Personal Development Plan and Skill Audit for Housekeeping Job

This report discusses personal development plan and skill audit to analyse goal and skill required for housekeeping job. It also includes a short note on hospitality organization and work role, identifying skills, reflection, and career goals.

WORK BASE LEARNING

Table of Contents
Assessment 1....................................................................................................................................3
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
PDP .............................................................................................................................................3
Skill Audit........................................................................................................................................4
Presenting a short note on hospitality organization and work role..............................................8
Identifying skill............................................................................................................................9
Reflection...................................................................................................................................10
Career goal.................................................................................................................................11
CONCLUSION..............................................................................................................................12
REFERENCES................................................................................................................................1
ASSESSMENT-2.............................................................................................................................3
INTRODUCTION ..........................................................................................................................3
Project life cycle .........................................................................................................................4
How at project completion you met the deadlines and achieved the benefits of, stage of aims
and objectives for project.............................................................................................................5
..........................................................................................................................................................6
Reflecting upon and evaluate your experience and learning at the workplace............................8
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

Assessment 1
INTRODUCTION
The present report will be discussing personal development plan and skill audit to analyse
goal and skill required for housekeeping job. The present report will also throw light on
reflection as well as short description on hospitality environment.
MAIN BODY
PDP
GOALS SIGNIFICANCE RESOURCE
S
REQUIRED
BARRIERS WHERE I
CAN GO
FOR
SUPPORT
Time management
skill
It will help in dividing
task as well as help in
achieving them
effectively.
Self initiative
support like
proper
planning,
setting
boundaries
and
delegating as
well as
outsourcing
task.
Lack of
priority.
Over loading
work.
Lack of
strategic
direction.
Senior
manager.
Interpersonal skills It will help in building
healthy relation with
the client and other
team members.
Active
listening.
Responsibility.
Teamwork.
Dependability
Lack of trust
among team
members.
Excessive
technical
jargon.
Lecture or
attending
online
workshop of
personality
development
Earn a professional
certificate
It will contribute in
enhancing and
Internship in
repudiated
Finance Teachers and
seniors

developing new skills. firm.
Learn how to manage
stress
It will help in
building concentration
while working. Along
with this, it will
benefit health.
A Podcast to
Practice
Mindfulness.
An At-Home
Cardio
Workout.
lack of
motivation and
not being
more
physically
active.
Online class
Gym
Read books that are
relevant to hospitality
sector.
It will help in
increasing knowledge
regarding work that
will help in solving
future issues .
Books,
journals
Finance Library
Learn new
technologies
It will contribute in
accomplishing
company objective
effectively as well as
boost productivity
Internet
computer
Finance and
lack of
knowledge
IT shop
Working on weakness It will help in reducing
weak area and
converting them into
strength
Practising self
awareness as
well as
keeping
journal for
recording.
Lack of
motivation
Teacher or
senior manger
as it will help
in guiding.
Public speaking and
presentations skill
It will help in
becoming good
speaker that results in
grabbing people
attention.
Books and
journals and
computer.
Finance and
time
Online
lecture or
through
attaining work
shop.

Skill Audit

Skill High Moderate Low
Time management:
 Planning
 Goal setting.
 Auditing and
improving
workflows.
✓
Honesty.
 Integrity
 trustworthy,
loyal,
 fair
 sincere.
✓
Active Listening
 Be attentive.
 Ask probing
questions.
 Summarize.
✓
Reliability
Teamwork.
Leadership.
Responsible.
✓
Laundry
 Monitoring
Equipment
 Thinking
Critically
✓
Organizational skills
 Working under
✓

pressure.
 Self-
motivation.
 Analytical
thinking.
Communication
 Listening.
 Non-verbal
communication
 Written
communication
 Contextual
communication
✓
Self-discipline
 Resolving
Mutual
Problems.
 Taking the
Initiative in
Problem.
 Following
Instructions
✓
Interpersonal skill
 Self-
confidence.
 Positive
attitude
 Openness to
feedback
 decision-
✓

making
 Patience
Physical flexibility and
strength
 lifting weights.
 climbing stairs
 flexibility
 Coordination
 Agility
 Balance
 Accuracy
✓
Trash management
 Good
organisational
and
administrative
skills.
 Problem-
solving
✓
Equipment
 Analytical
skills.
 Attention to
detail
 Handle heavy
equipment.
✓
 Technical
 Programming
languages.
 Common
✓

