Human Resources: Values and Contributions to Organisational Success

HR & Contribution to
Organisational Success

Contents
Contents...........................................................................................................................................2
Introduction......................................................................................................................................1
Main Body.......................................................................................................................................2
L01...................................................................................................................................................2
P1 Evaluate the importance of organisational design theory in the context of organisational
structure and fulfilling organisational strategy, using specific organisational examples............2
M1 Apply appropriate theories and concepts to critically evaluate the importance of
organisational design, using specific organisational examples...................................................4
L02...................................................................................................................................................4
P2 Analyse the different approaches and techniques used for attracting, maintaining,
developing and rewarding human resources to create a skilled and dedicated workforce..........4
M2 Use specific examples to critically analyse different approaches and techniques to
motivation, human capital and knowledge management.............................................................5
D1 Make appropriate recommendations supported by justification based on a synthesis of
knowledge and information to show how to improve the delivery of sustainable performance. 6
L03...................................................................................................................................................6
P3 Conduct research and use contemporary knowledge to support evidence for emerging HR
developments...............................................................................................................................6
M3 Evaluate how emerging HR developments will affect the role of the HR function in the
future............................................................................................................................................8
D2 Make valid judgements and conclusions supported by a synthesis of knowledge and
research information....................................................................................................................8
LO4..................................................................................................................................................9
Conclusion.....................................................................................................................................26
References......................................................................................................................................27
Books and Journal......................................................................................................................27

Introduction
Human Resource is the division of a business responsible for finding, screening, deploying,
recruiting and training the job applicants. It is the strategic approach to the effective and efficient
management of people around the organization such that they help the business gain a
competitive advantage. Tesco PLC a British multinational grocery and general merchandising
company established & founded by Mr. Jack Cohen in the year 1919 and headquartered in
Welwyn Garden City, Hertfordshire, England. It is the market leading company in the world
comprising it business operations in 16 countries around the globe with more than 7800 retail
stores. As general merchandise, Tesco has various products such as Tesco Banking, Tesco
Electronics, and Tesco Telecoms, to mention a few. Not only in the British market but also at the
global level Tesco offers a wide range/variety of products in different sectors and streams
including clothes, home-wares, school supplies, mobile phones, financial services and cotton fair
trade business worldwide. The report evaluates the function of Human Resource Management
which contributes an important role in assuring employee satisfaction, develop business
productivity and performance along with the managing the changes which affects the
organizational design.
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Main Body
L01
P1 Evaluate the importance of organisational design theory in the context of organisational
structure and fulfilling organisational strategy, using specific organisational examples.
Importance of Organizational Design to Deliver of Sustainable Performance
Tesco has a Hierarchical Structure as they possess large organization chain and departments
(Saiti, and Stefou). It is mainly a functional structure as it focuses on the different departments in
the business. Thousands of employees around the globe are employed in Tesco, it would be
impossible to for one person to control all of them.
Hierarchical Structure help Tesco catering all the different departments around the globe
(Kim). This structure also allows Tesco to fulfil their purpose of taking care of customers in their
own country level.
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There are several factors on which the organization design plays a crucial role to deliver
sustainable performance of the organization (Bag, S. and Pretorius), (Aubry and Lavoie). Some
of them are as follows:
Dealing with Contingencies
A contingency can be explained as an event that might occur without any expectation, and
the management should properly plan to meet such contingencies. One such contingency could
change the complete business environment of an organization.
For Example, the contingency raised in the past year between Tesco's warehouse workers and
drivers to hold a strike for increase in the pay raise of their respective wages. Tesco has seen off
the threat of a pre-Christmas strike by workers at nine distribution centres as it agreed to a new
pay deal with trade union Usdaw.
Competitive Advantage
In the modern age, every organisation wants to design its structure in such a way as to have
the maximum sustained competitive advantage. Competition allows a company to develop a
business strategy to out-perform competitors by producing better products and services.
For Example, Tesco's competitive advantage is its own price and promotion, development of
retail low prices, high quality and experienced customer services.
Diversity in Workforce:
Diversity in workforce on account of differences in race, gender, and the place or origin of
workers has an important impact on organization’s effectiveness. Change in the characteristics of
workers such as an influx of immigrant workers and retirement of current workforce require
effective planning in advance.
For example, Tesco has developed four networks to engage with people for any sort of
diversity at workplace, namely; 'Out at Tesco', 'Women in Business', 'Tesco Asian Network', and
'ABC Network'.
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