This presentation discusses the importance of talent management and the impact of change on management and leadership styles in the service industry context, specifically focusing on Marriott International Inc. It explores the application of Lewin's model and ADPARK in implementing change management systems in the multinational hospitality company. The presentation emphasizes the significance of effective leadership and management skills in building a high brand image and providing high-quality services to customers. It also highlights the importance of effective communication and talent management in successfully implementing change and increasing productivity.