operating
systems.
 Software
proficiency.
 Technical
writing.
 Project
management.
 Data analysis.
Presenting a short note on hospitality organization and work role
The Ritz London is five star hotels located in London, UK and provide luxury service to their
customer in order to sustain in competitive market. Along with this, it is known as one of the
most prominent hotel due to its old British structure that represent their culture. The hotel was
open by the Swiss hotelier in may 1906 and after the weak start company has start gaining
popularity in the end of the World War 1. The organization provide dinning as well as
accommodation facilities to their customer in order to earn revenue. It is the only hotel in the
UK that have a certified tea master that travels around the world to collect various tea
plantation to source favourable tea the customer (The Ritz hotel London., 2022). The
organization has elegant ambiance and in order to attract customer it conducts musical show
and event and it is not very costly. The company has open their various branch at prominent
location Piccadily and at vibrant city that contribute in attracting tourist as London is very
famous for travelling and learning about English culture.
Although it has been awarded with Michelin Star which is the greatest honour to get
and this has helped in building good brand image in the market. Along with this, company
always focus on appreciating their teams member for the hard work and success. Thus, the
working environment of this organization is also very healthy and it hires only talented
employee for working in the company (Prasetyo and et.al., 2021). In addition to this, I have
adopted for house keeping job role as it suits according to my education and skill. This job
role is basically maintaining management duties and chore running of house hold work like
cleaning, organizing, maintenance as well as laundry. Along with this all this task need to be

performed by house keeper. Along with this, in order to plan house keeper I have to
streamline the process that basically mean to align hotel housekeeping operations with tasks
of other department. Moreover, housekeeping sector is responsible for keeping with the room
and amenities in perfect manner as well as it include for maintain issues. Along with this, I
have to work on bringing timely changes in SOPS the reason is it will help in improving
house keeping operations. It will help in improving housekeeping operations as well as
increase productivity (Bintani, 2020). I have decided my goal of making the room ready in 20
minutes so that I can use in other activities. For making the bed I will be requiring 7 minutes,
5 minutes for bathroom cleaning, 3 minute for dusting and 5 for sweeping and mopping.
Although when working it is bitten different as each room have different size and the number of
staff involved. Along with this, I will be requiring some skills n like time management,
communication and interpersonal skills so that I can build healthy relation with other as well
as do my work more efficiently.
Identifying skill
Executive housekeeper is responsible for supervising the maintenance and also the housekeeping
staff. As an executive housekeeper I should have expert management skills in order to manage
the housekeeping staff so that no conflict arises between them. I should also motivate the staff
members and encourage team work among them. As an executive housekeeping I should have
deep knowledge about the accounts so that i could manage the budgets of the department. I
realised that it is very important for me have good communication skills which is required to
have in every job role (Ngowtanasuwan, 2022). By having proper communication skills helps me
in communicating not only with the staff of the department but also help me in dealing with the
guests and understand their preferences and render services accordingly. It is very important for
a person designated on any position to manage their work and accomplish the task in a specified
time period. So looking at this I should have effective time management skills that will help me
in achieving the task assigned to me in less time and can educate my subordinates the benefits of
having these skills. While attending a workshop, I realised that I am bed at influencing others
which clearly highlighted that I have to work on developing my leadership skills and I can
understand and interact with my subordinates which will benefit me in the future (Marneros, and
et.al, 2020). Sometimes there is a situation where it is important to take decisions quickly and it
is very important that I should be capable of taking decisions and solve the issues and problems

