TABLE OF CONTENTS INTRODUCTION...........................................................................................................................1 TASK 1...........................................................................................................................................1 1.1 Different types of organisations found in public and private sector in UK.....................1 1.2 Different structures of businesses in UK and reasons for variations...............................1 1.3 Impact of global, national and economic environment on business.................................1 TASK 2............................................................................................................................................1 2.1 Importance of accounting for business success..............................................................1 2.2 Different functions carried out by HR department in a business....................................1 2.3 Key features of Employment legislation..........................................................................2 TASK 3............................................................................................................................................2 3.1 Interpretation of information of profit and loss account..................................................2 TASK 4...........................................................................................................................................3 4.1 Determination of role of team leader and others in a team..............................................3 4.2 Detailed notes to be used in future training events...........................................................4 TASK 5............................................................................................................................................5 5.1 Impact of consumer service on business success.............................................................5 5.2 Benefits of consumer profiling to a business...................................................................5 CONCLUSION................................................................................................................................5 REFERENCES................................................................................................................................6
INTRODUCTION Business means to regulate and operate a profession or a trade for generating revenues and earning profits. To carry on any business a set of skill and knowledge is required. In the present report the impact of business environment on an organisation ans its different structures are discussed. Accounting is an integral part of a business which manages all the information and data related to business finance. The importance of HR department which manages the people working in the organisation is also discussed. TASK 1 1.1 Different types of organisations found in public and private sector in UK Covered in PPT 1.2 Different structures of businesses in UK and reasons for variations Covered in PPT 1.3 Impact of global, national and economic environment on business Covered in PPT TASK 2 2.1 Importance of accounting for business success Accounting is called as language of a business, as it communicate information to managers, owners, investors for evaluation of business's financial position(Barbieri and Cutuli, 2015).Toaccuratelyinterpreting,analysingandcommunicatingfinancialinformation accounting is essential. Through accounting the relevant financial data is presented in a particular formate as per accounting standards and policies set by government. The accounting is not confined to financial accounting only it also includes management accounting which intakes all financial and statistical information and makes decision to all relevant activities of an organisation. Financial accounting is responsible for preparation of financial statements which includes income statement, balance sheet, cash flow statements and statement of shareholder's equity. 2.2 Different functions carried out by HR department in a business Staffing:HR plays a vital role in staffing process, this is a process ofrecruitment, selection, development and compensation of subordinates. Recruitment and selection:successful recruitment and employment is a key task of HR department of an organisation. They put advertisement for job, target relevant candidates, select 1
application, conduct interview coordinate with manager the hiring process and make final selection. Training and development :HR is responsible for providing orientation training to new employees and leadership and professional development training to existing employees. Employee relation:by organising various cultural and curriculum activities develops relationship between employees. Providinga health and safe workplace environment build a relationship between employees and organisation. Labour law compliance:it is a critical function of HR is to comply with labour and employment law. HR is required to be aware of all federal and state employment laws. Healthandsafety:toprovideasafeworkingenvironmenttoemployeesisa responsibility of employee. HR supports training for workplace safety and have mandatory facilities for workplace injury. Promotion and Appraisal :to set and evaluate the compensation structure, and to provide employees with monetary benefitsalong withpromotionof employees is function to be performed by HR. 2.3 Key features of Employment legislation To regulate relationship between employees and business employment law come into existence. Compliance with this lawensures a fair and trustworthyworkplace environment (Bucker and et.al., 2016). The key areas covered in this legislation are: ď‚·Discrimination lawwhich restrictharassment and protection from such act, protection of discrimination on basis of disability, discrimination based on race, caste and religion, gender. ď‚·Employment law:stating working hours of employees, minimum wages, overtime wages and time duration for that, rules related to leave and holidays, regulation related to maternity leave and wages for such time period are mention in employment law. This law protects the interest and rights of an employee and his/her employer. ď‚·National Wage Act:this act is related with the minimum level of wages to be paid to the employee along with bonus and overtime wages. ď‚·Health Act:thisact defines theenvironmental conditions at the workplace. The workplace must be clean and hygiene with proper lighting and ventilation facilities. 2
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ď‚·Safety law:this incudessafety related with operation of the machines, fire safety at workplace etc. TASK 3 3.1 Interpretation of information of profit and loss account The profit and loss account is a statement of net profits earned by a business. This includes revenues generated from sales,cost of goods sold, selling, administrative and general expanses, marketing and advertisement expenses, interest expenses, taxes and net income. Interpretation: Amazon have suffered a loss of $241 million in 2014a profit of $596 million is earned in 2015 and profit of $2.3 million was earned in 2016. the total revenue of amazon is divided as product sales and revenue sales. The operating expenses consist of cost of sales, marketing, G&A, fulfilment, marketing and others. This statement gives total operating income and earning before interest and tax. 3
