Professional Skills, Behavior and Knowledge for HR Professionals

Verified

Added on  2023/06/13

|15
|4569
|74
AI Summary
This report discusses the professional skills, behavior and knowledge required by HR professionals, difference between organizational and individual learning, training and development, and the significance of implementing continuous professional development for driving sustainable business performance. It also includes a personal skill audit and development plan, and analyzes the High Performance Work (HPW) and its contribution to employee engagement and competitive advantages within specific organizational situations.

Contribute Materials

Your contribution can guide someone’s learning journey. Share your documents today.
Document Page
Developing individuals,
teams and organizations

Secure Best Marks with AI Grader

Need help grading? Try our AI Grader for instant feedback on your assignments.
Document Page
Contents
Introduction.............................................................................................................................................3
P1 Determine the appropriate professional skills, behavior and knowledge that are required by the HR
professionals............................................................................................................................................3
P2 Analyze a completed personal skills audit to identify the appropriate skills, knowledge and
behaviors.................................................................................................................................................4
M1 Provide a detailed professional skill audit that demonstrate an evidence of the personal reflection
and evaluation..........................................................................................................................................6
D1 Produce a detailed and coherent professional development plan that accurately set out the learning
goals and training regarding to learning cycle to accomplish a sustainable business performance
objectives.................................................................................................................................................7
P3 Difference between the organizational and individual learning, training and development................7
P4 Analyze need for the continuous learning and the professional development for driving a sustainable
business performance..............................................................................................................................9
M2 Apply the learning cycle theories for analyzing significance of implementing the continuous
professional development......................................................................................................................10
P5 Demonstrate an understanding that how HPW contributes to the employee engagement and
competitive advantages within specific organizational situation...........................................................11
M3 Analyze benefits of applying the HPW with a justification to a particular organizational situation 12
P6 critically evaluate the different approaches to the performance management and demonstrate with
examples that how they can support the high performance culture and commitment............................12
M4 Evaluate different approaches and make the judgment on how an effective they can be to support
the high performance commitment and culture......................................................................................13
D2 Provide a valid synthesis of the knowledge and information resulting in an appropriate judgment on
how the HPW and mechanisms used to support the HPW lead to an improved employee involvement,
commitment and competitive advantages..............................................................................................14
Conclusion.............................................................................................................................................14
Document Page
Introduction
Developing the team members is a vital job of the company’s managers whether they are
experienced and new. It is very essential because managers are responsible to carry out the entire
organizational task so that they can achieve the organizational goals. Therefore, it is necessary
for all the organization to have trained, qualified and skilled employees that help the organization
in growing and attain their desired outcomes (Agarwal and Bharti, 2022). Organization chosen
in this report is Sainsbury which is a big chain of supermarket within UK. It was founded by
John James in 1869. This report will include the professional and appropriate skills, behavior,
and knowledge that are required for HR professionals, difference between individual and
between development and training, importance of the HPW contribution to workers and different
approaches to the performance management.
P1 Determine the appropriate professional skills, behavior and knowledge that are
required by the HR professionals
Human resource managers play an important role to determine employee’s needs and
demands and also find out various issues or problems that are going on in an organization. They
help the companies to find out effective ways to overcome the difficulties or problems as well. In
relation to Sainsbury, its HR manager also play essential tile in the recruitment by hiring most
effective people for the organizations (Bedford. and et. al., 2022.)
It is very important that manager of an organization should be experienced and skilled so that
person can manage the complicated situation effectively. Some of the common knowledge,
behavior and skills that are needed by the GR manager are mentioned below:
Skills of HR
Organizing people- It refers to a power in which employer are able to understand the
employee’s actual talent of the workers so that they can utilize it to improve employee’s
performance. Manager of the Sainsbury should know that how to manage or handle
different type of the situations which arise inside their company.
Skill full team- Main cause of the HR is to design a highly talented and skilled in
Sainsbury in order to complete the given task timely. They hire a skilled workforce for
their outsource stores so that the customer are managed on a well proper manner.
Document Page
Knowledge of HR
Communication- the HR manager must be excellent communicator as it makes them
enable to communicate well with their employees. By this manager of Sainsbury can
discuss and share their plan or ideas effectively (Collin and Kendrick-Dunn, 2022).
Law and government- It is very important form of the knowledge that company’s HR is
required to possess in order to help the organization and employees in all kind of the legal
matters. It also helps them to implement rule and regulation properly inside the
organization.
Behavior of HR
Accountability- This behavior makes enable the HR manager to take responsibility of
minimizing the company’s issues and also improve the entire workforce usage as well.
Adaptability- This behavior of the HR manager help them to assemble and apply
information and addressing the multiple request that are rising within changing
environment by applying the critical intelligent.
P2 Analyze a completed personal skills audit to identify the appropriate skills, knowledge
and behaviors
The personal skill audit is defined as a process of the analyzing, measuring and reporting
of abilities which are present in a team or an individual. Personal skill audit help the manager to
indentify employee’s strength and weakness which are utilized to improve their productivity
(Davis and et. al., 2022). Sainsbury is a big company so its manager should be efficient to handle
their practices properly. My personal skill audit is mentioned below:
Skills 1 2 3 4 5
Communications skill *
Technical skill *
Confidence level *
Decision making *
Time management *