of the guests and subordinates which can benefit them and also help me in increasing my ability
to take important decisions in the future.
Reflection
Reflective journals and learning logs are mainly used by students in order to analyse their
learning experience as well as to identify their strength and weakness. Along with this, in
this a student record the learning on journals that will include what have been learned during
the course, assignment, exam and owns ideas (Habib and et.al., 2018). Although writing in
journal can be informal as it helps student learn more about particular subject or content. There
are various type of reflection such as observation, questions, self awareness as well as
integration of theories and ideas. Through the session I have analysed that Ritz hotel is very
famous and it mainly provides their customer with good quality of services. So I need to be
very precise while working so that consumer needs are satisfied. Along with this, after
completion of the work I have to report to senior manager so that it can keep record of vacant
room and extra services that needed by visitor.
Furthermore, during the beginning of the job I was bitten nervous and due to that I
was not able to focus on my work. Although I have learned that I need to maintain the trash
management properly as well as I need to keep the record of each room after and before
cleaning so that I have idea about the changes and mistake I have made. Although the report
need to be accurate as I have to inform higher authority (Yusri, Mantasiah and Jufri, 2018).
Moreover, I have gain insight of how hotel work and what are the roles and responsibility of
housekeeper. In addition to this, this job has helped in developing self awareness such as I
have developed skills like strengthening and flexibility as it is need in this job for lifting
materials. Also, I have improved my planning skill so that I can distribute my task into
smaller unit as it will help in achieving goals effectively. Furthermore, I have summarized
that housekeeping job is not very easy and it required proper knowledge and skill in order to
perform duty. This is one of the most important part of hospitality sector as it keep the track of
customer accommodation as well as provide them with quality service. I have also depicted
that in five star hotel proper dressing need to be maintained as employee represent the
organization. Also, housekeeper duty is not only to maintain room but also to maintain
healthy relation with other employees as well as customer ( Tripathi, Liu and Bambi, 2020). I
have also analysed that proper knowledge of tools is necessary to work smartly and effectively.

Furthermore, to deal with my weakness I have to develop an action plan such as in order to
improve my communication skill I will be attending to online lecture as well as workshop.
Along with this, for improving my technical skill I will be attending lecture as well as training
session so that I can work with them. In addition to this, in order to meet my future goals I
need to focus on planning so that I have idea about the task I have to work on.
Career goal
Objectives
 Graduate with 4 year experience in housekeeping.
 Good understanding of the safety and security tips to be followed while using the
cleaning appliances.
 Efficient time-management skills, without any compromise in the quality of service
delivered.
 Flexible to the working environment with a positive approach to the task assigned.
 Ability to plan the work schedule to accommodate all the task assigned.
 Capable of withstanding the dusty, dirty areas and also the damp atmosphere while
cleaning.
 Punctual and dedicated. An efficient worker.
Assessment
Strength : I have a quick learning skill that helps me in understanding complex situation as
well as my problem solving skill has contributed in analysing situation as well a finding
appropriate solution for issues. Moreover, my good social skill helps me in building healthy
relation with them and create positive environment.
Weakness: Some of my weak areas are my poor technical skill due to that I am not able to
make use of gadget that will contribute in making work easy (Crane and et.al., 2019). Along
with this in this job role time-management is very necessary and I need to work on it so that I can
complete the sign task easily and effectively.
Although in order to achieve my set objective I will be requiring proper knowledge so for
fulfilling them I will be attending training and development programme related to house keeping
and gain both theoretical and practical knowledge (Stambulova, Ryba and Henriksen,2021). So
that I can work effectively and efficiently and deliver my duty.

CONCLUSION
From the above report it has been concluded that housekeeping is important part of hospitality
sector in order to provide good service to customer. Along with this, I have analysed that
Ritz hotel is in good position in the market area and earn good revenue. Lastly I have
analysed that various skills are required in order to be housekeeper.

REFERENCES
Books and journals
Bintani, K., 2020, August. Personal Development Plan as a Guidance and Counseling Strategy in
Higher Education. In 2nd International Seminar on Guidance and Counseling 2019 (ISGC
2019) (pp. 18-22). Atlantis Press.
Crane, M.F., and et.al., 2019. How resilience is strengthened by exposure to stressors: The
systematic self-reflection model of resilience strengthening. Anxiety, Stress, & Coping. 32(1).
pp.1-17.
Habib, A., and et.al., 2018. Post-traumatic growth in (ex-) military personnel: Review and
qualitative synthesis. Occupational Medicine.68(9). pp.617-625.
Marneros, and et.al, 2020. Identifying key success competencies for the hospitality industry: The
perspectives of professionals. Journal of Teaching in Travel & Tourism.20(4). pp.237-261.
Ngowtanasuwan, G., 2022. A Competency Model of Thai Small-Medium Enterprise Contractors
for Owner Satisfaction in Construction Projects. In Proceedings of the Second International
Conference of Construction, Infrastructure, and Materials (pp. 619-627). Springer, Singapore.
Prasetyo, I. and et.al., 2021. Vocational training has an influence on employee career
development: A case study Indonesia. Academy of Strategic Management Journal. 20(2). pp.1-
14.
Stambulova, N. B., Ryba, T. V. and Henriksen, K., 2021. Career development and transitions of
athletes: The international society of sport psychology position stand revisited. International
Journal of Sport and Exercise Psychology. 19(4). pp.524-550.
Tripathi, A., Liu, H. and Bambi, C., 2020. Impact of the reflection model on the estimate of the
properties of accreting black holes. Monthly Notices of the Royal Astronomical Society, 498(3),
pp.3565-3577.
Yusri, Y., Mantasiah, R. and Jufri, J., 2018. The Use Of Two Stay Two Stray Model in English
Teaching to Increase Student’s Learning Outcome. Journal Of Advanced English Studies. 1(1).
pp.39-43.
Online references
1

