This presentation explores the different types of organizations in the public and private sectors and their impact on business operations. It discusses the importance of customer service and the economic environment on businesses. It also highlights the benefits of customer profiling.
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HOW BUSINESS OPERATES
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Different Types Of Organization in Public and Private sectors There are various types of organization which is operating in UK i n different sectors, for example, Public Sector:In these sectors, organization is basically owned b y the local government.They exercise power of autonomy in an organisation.There are so many types of public sectors, such a s, The Child Support Agency which works for the children's we lfare in UK. Private Sector:These sectors are owned by private parties or ind ividuals and their main objective from their business is to gener ate good revenue and earn high profit from the market.They do not enjoy the powers and functions of public sector units.There are various organization operating in this sector, for example, ASDA which is a leading retailer company in UK who offer va riety of products and services to their customers.
Different structure of Organization There are various structure found in an Organization which c an help them to progress to achieve their goals.Those structur e helps in smooth functioning of an organisation.There are ba sically three main types of organizational structure: functiona l, divisional and mixture of both of these, known as matrix str ucture. Functional Structure Divisional Structure Matrix Structure
Impact of customer service For organization it is very important to have a proper and effective customer service which can help them to satisfy their customers from their services. Various impacts of customer service are as follows, It helps the organization to improve their business's pro fit. Customer services can help to respond to every feedba ck or complaints on time which creates a good brand i mage of a business in the market. It also ensures that they are providing their services acc ording to their customers preferences and needs.
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Economic Environment Impact on Business There many economic factors which can affect the functioni ng of any business, such as, local, national and global factors. Thses economic factor finally affects the profitability and rev enue of the business organisation. Local Economic Factor National Economic Factor Global Economic Factor
Benefits of Customer Profiling Customer profiling is a type of method which helps to provid e information which can help the organization to understand the ir customers. It helps to develop your marketing activities and p rograms. There are various advantages of this method, such as, It will help to build a better communication between you and your customers. It will give better understanding about he needs and want s of customer. It will provide great opportunities for the organization as customers will provide feedback and suggestion which c an help them to enhance their service. It helps to increase their profit.
Conclusion This presentation explains about different organizational st ructure, function of HR departments in the organization. Further it concludes, about the economic impact of enviro nment on businesses. It also explains about the benefits of team working and cus tomer service and customer profiling in the company.
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References Holten, A. L. and Brenner, S. O., 2015. Leadership style and theprocessoforganizationalchange.Leadership& Organization Development Journal.36(1). pp.2-16. James, N., 2017. Evidence to Education and Employment Legislation Committee.Senate, Canberra, March,2.