This report provides information on how businesses operate, including the importance of accounting and HR departments. It also covers key features of employment legislation, team development, motivation theories, and leadership styles. The content is relevant for students studying business and management courses.
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How Businesses Operate
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Contents INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 Covered into PPT.........................................................................................................................1 TASK 2............................................................................................................................................1 Explanation of importance of accounting for business success...................................................1 Define the different functions of HR department in a business...................................................1 Key features of employment legislation......................................................................................2 TASK 3............................................................................................................................................2 Interpretation of the information on the profit and loss account.................................................2 TASK 4............................................................................................................................................3 Conduct an analysis to determine own and others roles in a team..............................................3 Produce detailed notes that can be used to support future training events..................................3 TASK 5............................................................................................................................................5 Covered in to PPT........................................................................................................................5 CONCLUSION................................................................................................................................5 REFERENCES................................................................................................................................5
INTRODUCTION Business operations indicate to actions that businesses engage in on a daily basis to maximise the value of the firm and earn profit. To operate a business, a venture required several resources like capital, labour, infrastructure, machinery and many more(Chasin and et. al., 2018). For business operation, the company establish a business in a specific business industry such as retail, manufacturing and others. This written report will discuss information about type of organisations, different structure, and importance of accounting, different HR functions and keyfeaturesofemploymentlegislation.Further,willexplainaboutmotivationconcepts, leadership styles and impact of customer services on business development and benefits to customer profiling. TASK 1 Covered into PPT TASK 2 Explanation of importance of accounting for business success Accounting plays an important role in operating a business as it assists the firm to track income and expenses, assure statutory compliance and provide capitalist, administration and government with quantitative fiscal data that can be utilised in making business determination. In an organisation, there is an accountant who is responsible to manage all the accounting information of the firm. The person help in monitoring areas for development by offering insight on cash flow patter, inventory management, pricing and business financing(Albanese, 2018). By designing financial statement and budget the firm can determine all the information regarding fincial which play an vital role in success of the business because when a firm properly have all fiscal data regarding profits and expenditures then the business can be operate in effective manner. Define the different functions of HR department in a business Human resource management is a business department which play an effective role in operating the business activities and operations. There are different functions of a HR division such as recruitment, workplace safety, employee relations, compensation planning, labour law and training & development. With the help of recruitment function, the HR division hire 1
candidatestofillthevacantpositionsofbusinessventure.Byconductingtrainingand developmentprograms,theHR functionplayan importantroleinimprovingskillsand knowledge of employees so that they can execute their work in effective manner. Key features of employment legislation Employment legislation refers to those laws and act that are framed by national authorities and consist different employment standards, labour relations, employee’s compensation, benefits entitlements, pay equality, wages and hours of working, human rights or occupational health and safety of workforce(Ruhanen and Whitford, 2018). The key features of employment law is to provide equal employment opportunity, prevent employees from sexual harassment in working environment, offer good working conditions for employees and provide social security, welfare, safety and health care of all employees. TASK 3 Interpretation of the information on the profit and loss account From the above mentioned information, it can be interpretated that in year 2017 gross profit of the company was 517 and in year 2018, it is increases by 27 and it was 544(Turner, 2018). Further, it can be determined that in 2017, profit/(loss) of the company was 36 and 2018 it was 81. 2
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TASK 4 Conduct an analysis to determine own and others roles in a team In a team each people of the group play and effective role to attain the objective of the task regarding which a team is formed by the firm. For example, in an organisation, a group of 5 people is build by the management to increase the customer base of the firm by getting attention of number of target audiences(Hernández-Perlines, Moreno-García and Yáñez-Araque, 2019). In this, the individual is responsible to analyse the effective promotional tools that can be used by the administration of respective firm to develop its customer base. Whereas remaining or others are responsible to conduct survey to get information about effective promotional channels etc. Produce detailed notes that can be used to support future training events Stages of team development There are five phases of team development that can analysis with the help of Tuckman’s team development concept. The description of this conception is as below: Forming- It is the first phase of team development in which a business venture selected skilled and knowledgeable person to form and build a team to perform a specific task and accomplish the aims and goals of a particular business project. Storming- It is next phase, in which all the team member start to know each other and openly share ideas to perform the task and accomplish the common goals in effective and efficient manner. In this phase conflicts arise among teammates. Norming- Inthisstage,issuesareresolvedand employeesadopttheconceptof teamwork. Group members make their effective contribution and start to trust each other. They perform their assigned roles and responsibilities to attain task objective. Performing- In performing phase, teammates are confident, encouraged and familiar enough with the project and their group that they can operate without supervision. Each person is on the same page and driving full speed ahead regarding the final goal. Adjourning- It is the final phase of team development process and after accomplishing the aim and goal of the task, the team is dissolved in this stage and the employees are rewarded for the good performance(Blackburn, 2018). If some people are not do well then the firm provide training and learning session to make development in their skills and knowledge. 3