The Ritz hotel London. 2022. [Online]. Available through
<https://www.theritzlondon.com/about-the-ritz/history/>
2

ASSESSMENT-2
INTRODUCTION
Work based project are referring to apprentice, university and employer which are
allowing for providing valuable contribution to their company. Also, the project helps to
resolving business issue in order developing new process, procedure and product at the
workplace (Pellerin and Perrier, 2019). The report based on Ritz Hotel that is based on London,
UK. There are more than 110 hotels are presented in UK and all over the world and it is operated
by more than 40000 employees. The topics chosen for present study is renovation of conference
hall of Ritz. Also, it will monitor and evaluate the progress of work based project. Further,
reflecting the experience of learning through the project with the help of SWOT analysis.
Aim:
The main aim of the project is to renovate the conference hall of The Ritz Hotel, London in
order to use the vacant space or can use more creative by adding extra floors and availability of
all the facilities (Mlecnik, and et.al, 2012). The main purpose is to make the conference hall
more spacious in order to attract the guests arriving for business purpose and for event
organizers.
Objective:
The main objective behind renovation of the conference hall of The Ritz Hotel, London is to
increase the awareness related to the facilities available at the hotel. In order to attract customers
the hotel uses various modern technologies which is required to be present in the conference hall
In order to look more attractive. Every company is incorporated to increase its sales and for
achieving these objectives make various changes which help to enhance their sales. To attract
large number of guest arriving for the purpose of business trip. To provide additional facilities
which should be included in the conference hall?
Target:
Before making decisions for renovation it is very important to set the time period that will be
required so that people should know about it. The target for completion of the renovation of the
conference hall is around 3 weeks depending upon the accuracy of work of the workers and
availability of the materials in order to install new technologies in the conference hall(Boychuk,
and et.al, 2021). The main objectives behind is to include all the facilities that should be
included in establishing a complete and proper conference hall with the availability of all the
3

facilities and also to attract large number of people arriving for the purpose of business trip and
event organizers.
Project life cycle
Project life cycle involves the stage for the beginning starts with the project initiation, project
planning, Project execution, monitoring and controlling. The present project specifies the whole
process for renovating a conference hall in The Ritz Hotel London.
Project Initiation: The first phase is the initiation phase and in this stage the project manager
identifies the aims and objectives, scope and structure of the project, time period that is required
in the completion of the specified work, the budget that is required in the completion of the task.
As per the current project, the project manager defines the aim of the project that is to renovate
the conference hall of The Ritz Hotel London with the objective to increase the sales and in order
to attract more guests and people arriving for business trip and also to utilize the vacant space to
make it more spacious(Jaafari, 1997). With this the purpose of this is to install new and updated
technologies in the conference hall which matches to the needs of the customers. The second
thing is the time period for the completion of the renovation work is mentioned. The approximate
budget is also defined for the materials required for completion of the work(Favaro, 2009). In
this stage the project manager will conduct research with the customers and in order to provide
necessary information and to get more ideas related to the work.
Project planning: This stage follows the initiation stage and defines the scope of the project. IN
this stage, the project manager prepares the work and breakdown the whole project in various
activates and also defines the role and responsibilities to the person as per their knowledge(Cha,
and Maytorena-Sanchez, 2019). The project manager can use the Gantt chart to show the
scheduling of the activities to be completed in specified time. Along with this the project
manager also allocates the funds according to the activities. Under this project identification of
each activity and their resource allocation is done.
Project execution: This stage refers to the implementation stage where the project plan is is
conducted and the work has begun. It is very important for the project manager to control and
communicate during each implementation stage(Dippelreiter, and Pöttler, 2011). It is very
necessary that the work regarding the renovation should be continuously monitored and if any
changes is to be required has to be done in the plan. In this stage project manager spends a lot of
time as the progress about the work is regularly reported through project team meetings. The
4

