HR Procedures and Guidelines: A Comparative Study of Amazon and Morrisons

This report provides a critical study of HR's role in the creation of a cogent people management approach by evaluating the strategies of Amazon and Morrisons. It also includes a reflective self-assessment of one's own ability of people management and team working using Kolb's reflective model.

BMM5552 Individual Report
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Executive summary
An individual report and a commentary for self-evaluation make up this assessment. The
research presents a contrast between Amazon and Morrisons in terms of the HR procedures
and guidelines adopted by the two companies. The reflection involves a self-evaluation of
one's own interpersonal and collaborative skills utilising Kolb's reflective model.
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Table of Contents
Executive summary 2
1. By evaluating the strategies of two organisations, a critical study of HR's role in the
creation of a cogent people management approach is provided. 4
Introduction 4
Role of HR in people management 4
Leadership styles 7
Management structure 8
Organisational culture 8
Different people management strategies employed by the two organisations and their
effects 8
HR Policies, benefits, and reward system 9
Performance management in the two companies 10
Conclusion 10
2. Reflective self-assessment of own ability of people management and team working 12
Introduction 12
Assessment 12
Conclusion 13
References 14
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1. By evaluating the strategies of two organisations, a critical study of HR's role in the
creation of a cogent people management approach is provided.
Introduction
The following report basically involves the policies as well as procedures of the human
resource in various commercial businesses. Morrisons as well as Amazon will be the specific
organization that are utilised in this report. In addition to this Amazon is known to be the
multinational organization that is entirely based on the United States of America which which
majorly deals in e commerce and also in the technology as well. In the year 2021 the
respective organization anticipated the revenue of 382 Great Britain pound in billions (Abdi,
and Kembu, 2022). The organization is having more than 16,00,000 workers functioning for
the betterment of the business. Moreover to this the other organization Morris sense is known
to be the supermarket retail chain organization that is entirely based in the United Kingdom
and the organization is having the turnover of more than 17 billion Great Britain pound. The
respective organization is having more than 1,00,000 workers that are operating. The
organization Amazon's focus on serving more than 50 nation across the globe whereas the
Morrison is concentrated on the. United Kingdom and other parts of it.
Role of HR in people management
The role of the human resource in the management of people within the commercial business
is very vital as well as essential., The manager or leader of human resources obliged and
accountable for recruiting as well as hiring people, offering them suitable training as well as
making the policies for maintaining,, compensating, providing rewards to the workers as well
as retaining the employees in the business. Moreover today's the rules of the human resource
r obeyed appropriately in both the businesses Amazon and also in Morrison in which making
of policy, staffing strategies as well as identifying the requirements of the workers and also
providing them with suitable benefits and rewards to get the appropriate safety and protection
of the employees and various more (Bajwa, 2022). In addition to the hands manager or leader
of the human resource has one of the major obligation and role in managing and supervising
the working and functioning of the people in the organization and also making sure that they
are appropriately satisfied as well as they are well aware regarding the strategies of the
business. The role of human resource management of the people is described below in brief:
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Figure 1: The roles of HR in People Management
Source: (Developed by the author)
Staffing
the staffing is known to be the process that involves as well as attracting the people with
having specific experience, Several set of skills, and specific understanding as well as
knowledge. Hiring of the workers by the system of assessment as well as interview and
choosing the top candidates and also completing and finishing all the empty vacancies in the
business in order to enhance the level of effectiveness as well as efficiency in the business
and also provide support to the organization in order to increase the level of manpower in the
operations in order to achieve their long term goals and objectives. In relation to the
respective organization Amazon management focus on posting the advertisement of job on
several different sites and also takes the interview both telephonic and also on site interview
with the assistance of assessment test as well (Chhinzer, 2022).
Training and development
This basically provide support to the commercial business in achieving their long term
success and growth in the market area. At the time of recruiting as well as hiring the
candidates that are highly eligible makes the labour and employee more effective and
efficient. Continuous learning and also the appropriate training and development are known
to be the imperative for competency and effectiveness of the business. In relation to the
respective organization Amazon focus on offering training by peer to peer and they also
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focused on providing the project based training as well as several trainees and engineers in
order to provide support to them in evaluating and understanding the application of several
set of skills that are required in specific project..
Relationship maintenance
In order to return the workers for long period of time in the business and enhance their level
of productivity as well as performance the manager leader of the human resource required to
maintain the appropriate bond among the management with their employees as the medium
of interaction among them need to be appropriate. In relation to the respective business
Amazon is known to be the organization that has separate global employees relation
department veg provide support for appropriate as well as direct linkage among the
management with their employees (Christiansen, and Bacouel-Jentjens, 2022). Moreover to
this the manager of the human resource of the business focus on fostering and adopting a
specific culture on open interaction which supports the work it to talk about their issues as
well as concern and also impact regarding these things directly to the management. Also the
respective organization utilizes several different methods in order to enhance the relationship
among the employees effective as well as efficient for the long period of time.