Assess three motivation theories Motivationmeansaprocessofstimulatingpeopletoaccomplishdesiredgoals. Motivation comes from motives which are the expression of needs by a human being. The need can be defined as feeling of lackness removed(Parker, 2018). So motivation is the way in urges, desires, aspirations,striving, needsdirectlyexplainthebehaviourof human beings.The behaviour of an individual at a particular is usually determined by individual’s strongest needs. In context of it, Maslow’s Hierarchy of need concept is defined as: Physiological needs:are the basic components of human body need to survive. These are food, water, and sleep. Safety needs:are the items a person needs to feel safe from physical or economic harm. Social needs:include the desire to give and receive affection and to be part of a group. Esteem needs:have to do with the recognition received from others as well as with self- esteem. Self – actualization needs:are the desires an individual has for self- fulfilment and developing to their full potential. VROOM’s Expectancy Theory-Vroom has presented a theory, who believed that people are motivated to perform activities to achieve some goal to the extent they expect that certain actions ontheirpartwouldhelpthemtoachievethegoal.HeusesthevariablesExpectancy, Instrumentality and Valence to account for this. Expectancyistheideathatincreasingtheamountof effortswillincreaseperformance. Expectancy is the probability that a particular action will lead to the outcome. Valenceis the strength of an individual’s preference to a particular outcome. Instrumentalityis the idea that if you perform better, than the outcome will be achieved. Adam’s equity theory- This theory is developed by john Stacey Adams. This theory is about the balance between the effort of an employee puts into their work (input), and the result they get in return (output). Input:Input includes hard work, skills and enthusiasm. And also includes both the quantity and the quality of the contributions employees make to carrying out their work(Allen, George and Davis, 2018). People spent time, energy, and engagement at work. Output:Employees output can be generally divided into two most common factors. 1.Financial Rewards 2.Immaterial Rewards 4
Different types of leadership style There are different types of leadership styles and that are used by the leader of a company to lead, guide and motivate the employees of the venture(Garg, 2019). The description of some leadership styles is as under: Democratic leadership- It is known as participative leadership or shared leadership, is a type ofleadership stylein which members of the group take a more participative role in thedecision-making process. This type ofleadershipcan apply to any organization, from private businesses to schools to government. Autocratic leadership- It is known asauthoritarian leadership which is aleadership stylecharacterized by individual control over all decisions and little input from group members. Autocratic leaders typically make choices based on their ideas and judgments and rarely accept advice from followers. Autocratic leadership involves absolute, authoritarian control over a group. Laissez-Faire Leadership-It isknown asdelegative leadership which is a type ofleadership stylein which leaders are hands-off and allow group members to make the decisions(Lee and Kang, 2018). Researchers have found that this is generally the leadership style that leads to the lowest productivity among group members. TASK 5 Covered in to PPT CONCLUSION This has been summarised form the preceding define information that a business can be operating in different sectors like private and public. To operate a business in a business sector, different department like accounting, human resources etc. play an effective role in term of managing finance of the firm and hiring skilled and knowledgeable employees for the company. Different motivational concept and leadership styles can be use to encourage and lead the people of the business venture so that the firm can operate its business in effective manner. 5
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REFERENCES Books & Journals Chasin, F. and et. al., 2018. Reasons for Failures of Sharing Economy Businesses.MIS Quarterly Executive.17(3). pp.185-199. Albanese, J.S., 2018. Illegal gambling businesses & organized crime: an analysis of federal convictions.Trends in Organized Crime.21(3). pp.262-277. Ruhanen, L. and Whitford, M., 2018. Racism as an inhibitor to the organisational legitimacy of Indigenous tourism businesses in Australia.Current Issues in Tourism.21(15). pp.1728-1742. Turner,L.,2018.Direct-to-consumermarketingofstemcellinterventionsbyCanadian businesses.Regenerative medicine.13(06). pp.643-658. Hernández-Perlines, F., Moreno-García, J. and Yáñez-Araque, B., 2019. The influence of socioemotional wealth in the entrepreneurial orientation of family businesses.International Entrepreneurship and Management Journal.15(2). pp.523-544. Blackburn, R.O., 2018.How Can Online E-contracts be Used to Enhance and Modernise the Way Businesses Operate?. Sheffield Hallam University Faculty of Arts, Computing, Engineering and Sciences. Parker, J.N., 2018. Negotiating the Space between Avant‐Garde and “Hip Enough”: Businesses and Commercial Gentrification in Wicker Park.City & Community.17(2). pp.438-460. Allen, M.R., George, B.A. and Davis, J.H., 2018. A model for the role of trust in firm level performance: The case of family businesses.Journal of Business Research.84. pp.34-45. Garg, S., 2019. Implications of Brexit on the Businesses in the United Arab Emirates.Ct. Uncourt.6. p.31. Lee, J.H. and Kang, J.M., 2018. A Study on the Effects of Job Education and Training Program on task Efficiency and Job Satisfaction-Focused on job satisfaction of midsize and large businesses in Cheongju.Journal of Convergence for Information Technology.8(2). pp.171-181. Online The5stagesofteamdevelopment.2020.[Online].AvailableThrough:< https://blog.teamwork.com/the-5-stages-of-team-development-what-you-need-to-know/>. CustomerProfilingBenefits.2007.[Online].AvailableThrough:< http://www.mappinganalytics.com/customer-profiling/customer-profiling-benefits.html>. 6