project manager compares the current work with the actual plan in order find any deviation and if
there is any then measures is to be taken. With the continuation f the work the sponsors and the
stakeholders are regularly informed about the status of the renovation and it is the duty of the
project manager to regularly inform the team and sponsors about the status of the project.
Monitoring and controlling stage: Under this stage , the project manager control and monitor the
progress regarding the completion of the work and all the things are implemented according to
the plan which is covered under the planning stage (Biggins, and et.al, 2016). In this stage the
project manager also ensures that the progress of the work should be completed as per the
schedule. This stage also defines the risk that is involved when the work is in progress which
can be barrier in the completion of the task. Under this project, the manager ensures about the
risk that is involved such as non-availability of the workers or any other risk so in order to avoid
this situation the project manager can eliminate through risk management and record the relevant
risk within the risk register.
Project closure: it is the final stage that is associated with providing final deliverables to the
customer that involves termination of the contracts with the suppliers, releasing the resources
used in the projects. In this present project, the project managers give the information about the
closure to the stakeholders and at last research is conducted in order to examine the end results
and also examine that the renovation is done according to the plan(Archibald, and et.al, 2012).
The project manager is responsible for undertaking all the related activities in the closure report.
After the completion of the project manager analyse the project and team performance and also
examine the use of the budget.
How at project completion you met the deadlines and achieved the benefits of, stage of aims and
objectives for project
S.no Task Name Duration Start Finish Predecessors
Renovation of
conference hall 141 days Thu 3/3/22 Thu 9/15/22
1 Project initiation 50 days Thu 3/3/22 Wed
5/11/22
1.1 Aim and objectives 10 days Thu 3/3/22 Wed
3/16/22
1.2 Recruiting project
team 5 days Thu 3/17/22 Wed
3/23/22 3
1.3 Budget 5 days Thu 3/24/22 Wed
3/30/22 3,4
5

2 Project planning 50 days Thu 3/31/22 Wed 6/8/22
2.1 Market research 20 days Thu 3/31/22 Wed
4/27/22 5
2.2 Hire contractors 10 days Thu 4/28/22 Wed
5/11/22 4,7
2.3 Build the timeline 15 days Thu 5/12/22 Wed 6/1/22 5,8
2.4 Financial resources 5 days Thu 6/2/22 Wed 6/8/22 9
3 Implementation 42 days Thu 6/9/22 Fri 8/5/22
3.1 Contracting license 5 days Thu 6/9/22 Wed
6/15/22 10,9
3.2 Roles and
responsibility 25 days Thu 6/16/22 Wed
7/20/22 12
3.3 Resource
distributions 12 days Thu 7/21/22 Fri 8/5/22 10,13
4 Monitoring 22 days Mon 8/8/22 Tue 9/6/22
4.1 Risk
implementation 10 days Mon 8/8/22 Fri 8/19/22 14
4.2 Backup plan 12 days Mon
8/22/22 Tue 9/6/22 14,16
5 Closure 7 days Wed 9/7/22 Thu 9/15/22
5.1 Feedback 5 days Wed 9/7/22 Tue 9/13/22 17
5.2 Success of program 2 days Wed
9/14/22 Thu 9/15/22 19
6

In order to meet the deadline of the project there are several stages which are
followed by the project. There are four major stages of project such as initiation, planning,
implementation, monitoring and closure (Robbins, 2019). In the project initiation is one of the
major stage because it is depended on the aim and objective, budget and recruiting the team.
Further all the stages are completed ins order to meet the aims and objective of the task. Chosen
project is related to renovation of conference hall so the aim is to compete the task in 141 days.
Also, it is also important to recruit the team who are experienced so that it help complete the
tasks with the help of meet the objective. Then second stage is planning some sub heading are
hiring contractors, set the time line, market research etc. Market research wills help the project in
order to identify the current trend and what action should take by team regarding designs and
also hire the contractors who have deep knowledge of renovate the hotel (Botnaru and
ȚURCANU, 2020). Therefore, next stage is related to implementation which roles and
responsibility will divided the monitoring the stage by understandings the objective of the
renovation project. Further, there are last stage which is related to closure in which feedback
taken by team so that it helps to provide the information regarding success of the project. The
aim and objective are helps to define the project in order to provide the surety about the
effectiveness of work. Also, to monitor the project stages it will use the benchmark that are help
7

