acceptance, avoidance, mitigation, and transfer.
- Risk acceptance: When the impact of a risk is not severe but its correction can take
significant amount of resources, the risk can be accepted as it is without an action.
Certain risks that cannot be resolved are also accepted.
- Risk avoidance: Risks that can cause major disruption of project and can be avoided
by taking appropriate actions are avoided.
- Risk mitigation: Certain risks that cannot be avoided would impact project negatively,
these impacts can be reduced through the use of appropriate mitigation strategy.
- Risk sharing and transfer: Risks are usually shared with partners and suppliers so that
the impact of the risks are not drowning one party to contract in a project.
Risk Response Table
Risk Category Risk Impact Probability
of
Occurrence
Response plan
Cost overrun The actual cost
incurred in
procuring raw
materials and
completing the
Moderate Medium The project activities must
be monitored and budget
should be released in stages
based on individually phase
requirement to keep a

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House Renovation project planning
renovation work
can take more
expenses than
initially planned
(SAEO, 2015).
control over the costs of the
project.
The budget should be
allotted as per the
requirements of each
activity identified in the
WBS and a contingency
amount should be added to
the total budget at the time
of approval so that any
variations from expected in
investments can be taken
care of (C.R & Thomas,
2011).
Scheduling
risks
Delays are
caused in
delivers of the
project tasks
such as supplier
delays in sending
raw materials or
delays in the
plumbing,
electric or repair
work by the
assigned workers
(Smith, 2014)
Moderate High The project must be
monitored according to the
schedule of the project and
at any hint of getting
delays, appropriate actions
must be taken immediately
to ensure that work gets
completed on time. If
delays are still occurring,
the project manager may
have to use additional
resources to keep up with
the work. For delays that
cannot be prevented and
can cause delays in final
delivery of the project,
additional approval may be
taken for extension of the
project schedule from the

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House Renovation project planning
owner and the additional
time may be allotted to the
project work (Burke,
2013).
Communicatio
n risks
Conflicts
between the
workers in the
company can
lead to delays or
other issues at
work making the
productivity of
the project team
to suffer (Singh
& Bhatia, 2002)
High Medium These conflicts can be
avoided with the project
manager taking efforts to
familiarize people in the
team with each other and
take steps to create a
bonding between them in
the initiation phase of the
project so that they
understand each other’s
work and communication
styles. However, conflicts
can still occur due to
personality, culture or
thinking differences. In the
case of such conflicts, the
project manager must work
as a mediator and resolve
the conflicts between the
workers in conflict and
arrive at an acceptable
solution that satisfies all
conflicting workers and the
work does not suffer
(Burke & Barron, 2014).
Stakeholder
related risks
Project team is
unable to fully
understand all
the stakeholder
High Moderate This type o risk must be
avoided for which the
project manager must
ensure to take inputs from

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House Renovation project planning
requirements
because of which
the final
deliveries are not
accepted by them
and rework is
demanded
(Vleems, 2018).
all the major stakeholders
of the project before it is
even started and planning
must be done considering
their needs. A common
consensus must be reached
between stakeholder
requirements so that the
final deliverables are
acceptable to the
stakeholders and get
approval (C.R & Thomas,
2011).
Scoping risks The project
scope may
expand during
the project
because of
rework or
additional
demands from
stakeholder
which would
lead to rise in
resource
requirements as
well as can cause
delays on the
project
High Low The project scope must be
developed in much depth
during planning of a project
so that all stakeholder
needs and project
requirements are taken care
of without fail. The scope
of the project must be
verified after it is
developed with the client or
stakeholders to ensure that
nothing is missed out and
all activities to be
completed on the project
are listed in the WBS
without fail (Burke &
Barron, 2014)
Technical Risks The deliverables
could have some
technical issues
Low Medium They have to be avoided as
far as possible but if they
still occur, repairs should

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House Renovation project planning
like leakages from
the pipes that can
cause difficulties
to residents
be done immediately.
Operations Risks Insufficient data
on requirements
can make project
activities to suffer
or their qualities
to get affected.
Project can face
difficulties in
getting timely
approvals because
of this
Very
Low
High This situation must be
avoided by involving all
project stakeholders in the
requirements gathering
stage and if there is lack of
details found, the project
manager should intervene
to get all details before the
project begins.
Risk Scores
A risk score reflects upon the severity of a risk and it can be calculated by multiple the impact of risk
and its probability of occurrence normally. However, there can also be a qualitative assessments
where a number of factors would determine the final score. Risk probability can range from very low
(1 in 100), low (1 in 10), medium (1 in 5), high (1 out of 2) , to very high (every event is risky). Risk
impacts can also have similar range but with consideration of cost of impact on project compared to
budget which can be <1% (very low), <5% (low), up to 10% (Medium), up to 20%(High) , to more
than 20% of budget which is very high.
Risk Impact Probability
of
Occurrenc
e
Severity
The actual cost incurred in procuring raw materials and completing
the renovation work can take more expenses than initially planned
(SAEO, 2015).
Medium
3
Medium
3
9
Delays are caused in delivers of the project tasks such as supplier
delays in sending raw materials or delays in the plumbing, electric
or repair work by the assigned workers (Smith, 2014)
Medium
3
High
4
12

