This presentation provides an overview of how businesses operate, including the classification of business, structures within the business, implications on business at local, national and global economic environment, impact of customer service, and benefits of customer retention.
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Click to add text How Business Operate (TASK 1 & 5)
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Page22 COVERED CONTENT Introduction Classification of business on the basis of public and private sectors Structures within the business of Public and Private Companies Implications on business at local, national and global economic environment Impact of customer Service Benefits of customer retention Conclusion References
Page3 INTRODUCTION Internal and external factors of business environment create much impact on operations of a company. These elements consists competitors, ethics, corporate social responsibilities, stakeholders and more which demands a firm to create changes in operational activities. Along with this, if an association wants to move its business in other countries then it needs to analysefactorslikelawsandlegislations,politicalandeconomical activities. For this assistance,a report has been prepared for TESCO Company, which entails its business structure as well as how global factors affect its operations.
Page4 Type of business on the basis of private and public Organisations which come under control of government are consider as public and the rest one under private. Companies which come under these sectors can be classified as:- Companies that included in private sector are divided on basis of ownership like:- Individual ownership:In this type of enterprises, business is run by owners on individual basis. Partnership ownership:Business in this sector is divided among partners equally.
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Page5 Continue.......... Institutions under public sector are divided on basis of control: State Government:It is consider as most appropriate factor for companies in order to establish their business. CentralGovernment:Companiesunderthiscategoryarefully controlled by national government.
Page6 Different structures of business In a country, various companies are run their business in own manner accordingtodifferentobjectives.Therefore,allhavedifferent structures as seen below:- Sole trader:These are incorporated organisation in which business is operated by an individual. Partnership:Inthissection,businessisdividedamongpartners equally. This would help in maximising benefits as partners shares equal shares in profit or loss.
Page7 Continue....... Limited liability company:This concept was enacted in the year 1977, under which owners used to make an agreement among partners. It includes sharing of profit, loss or liabilities as per capital introduce by them in business.
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Page8 Implications on business at local, national and global economic environment External and internal factors of environment affect the business environment in a wide manner. It includes economic, political and legal environment which impact at global and national level on operations of a company. In context with TESCO, it is a retail company of UK which sales products like clothes, food and electronic items. It has more than 6500 sores at various location. Therefore, it is vital for organisation to follow all the factors which can hinder their business operations.
Page9 Impact of customer Service For any company, it is prime duty of administration to provide effective services to customers. Because consumers are like lifeline for them whoseenrolmentimpactalotonprofitabilityandgrowthof business.Therefore,inthisassistancemanagementofTESCO used toprovide necessary training to existing and new employees. These training assist workers to how to deal with customers and fulfil their demands on time. A highly trained staff at stores help in providinghighsatisfactiontopeoplewhousedtocomebuy products there in a perfect manner.
Page10 Benefits of customer Service Management of a company always try to keep interest of customers towards its products. As gaining retention of them help in enhancing sales performance as well as improving brand image of organisation at marketplace. In context with TESCO, its management mainly focus on identifying demand of people as well as completing the same in a short period of time.
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Page11 CONCLUSION From this report it has analysed that every organisation whether private or public are needed to concern on various factors which impact on their business environment. Along with this, they should focus on strategies they used to get satisfaction of customers and if required make modifications in the same.
Page12 REFERENCES Weiss, J. W., 2014. Business ethics: A stakeholder and issues management approach. Berrett-Koehler Publishers. Bernstein, M. H., 2015. Regulating business by independent commission. Princeton University Press. Mackey, J. and Sisodia, R., 2014. Conscious capitalism, with a new preface by the authors: Liberating the heroic spirit of business. Harvard Business Review Press.