TASK 4 4.1 Determination of role of team leader and others in a team Role of a team leader: a team leader is person who lead and guide the team in the direction of achieving team goal(D’Innocenzo, Mathieu and Kukenberger, 2016). The leader is responsible for influencing employees behaviour, conduct and motivate them. A good team leader shall be well organised, a clear communicator, be respectful to others, have integrity, be influential, fare, kind, confident, willing to delegate tasks and good negotiator. An efficient team leader motivates its employees so that they perform efficiently, guides them in right direction to achieve organisation objective, build good moral and keep every one together in organisation.Leader should opt different type of leadership styles like situational, participative, autocratic etc according to situations faced by the company. Role of members of a team:as a team leader is important to lead the team, members have their own roles and responsibilities in the team as well. Theymust understands the objective and goal of team, have a moral, be integrate, work with everyone with a team spirit. 4.2 Detailed notes to be used in future training events Stages of team development:There are five stages for development of team: Forming:this is a period of orientation and getting acquainted. High uncertainty is involved at this stage. The interaction is social at this stage as people get to know each other. Storming: a crucial stage as conflicts and competition arises of different opinions and personal interests. Due to use of energy to unproductive activities the efficiency of team diminishes.Leader role is to clean the doubts of every members so that their performance won't get affected in the future. Authority should be delegate to employees so that they feel motivated while working. Norming: the conflicts are resolved, members learn to cooperateand began to focus on team goal hence team performance improves(Jones, Tong and Monsivais, 2018). The leaders assign individual with role according to their capabilities. Performing: team become mature organised and well functioning at this stage. The team structure is stable, members are committed to team mission. Any dispute or conflict are dealt with maturity and team focuses on problem solving and achieving team goal. 4
Adjourning:most of the goals of team are accomplished and work load has diminished. The final task are being wrapped up and individual starts to reassigned to another team or team is allotted another task to perform. ď‚·Three motivational theories: Motivation is to regulate the behaviour of a person or a group in positive way for achieving the goals and objectives of the business. The motivational theories are developed to fine our and guide the behaviour and conduct of employees. Three dimensional theory of Attribution: this theory focus on how one attach its own interest with other peoples' behaviour. The main characteristics of this theory is stability, finding cause of an action and controlling(Motivational theories,2018). Giving a positive feedback it employees motivates them to work more efficiently. Hertz berg's Two factor theory:this theory focuses on happiest and productive workforce. Two factors of theory are motivator and hygiene factors. Appreciate and support employees to motivate them. The presence of hygiene reduces the cause of dissatisfaction.It is company's responsibility to manage and increase the motivation of employees so that they will perform with their best potential. Maslow's Hierarchy of need:the most basic needs of an individual must be met for him/her to be motivated. These basic needs are physiological, safety, belongingness, self esteem and self actualisation.All the hierarchy needs are in shape of pyramid and base is occupied by the physiological needs and the top is engaged by self actualisation. Individuals have to achieve the base then only they will move to the second stage that is safety need.ď‚·Different types of leadership style:there are six different types of leaderships styles in business- Affiliative:foe the leader people comes first(Reid and Myddelton, 2017). Leader praises, motivates and nurtures team membersto build a sense of belongingness and attachment in organisation. Authoritative:leader have a clear vision towards attaining objective of organisation for this he follows a firm but fair approach that guides employees to achieve the goal. This style is also known as come with me style. 5
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Coercive:this is a rigid style as leader is need compliance with what he said, this is known as 'do as I tell you to do' style.This is not a goof style of leadership as it comes with many drawbacks. Democratic:in this style leader takes opinions and feedbacks from employees of organisation. This approach motivates team members and builds an environment of trust. Pacesetting:this approach is more like coercive style it tells 'do as I tell, now. This puts up high performance expectations from employees which must be met by them. Coaching:leader act as a coach which maximises the efficiency of team members. Leader focuses on strengths and weaknesses of its team members. TASK 5 5.1Impact of consumerserviceon business success Covered in PPT 5.2 Benefits of consumer profiling to abusiness Covered in PPT CONCLUSION From the above it can be concluded that for operating a business many factors are de considered. From deciding which type of organisation one wants to set up understand its structure and factors influencing it. In a business the accounting play a vital role be tit financial or management accounting. The success and reputation of a business is related to services it provides to its consumers.It is company responsibility to improve the motivation of employees by giving proper wages, healthy working environment, incentives and bonuses for the extra work etc. It will results in better working performance which is good for the company. 6
REFERENCES Books and Journals Barbieri, P. and Cutuli, G., 2015. Employment protection legislation, labour market dualism, and inequality in Europe.European Sociological Review.32(4). pp.501-516. D’Innocenzo, L., Mathieu, J. E. and Kukenberger, M. R., 2016. A meta-analysis of different forms of shared leadership–team performance relations.Journal of Management.42(7). pp.1964-1991. DENIS,J.L.,Ferlie,E.andVanGestel,N.,2015.Understandinghybridityinpublic organizations.Public Administration.93(2). pp.273-289. Hughes, R. C. and Troy, M., 2017. Motivations of One Small Business Community to Implement Environmental Sustainability as a Business Practice.Journal of Environmental Sustainability.5(1). p.2. Jones, N .R., Tong, T. Y. and Monsivais, P., 2018. Meeting UK dietary recommendations is associated with higher estimated consumer food costs: an analysis using the National Diet andNutritionSurveyandconsumerexpendituredata,2008–2012.Publichealth nutrition.21(5). pp.948-956. Parekh, H. S., Thakore, D. G. and JalInternational Journal of Innovative Research in Computer and Communication Engineering.2(2). pp.2970-2978.iya, U. K., 2014. A survey on object detection and tracking methods. Reid, W. and Myddelton, D. R., 2017. Profit and loss account classification. InThe Meaning of Company Accounts.(pp. 15-15). Routledge. Online Motivationaltheories.2018.[Online].Availablethrough:<https://contactzilla.com/blog/5- psychological-theories-motivation-increase-productivity/> 7