Company culture
This is basically the application of the human resource manager of the business in order to
manage and maintain the specific culture in the organization. In accordance to this the
appropriate culture of the organization and support from the manager or leader of human
resource lead to enhancing the level of motivation and encouragement among the worker and
also enhance their loyalty if it is compared to lack of support that minimises the encouraging
level and loyalty of the employees in order to function for the business. In context to the work
culture of Amazon management thrives on productivity as well as innovation and this is also
adopted by the business as the team best culture in which they make small groups with
specialized set of skills and competencies in order to function in the approach of customer
centric. In addition to this the culture of the organization of medicine is basically similar as of
the Amazon as the organization is also focus towards consumer and also team based (Firth,
and Rahimi, 2022).
Employee benefits
This is basically the duty of the human resource manager in order to maintain and provide
appropriate compensation and benefits to the worker and also provide them with incentives
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that provides the business and age over their competitors in the market area related to the
jobs. In addition to this commercial business that offer more advantages and benefits to their
labours which is also beneficial for the employees as well and it assist the organization in
attracting more appropriate talents. In case of the, Morrison management focused on
providing bonuses, insurance hi health and life, pension as well as keyur policies for the
employees and if it is compared to the Amazon management focus on providing the workers
are leaving batters more than the minimum average of the federal wage. Workers also Are
provided with the care as well as financial advantages in the business (Ghatak, 2022).
Employee safety
The department of human resource requires to monitor the fact of safety as well as protection
of their employees in the organization. The goodwill of the organization basically rely on the
environment of the business and also security in the premises of the workplace. In relation to
the HR of the Amazon that provides top priority to the protection and safety of their
employees through providing them with safety training and also executive sufficient security
and healthy measure in the business. Human resource managers of the Morrisons focus on
training their workers in order to provide safe and protected practices and activities in the
organization and also function towards detecting the strategic dangers to minimise the risk of
the workers.
Policy development and legal compliance
The human resource of the Morrison as well as of the respective organization Amazon focus
on imposing several different regulations and policies that involves specific guidelines for
maintaining the employees and regulating the attitude of the people in the business. The
imposed policies of the human resource not required to be followed by the workers,
supervisors as well as leaders. The policies of the human resource focus on in passing every
of the areas that involves training and development, recruitment, salaries as well as leaves
and also evaluation of the employees performance and productivity level. In context to the
business Amazon the salaried employees in the organization receive few weeks time for their
holidays as well as vacations in the initial years and after that they get 3 week of the leave
from the employment (Kanna, and Jenifer, 2022)Apart from this in relation to the Morrison
management offers 30 days as least to their workers in a year that also involves the public
holidays as well.
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Leadership styles
Leadership style means to the attributes of the managers or leaders at the time of encouraging
the employees better working in the organization. In addition to this to the leadership style
which is followed by the respective organization Amazon is transformation a leadership style
that basically makes the enhance level of expectations of the business that are required to
meet by the employees. The approaches of leadership of the Amazon are linked to the model
of contingency in which the effectiveness and efficiency of the manager is on the foundation
of capabilities to choose the appropriate type of approach in several different situation and
requirements.
Management structure
Amazon utilizes the vertical global hierarchies with having few CEOs and few senior
vice president on their executive board in which they are also have several managers and
directors and lower level workers but the respective organization Morrisons utilise hai lyrical
structure that makes more complexities in the interaction among several different levels of
the management which creates it more rigid to the specific extent (Karacsony, 2022). Apart
from that respective organization manager Amazon focus on fostering the appropriate and
open in traction which basically fills the space in the hierarchy and assist in the process of
decision making.
Organisational culture
In accordance to the model of organization culture of Charles handy. There are majorly few
types of the culture that are person, power task as well as role culture. In these type of the
culture workers basically feel high level of motivation which leads to the enhancement in
their productivity and performance in order to achieve that ask in an effective as well as
efficient way. Department of human resource of the respective organization Amazon focus on
following the diversity in the management. And in relation to the Morrisons management
fosters the person as well as task culture in there management.
Different people management strategies employed by the two organisations and their
effects
The approaches of the people rangement are known to be the concept of theory which
basically underpinned attitude as well as behaviour and also the conduct of the management
of the organization. In context to the organization Amazon management of human resource
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utilizes scientific model of management which was introduced by the Fredrik trailer. Hence
the respective organization focus on striving to simplify the work and obligation for the
employees so that they can enhance their level of productivity and performance which can
lead to the achievement of long term goals of the business in an effective as well as efficient
way (Kotamena, and et.al., 2022). Apart from this management of the Morrison utilizes the
theory of human relation as this is the approach of management for the employees that are
working in the organization. This model and theory was basically introduced by the Elton
Mayo management of the productivity and performance as well as betterment of the loyalty
of the workers in the business (Sensharma, and et.al., 2022).