Secure Best Marks with AI Grader

Need help grading? Try our AI Grader for instant feedback on your assignments.
Document Page
Personal SWOT analysis
Strength Weakness
I am very good in problem solving
ability as I am able to solve any issue
appropriately within the organization.
Have also a strong confidence level that
makes me more efficient to interact
with others.
I am not efficient to make good
decision that impacts directly my job
role.
I am also not a multi tasker as I am no
efficient to complete my task timely.
Opportunities Threats
By taking training for the software I
can enhance my knowledge for my job
role.
By attending seminars and internship
program I can get an experience which
may be very useful for my career.
As the technology is changing very
rapidly, it is big threat for me that
create hurdles for me.
Another threats for me is the time
management as it is very essential skill
to be HR manager.
This SWOT analysis is crucial for me as t help me to handle my career as an HR manager. In this
SWOT analysis, there are various factors on which my career is depending. On the basis of this
analysis, I become able to prepare a personal development plan for me which is mentioned
below:
Personal development plan
Development aim Actual proficiency Improvement
opportunities
Time period
Time management Sometime I get late in
competing my
For this, I will start
practicing to manage the
5 – 6 month
Document Page
assignments on time
so I need to improve
this skill.
small task within a time
period.
Decision making skill My thus skill is very
weak and it also
impact the company.
Therefore I need to
bring some
improvement in my
decision making skill.
To improve this skill, I
need to take advice or
guidance from
experienced people and
also need to bring a self
confidence as well.
3 – 4 month
Information skill I am not able to finish
my work regarding IT
timely as I am very
weak in information
technology skill.
In order to improve this
skill, I need to get a
professional training.
7 – 8 month
M1 Provide a detailed professional skill audit that demonstrate an evidence of the
personal reflection and evaluation
As per the respective ability or art or skill audit, I have better communication skills that
mean that I am able to speak with employees in good communication skills so that they can
understand in better way or in efficient manner. I also increase my team leadership quality and it
is ascertained that in the eyes of other my team leadership quality is highly motivated but I have
realised that I should increase this quality or working on it. But also with this strength and skills
there is always having weakness. I have to many weakness in which I have to work like decision
making skills as I have to work on my decision making that I often or end up in taking the wrong
decision for myself as well as for organisation.
D1 Produce a detailed and coherent professional development plan that accurately set out
the learning goals and training regarding to learning cycle to accomplish a sustainable
business performance objectives.
Development plan of Sainsbury to accomplish the sustainable business performance is
discussed below:
Document Page
Firstly it needs to define the objective and aims of respective industry.
After this, they need to put activities and task of high priority.
Next is to put a deadline for specific task that require to be completed.
Company need to identify their strength and after this they need to enhance their
technical skill.
After this they need to receive feedbacks for the senior executives.
Hereafter, they should enhance qualities and skills for the promotion and opportunities.
Examine solutions of different challenges (Narayanan and Ishfaq, 2022).
P3 Difference between the organizational and individual learning, training and
development
About chosen organization
Sainsbury PLC is consisting of the Sainsbury a chain of around 502 supermarket or
convince stores and the Sainsbury’s bank. It is UK’s longest standing food retailing chain and it
has opened their first store during 1869. It offers a wide variety of the brands available in market
and it mainly focus on the convenient shopping and great value food.
Organizational vs. individual learning
Within an organization, operation of business is different from the other and various
issues or problems are also need to focus widely (Ferreira and et. al., 2022). The organizational
and individual learning are different from each other. There differences are mentioned below:
Organizational learning Individual learning
In this, everything within organization learning
is based on the organizational goals.
In this, an individual or person can develop his
personal thoughts and knowledge.
It is mainly concern towards the
accomplishment of organizational goals.
Learning of individual is mainly focused with
the development of individual skills.