to complete the project on the basis of aim and objective and how effectively it can achieve the
deadline of the project.
Reflecting upon and evaluate your experience and learning at the workplace
Strength Weakness
 ICT skills improving throughout the
project.
 By using journal, I realized that I
improve my research skill.
 I have good leadership skills which are
help for guiding the team to complete
the aim of the project.
 I realized that I am afraid of
communicating with team while
explaining tough part of the project.
 Time management skill were poor
while handling the project (Santoso and
Widyani, 2021).
Threats Opportunities
 Potential candidate can replace me if I
am not improving my weakness.
 There were lack of financial resources
otherwise it will help for appropriating
the project.
 This increases the ability of taking
strategic decision
 It helps to improving team building
capacity.
 It boosts the confidence which are helps
for improving career opportunities.
On the basis of above project, it has been analysed that my overall experience was good
throughout the project because I develop my ICT skills by using Gantt charts that is related to
important tool of the project management (Karthy and Ramya, 2019). Also, my technical skills
were not good because I was afraid of using it but with the help of using journal I improve my
research skill which is important for the scholar. Earlier I learnt about theoretical knowledge
regarding the research but at that time I have using my skill for research about the project that are
helps for developing the practical skill. Also, practical skills are always work better for next time
the project will be assigned to me. Further, my team member analysed that I have good
leadership skill which are worked well for all of us ins order developing efficiency of the project.
In the context of renovations leadership skill are help to improving the efficiency of the workers
that are design the conference hall accordingly (Serpa, Ferreira and Sá, 2020). I have good staff
8

which are corporate me easily and able to work at night at the completions of the project. On the
basis dedicated employees I have best experience.
I have realized that I was not good at the communication because when I was
explanations the projects to the team I get confused and that is why it takes more time for
explaining the project. I will work on this skill so that it will help in the next project and this the
weakness of mine which I need to improve. I analysed that time management skill was not good
at me because there was team member who are not working accordingly. Also, I solved the time
management problem by making the time table for daily activities which are help toss work
systematically in order to save the time (Stoller, 2021). With the help of this strategy I have
analysed that being a leader I typical to manage but by using some smart work it helps to
complete the work accordingly. It helps to increase the efficiency of the worker and the team,
and they realize being focused is important to complete the work on time. By this I relieved from
stress and it makes the positive environment. The positive environment is necessary to creating
the thing easier and simpler. This is the most important strategy that can be helps for developing
the knowledge regarding management of project. Further, it also increases the energy of doing
the work.
The financial resources were less and it needs for research and development that affect
ins the market research otherwise the project planning will be better. For the next time I will
make sure about the resources so that it can affect the planning process. I had the threat of people
can replace me if I will not work on my weakness. To work on this threat, I improve my
communications skill with the help of readings books and research about the journal. Also, I
have taken the help of internet for improving my personality of talking to others (AlMarwanim,
2020). I start learning through different sources which boost my confidence and offers different
career opportunities. Also, at the end of the projects I have taken feedback from my team which
helps to improve my skill and I realized about the importance of team management. The
feedback was good and I also appreciated their cooperation while working with me. Moreover,
team member can get more opportunities for career development and enhance their knowledge
accordingly.
9

CONCLUSION
It has been concluded that work based projects help to develop the knowledge and skill
ins order promoting productivity. The study planned and initiated the project with the help of
setting, aims and target so that it helped for achieving the objective of the renovation project.
Then managed and monitoring the progress of the project with the help of project life cycle
stages. Moreover, assessed the deadline ins order toss achieve the benefits of all the stages by
using Gantt chart. Further, concluded on the basis of reflection and then evaluated the
experiences in order to learn workplace experience with the help of Swot analysis. Some
weaknesses are identified that are need to improve in order to increase the career opportunities.
10

REFERENCES
Books and journals
Robbins, T.R., 2019. A multipart project planning and tracking exercise. Decision Sciences
Journal of Innovative Education. 17(2). pp.104-125.
Pellerin, R. and Perrier, N., 2019. A review of methods, techniques and tools for project planning
and control. International Journal of Production Research. 57(7). pp.2160-2178.
Botnaru, M. and ȚURCANU, N., 2020. Hybrid project planning and control models.
Santoso, F. and Widyani, Y., 2021, November. EssenceProject: Software Project Planning Tools
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