HR Policies, benefits, and reward system
The policies that are developed by the business and human resource management focus to
make and create appropriate environment of the working for the employees in which workers
can function with enhanced level of engagement and motivation. Management also make sure
that workers are functioning in protective as well as safe environment of the work place. The
ideas as well as policies of the human resource and the few theoretical underpinnings are
basically mentioned below in briefly:
Figure 2: HR Policies
Source: (Developed by the author)
Leave and vacation
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Leaves are offered by the business in order to offer the workers in accordance to implement
their commitments that are personal (Kunte, Bhattacharya, and Sharma, 2022). The human
resource manager of the business focus on making the policies of the leaves of the workers
buy majorly considering the personal situations as well as medical emergencies and also the
vacations of the employees as a advantage of functioning with the business. The human
resource department of the respective organization Amazon focus on permitting the full time
paid leaves of 3 or 4 weeks to there employees for vacation while for the army employees d
receive 8290 hours of location in few of the years that they are functioning. In context to the
organization Morris and management offers one month leave to their workers in an whole
year.
Financial benefits
Amazon focus on paying the veg in an early wise which makes it more attractive organization
to function. If it is compared to the Morrisons Morrison is providing the monthly salary to
their employees (More, and Shukla, 2022 ). The policies of the human resource focusing in
providing the medical care to their workers as well as several health insurance to the
workforce of the Amazon. In addition to this workers are also provided with several coupons
of discount by their membership programs. Whereas Morrisons has also the healthcare cash
plant that offers the employees with several texts free consistence healthcare benefits.
Rewards
The HR of of the respective business Amazon has introduced the program of employee
recognition which appreciate and rewards the workers with highly contribution and offers
them with the rewards in a monetary terms by incentives and bonuses. If it is compared to the
Morrison management also focuses to provide bonuses to their workers that are highly
efficient and effective in their functioning and who also contribute in the achievement of long
term goals and objectives of the business. Both the organization utilizes the rewards for the
performance based that are linked to the theory of expectancy that leads to motivating the
workers in order to function more harder in accordance to accomplished rewards and
bonuses.
Performance management in the two companies
Management of HR Of both the organization Amazon and Morrison utilise is the methods of
objectives for the management of performance in order to review as well as a appraisal the
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way opposition or individual as function if it is compared to the specific standard that are
imposed by the business (Sanders, and et.al., 2022).
Conclusion
From the above report it has been concluded that there are some of the dissimilarities as well
as similarities among the Morrison and Amazon in relation to the policies and procedures of
human resource. At the time of accountabilities and operations human resource have the
similar operation in every of the business. However the approaches tools as well as strategies
that are implemented by the department of human resource in both the organizations are
different and it depends on the situation. In addition to this Amazon is known to be more
objective oriented whereas the Morrison is more of the people or oriented but they both are
majorly customers centric businesses..
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2. Reflective self-assessment of own ability of people management and team working
Introduction
A self-reflective evaluation of my management skills and teamwork is included in this
section of the study. To manage others and work constructively with others, one needs solid
Business and labor - intensive. Kolb's reflective cycle framework is used in this assessment to
present my perception of the subject matter covered in this subject as well as an analysis of
my own personal skills.
Assessment
Experiential learning, thinking critically, making inferences, and experiential learning are the
four stages of Kolb's reflective cycle. By using this paradigm in self-evaluation, I can gain
insight into the strengths and weakneses of my skills.
Concrete experience
In the aforementioned module, I compared the HR practises used by two distinct
organisations. It has been investigated how HR can play a part in creating people
management procedures and methods. I now have a better grasp of the duties that HR must
perform and the responsibilities that come with being an Outstanding employee.
Reflective observation
I have discovered that I can interact well with others, which enables me to easily establish
rapport, after reflecting on my abilities during my team-leading activities. It enables me to
express my thoughts and feelings in a reciprocal manner with team members and fully
explain a problem or concept to others. Additionally, I am very structured, so enables me to
plan resources and coordinate my time effectively while working on a task
Abstract conceptualisation
I have discovered that I can interact effectively with others, which enables me to easily
establish rapport, after reflecting on my abilities during my team-leading activities. It enables
me to express my thoughts and feelings in a reciprocal manner with teammates and fully
explain a problem or concept to others.
Active experimentation
I can do the things to improve my conciliation and judgement abilities:-
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Specific Measurable Attainable Realistic Timeboun
d
Conflict
management
● Peers ● Using
active
listening
● Representative
open intellect
6 months
Decision
making
● Classmate
s as well
as peers
● Instructors
● Applying
logical
method
● Sweeping
statement
● Planned
development
● Judgement of
selections
3 calendar
months
Conclusion
In conclusion, the identity has shown that I have great organisational, time effectively, and
interaction skills, as well as critical HR and leadership qualities. On the other side, my
decision-making and conflict-resolution skills are lacking. I've created a SMART goal plan to
strengthen my people management skills.
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