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House Renovation project planning
Conflicts between the workers in the company can lead to delays or
other issues at work making the productivity of the project team to
suffer (Singh & Bhatia, 2002)
Very
High
5
Medium
3
15
Project team is unable to fully understand all the stakeholder
requirements because of which the final deliveries are not accepted
by them and rework is demanded (Vleems, 2018).
High
4
Medium
3
12
The project scope may expand during the project because of rework
or additional demands from stakeholder which would lead to rise in
resource requirements as well as can cause delays on the project
Very
High
5
Low
2
10
The deliverables could have some technical issues like leakages from the
pipes that can cause difficulties to residents
Low
2
Medium
3
6
Insufficient data on requirements can make project activities to suffer or
their qualities to get affected. Project can face difficulties in getting timely
approvals because of this
Very
Low
1
High
4
4
Opportunities & Strategies
Considering the risks occurring on the project, following opportunities can be identified to
make the project smoother to work and the strategies that can be used for ensuring the best of
opportunities by managing the risks ( Project Management Institute, 2016):
Monitoring and control: It involves reveiew of al project activities as well as analysis of the
outcomes in terms of the cost impacts and results. The real impacts of the activities are
analysed and compared to expected outcome and if there is any deviation then corrective
actions are taken. Monitoring involves collection of data that can reflect upon project
effectiveness and assessment of the risks based on that. This collection of information is a
regular activities that is carried out in the form of questions and responses to them that are
obtained from the project team. Risks have to be defined earlier and measured accordingly so
that appropriate response can be evoked to get the desired objectives fulfilled. Risk
management process is evaluated based on its designing, implementation and actual outcome
achieved and lessons are obtained based on which recommendations can be given for
improvement. A local analysis framework like an indicator matric can be used as a tool for
monitoring and evaluation of project risk management. With this application, it can become
easier for companies to analyse risks and take creative actions in order to avoid negative
consequences.

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House Renovation project planning
Cost Control: The aim of the project manager is to always ensure that the project is
completed within the allotted budget. The team should not be allowed to exceed it and thus, it
is important to establish control over the costs of the project so that budget overrun situation
can be avoided. Some strategies that can be used for controlling the costs of the house
renovation project include –
 Cost estimation techniques must be used to forecast the cost needs of the project
during planning such that the project manager would have a good understanding of
cost that would be incurred and accordingly set the budget. For the house renovation
project, this estimation can be done by determining cost of materials like paints,
bricks, tiles, and fitting, the cost of equipment when used at the site for renovation and
the labour costs for hiring workers like painters, electricians, cleaners, and
construction workers (Jackline, 2015).
 Proper plan of the budget with identification of costs associated with each task on the
project would ensure that every project task is allotted sufficient budget and project
can be completed without escalating the costs. The plan would allow for monitoring
of the project status against the plan in every stage of the project development such
that project manager can take proactive steps to avoid any deviations (Jayaraman,
2014).
Schedule Management: The aim of the project manager is to always ensure that the project
activities are carried out as per the schedule. The team should not exceed individual
milestone dates and thus, it is important to establish control over the project activities so that
delays can be avoided. Some strategies that can be used for managing the schedule of the
house renovation project include (Bruce & Langdon, 2009) –
 A WBS with resources attached can be identified and plotted for the project allowing
the team to keep monitoring project progress along the allotted timeline and see if
there are any deviations in individual tasks. With task level monitoring, the project
manager would be able to take proactive steps to prevent any major delays and in case
of any deviations found in specific tasks, can take immediate corrective action steps
(Baguley, 2008).
 Gantt chart can be prepared for the planed schedule and actual so that an easy
comparison can be made between the two to identify if there are any delays or the

