How Are Leaders And Managers In The Service Sector Responding To Managing Talent Across Different Age Profiles
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Added on 2023/01/10
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www.postersession.com www.postersession.com www.postersession.com Hilton Hotels and Resorts is taken which a global brand of full service hotellocatedinmorethan85 countries having about 586 hotels thatprovidehighlyluxurious hospitalityfacilitiestoits customers. the staff of the company plays an important role in building brandimageofcompanywhich makestalentmanagement importantintheorganisationby effective application of leadership and managerial skills. Management and leadership skills in service industry context (Hilton hotels and Resorts) Withthechangingtechnologyand changingscenarioofbusinessitis importantthattheleadershipand managementskillsarechangedinan organisation which can help in monitoring the staff members so that they can adapt to thechange.Thiscanhelpindealing effectively with changing needs and wants of customers so through innovation so that high customer satisfaction can be gained which is helpful in achieving a competitive edge in market. Foreffectivelyimplementing change in Hilton hotel so that the staff members can adapt to the change, various models can be effectively applied like Kurt Lewin’s model and ADPARK sothatchangingneedsof customers can be met. In Kurt Lewin’s model three stages are followed which are unfreezing, changing and refreezing while implementationofchange. Kotter’schangemodelhas eightstageswhichhelpin implementationofchangein the organisation effectively. IntroductionCompare and contrast service sector change management systems Talent management Importance of talent management
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www.postersession.com www.postersession.com www.postersession.com Impact of change on management and leadership styles Effect of change on management and leadership styles Effective communication Increase productivity Impact of change Changeaffectstheleadershipand managementstylesaswiththe implementationofchangeinan organisation it is important that the leadersandmanagerschangetheir stylessothatchangescanbe effectivelyimplementedinthe organisation.Thisalsohelpsin implementing change effectively and managing talent across different age profiles like the managers and leaders who are old and more experienced need to change their strategies so that theycanimplementchange throughouttheorganisationby engagingtheyounggeneration effectively. Thiscanhelpinmanagingtalentin company and involving all the age groups effectively so that change can be adapted in organisational strategies so that vision and mission of company can be achieved. In order to effectively implement change in serviceindustryitisimportantthatthe talent management is effectively done so that the employees can be more engaged in the implementation of change. It can also help them in developing their skill so that they can adapt to change and perform their work accordingly thereby playing role in their development. Change management and leadership skills response to talent management