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House Renovation project planning
project is ahead of the schedule. In case the deviations are found, the project manager
must intervene in the project to find out what went wrong and take corrective action
so that the delays do not reciprocate and affect the final date of the completion of the
renovation project.
 Performance of the project can be measured along the milestones of the project to
understand the deviations. A number of different tools can be used for this such as
comparison bar charts, schedule change control systems, schedule performance index
measurement, and so on (Vleems, 2018).
 Or establishing control over the project schedule, project manager can make use of
resource optimization techniques such as resource levelling and resource
smoothening. Resource levelling involves adjustments of finish dates of the project
based on the project constrains. IT can change the critical path and would be useful in
this project as it has limited resources available only for a limited time. Resource
smoothening involves adjustment in the activities as per the schedule such that
allocated resources are utilized over their limits. This approach would ensure that the
completion date is not delayed. For the current project, the project manager would
ensure that workers allotted each task do not work beyond their capacities (Australian
Development Corporation, 2009).
Stakeholder Management: The project should be executed in a way that all stakeholders are
kept satisfied sufficiently by ensuring that requirements are met and keeping them engaged in
the project activities effectively. For the house renovation project, following strategies can be
used to communicate with stakeholders to keep them engaged –
 A stakeholder identification and analysis of them with respect to the influence they
have on the project and the level of interest they have in the project are determined.
Based on these parameters, a project manager can decide the level of engagement that
a stakeholder need. For instance, a stakeholder like Project Sponsor would have high
influence on the project but only moderate interest and thus, the sponsor must be
engaged with information given on major achievements of the project but he or she
may not need to be involved in every day communication (Dell’Isola, 2015).
 A stakeholder communication plan may be developed based on different types of
stakeholders and the project team can keep communicating with them according to
this plan to ensure that they are sufficiently engaged. Major stakeholders for the house

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House Renovation project planning
renovation project would be the house owners, neighbourhood, contract workers,
project manager, and government (Burke, 2013).
 While gathering the requirements of the project, the project manager must take inputs
from all the key stakeholders to ensure that all their needs are documented and are
included as far as feasible in the project. For instance, house owners would be
interested in the use of most durable material and most attractive while
neighbourhood would be more interest in the containment of the noise while the
renovation is going on so that they are least disturbed by the work. The government
would be interest in the company to take all the necessary permits for the work
( Project Management Institute, 2016).
Communication Management: The aim of the project manager is to always ensure people
working on the project are able to coordinate well so that project activities are completed
smoothly. The team should adhere to project needs and remain cooperative to ensure high
productivity to achieve objectives of the project. Some strategies that can be used for
managing the project team working on the house renovation project include –
 A formal process of communication management can be used beginning with
identification of stakeholders, planning communication processes to engage them,
distribution information as needed to these stakeholders, managing their expectations
while communicating with them, and reporting the performance of the project to them
from time to time as per the project plan (Singh & Bhatia, 2002).
 Various tools can be used for communication and disbursal of information to project
stakeholders depending on the stage of the project and the types of stakeholders. A
project charter would be prepared by the project manager to present before the project
sponsor for approval giving away the initial business case of the project that would
justify its execution. A WBS is prepared to communicate with the team on what tasks
have to be completed by them and who would be the specific workers responsible for
them (PMI, 2016).
Scope Management: The aim of the project manager is to always ensure that the project
activities go as per the defined scope of the project activities. The team should not exceed
perform activities that are not in scope nor should skip those in scope and thus, it is important

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House Renovation project planning
to establish control over the project activities are completed as planned without deviation.
Some strategies that can be used for managing the project scope with minimum include (EC,
2005) –
 Scope management can follow formal steps beginning with identification of needs of
the project, followed by understanding objectives, and planning its management that
would involve defining scope, verifying it, and controlling it.
 The project scope plan document can be prepared containing details of the items that
are in scope, tasks that are not in scope, the assumptions on which the project is
based, and the constraints the project has. This would help the project team
understand their limited related to the project so that the scope is never exceeded or
the team varies from what is expected from them (Jayaraman, 2014)
 A number of tools can be used for establishing control over the identified scope.
These include work performance measurements to check if the project is going as per
the scope or if there are any variations and change management in which change
requests are placed for any change in the project scope which is verified by the project
manager who would only approve it if it is best for the project. This way, the project
manager can control those changes in the project scope from happening that can affect
the deliverables of the project (Millhollan, 2008).
PART 3: Why might Kevin lack motivation?
The company had hired a retired ex-lecturer for management of the house renovation project
to work as the part of the team. However, he had been giving negative feedback to co-
workers and have been aggressive in dealing with them. It seems the person lacks motivation
to work on the project and has taken up the assignment only to get some funds in his pocket.
Some theories related to motivation and project communicating can be used here to evaluate
the situation so that right decision can be taken. These include following theories:
Elton Mayo’s Hawthorne Experiments: The Hawthorne Works that involved experiments
conducted in Chicago for Western Electric Company between 1924 and 1932 had found that
staff motivated by good working conditions show higher productivity. It was discovered that
social interactions and working relationships can motivate employees. Other theories like
Maslow’s hierarchy of needs can help identify more needs that have to be focused when
considering motivation in employees.

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House Renovation project planning
Maslow hierarchy of needs: As per this theory, the need for fulfilment of any human being
progress through a number of stages of needs beginning with basic needs such that after one
level of need is met, the next level of need is sought. These needs include physiological
needs, safety needs, social needs, self-esteem needs, and self-actualization needs. Kevin may
have the first two needs satisfied including the need for having survival income and the need
for security at work. However, he does not feel like he belongs to the team of workers as he
has been a professor and never worked on the house construction project. Because of this lack
of belonging, he is dissatisfied communicating with fellow workers and is dealing with them
as if he is superior considering his prior experience as a professor. As per this model, the
professor would not get satisfaction from the current work considering his social needs unless
the people working were from the same type of work or level of intelligence which is not
possible in the case (Burke & Barron, 2014).
Herzberg’s two factor theory: This theory identifies the factors that motivate a person and
these include hygiene factors like salary, culture, and relationships at work and motivators
that include recognition, growth, responsibility, and accomplishment. Cindering the case of
Kevin, the person may get some of the motivational factors correct here including salary and
responsibility but other important factors like culture, relationships, growth recognition, and
accomplishment are lacking which is why it can be said that the person lacks the desired level
of motivation while working on the current project of house renovation (Burke & Barron,
2014).
McClelland Achievement Need Theory: As per this theory, any person at work may have
three key needs to fulfil to remain motivated and these include need for achievement,
affiliation, and power. Kevin is trying to take the ownership of the project to get his
achievement need satisfaction. However, he lacks in the area of affiliation as he does not feel
like he belongs to community of workers. Also, he has the need for power which was his
experience as a professor earlier and want to be on the position where he sends command to
others in the team. Howeveer, the proejct does not allow him to be the commander but only
the part of the team. Thus, Kevin is unable to satisfy his key needs with the current project
which is suffering the project (Singh, 2005).

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House Renovation project planning
Considering the factors identified above it can be clearly said that Mr. Kevin lacks sufficient
motivation to work on the current project and thus, the decision to remove him from the
project would be correct as he would never be able to work with the team assuming the team
spirit and would continue to point our flaws and cause inconvenience to other workers. The
skills available with other workers is more valuable for the project than that skills needed
from the professor. The management skill that is required form the professor is not playing a
good role here because of the lack of motivation and thus, Kevin may be removed from the
project (Jackline, 2015).
It is also important to understand here how such situations can be tackled better by
motivating staff. Communication is important for staff motivation as suggested by a survey
included in the book “Project Management” written by Harold Kerzner that says that best
leadership techniques are human relations-oriented and authority-oriented.
A project leader plays the role of a catalyst in implementation of a project and thus, is
essential to its success. A leade should practice clear communication and take care of
different needs of horizontal line and vertical communication that happens with peers and
with subordinates respectively by encouraging feedback from them. A leader must be
effective in communication, planning, organizing, budgeting, negotiating, motivating, and
team management.
All the members working on a project must focus on a common goal if the project has to
fulfil its objectives and thus, they have to remain motivated and satisfied from their jobs. The
leader has to ensure inspiration in them and push them to put maximum efforts to work.
Motivation can be achieved by providing the team sense of job satisfaction and fulfilment. A
participatory management style can be useful as it involves consulting staff which helps them
feel belonging and having understood. A staff that feels involves and responsible for a job
would be motivated by training, incentives and awards. This motivation would help build
trust in the leader and the staff would be able to work coordinated on a common vision. Mr.
Kevin can thus be motivated by providing training and motivation to work.

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House Renovation project planning
Conclusion
This assignment had three parts associated with the case of a house renovation project. They
included project management plan, risk management plan, and an analysis of communication
conflict on project. The project management plan presented WBS, critical path, and a
feasibility analysis that justifies the selection of the project. The risk management identified
risks related to cost, communication, schedule, and stakeholders, analysed them and
suggested response plans. The last part of this report explored the case of a project member
who is unable to cope up with the team and is suggested for removal. Communication
theories were explored and the right course of action was identified for management which
was to release Mr. Kevin because of lack of motivation factors.
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House Renovation project planning
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