Paraphrase This Document

Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
Document Page
In this learning, the entire staff of organization
learns new skills for the betterment of an
organization.
In this, when employee learn new thing in
organization then it is normally termed as an
individual earning.
In individual learning, any person can choose
an area in which they want to focus (Herman
and et. al., 2022).
In organizational learning, company select
program and accordingly an employee has to
work or perform.
Training and development
Through the training and development, a person can become able to get success in
position. In an organization, to a business, management give different training to their employees
due to which employee get success in the field of their respective area. The training is very
different from development, difference between training and development is mentioned below:
Training Development
The training is a short time process as it did not
take long time.
The process of development is a long time
process.
The objective or goals of training are very
specific.
Objective and goals of the development is a
border concept.
Training is also known as a job oriented
process (Jotabá and et. al., 2022).
Development is also known as a career
oriented process.
Through training, new thing and learning can
be possible.
It mainly focus on finding new for
development of the organization
P4 Analyze need for the continuous learning and the professional development for
driving a sustainable business performance
In every business organization, every firm wants that their workers should be trained and
possesses the professional approaches to perform their activities in company. Thus, the HR
manages of Sainsbury also want that their workforce shod get involved in some continuous
learning in order to get developed professionally.
Document Page
When an individual develop their qualities and skills to reach at their particular status in their
respective company, then it is termed as a continuous professional development (Marzouki and
et. al., 2022). Through CPD, workers will become able to make their important contribution to
business organization. Benefits of the continuous professional development are mentioned
below:
Through CPD, company’s workforce gets skills that help them to improve their
performance and business also get developed as well.
It is very effective as it improve the skilled of an individual and through this, organization
also get grow eventually.
The continuous professional development, help the employees to get more confidence
and work freely as they clearly understand that their management value them and help
them in every possible manner.
New skilled employees are helpful for the companies as they can be utilized by them to
make new plans or strategies for the business that can aid them in the development.
M2 Apply the learning cycle theories for analyzing significance of implementing the
continuous professional development
Concrete experience - It means the student or learner can know a new thing, and through
this an experience or knowledgeable a student get on this position. This knowledge can
be increased by observing other people (McGloin and et. al., 2022).
Reflective observation- It means through this process the reflective observation or new
experience is discussed by the employee it the organisation and by this the problem can
be identified and it can resolved. It cannot identify on system but it should understand
properly.
Abstract conceptualization - This method helps to know or identify the new ideas, and
through this the learner or employee can apply new ideas in the company which help
them in their work and company can achieve goal easily.
Document Page
Active Experimentation- By this process, the implementation can be done in the
organisation and what is learned can be identifying through this way. This is the method
by which implementation of work is done in the organisation or in the field of work.
P5 Demonstrate an understanding that how HPW contributes to the employee engagement and
competitive advantages within specific organizational situation.
The high performance working is a strategy which is followed by the organization in
order to achieve their goals by engaging the workers. Employees also aid each other by sharing
leadership, communication and goals. Sainsbury is one of the biggest retailing firm in UK. This
company is also known as for its high quality product it offers. The employee’s involvement
refers to the sense of the belongingness that the workers feel towards their company and
organizational goals. In organization, the employees’ engagement is an action towards the
consumer’s involvement in company. It is analyzed that Sainsbury is working with its values if
the high performance working. Sainsbury is using HPW method in order to create their larger
market share.
An organization with the high performance working is different from the organization with
traditional working as they mainly emphasize on the technical benefits and also motivate the
employees in order to increase their productivity. High performance working organization leads
to superior values and the services to customers. it help both the employees and employer by
accomplishing the a sustainability in business environment (Pylväs and Nokelainen, 2022).
There are various advantages that arise out of the HPW. These benefits are mentioned below:
It creates a between work life balance within Sainsbury due to which employee become
able to prioritize their work by creating an efficient work life balance.
Employee engagement brings a positive and better attitude in the staff members within
Sainsbury. That psoitev attitude of employees makes enable them with their potential
efficiency that help the respective organization to attain their goal.
It creates an environment of respect and trust at workplace. In context to Sainsbury this
situation create a relationship of trust and respectful among management and employees.

Secure Best Marks with AI Grader

Need help grading? Try our AI Grader for instant feedback on your assignments.
Document Page
Employee engagment also creates a positive employee relationship that care en
environment of free of flow of communication. It help Sainsbury to find out their
employee’s requirement or issues and then resolve them.
A high performance working leads to better growth and success of Sainsbury that automatically
leads to a better profitability and increased income of the company. High performance working
also leads a smooth working of the organization. In relation to Sainsbury, HPW make enable the
respective company to reach at the height of success.
M3 Analyze benefits of applying the HPW with a justification to a particular
organizational situation
A business can lead to capturing large market share with the application of a high
performance working. There are several benefits of an organization that aid the Sainsbury in
expanding their outer market share. Some of these advantages also help the firm Sainsbury to
increase their market share (Satpathy, Jena and Sahoo, 2022). High performance working assists
the respective company to run their business activities smoothly. Additionally, employees of firm
also have a positive mindset and attitude towards their work. The firm has observed the increased
creativity of their workers towards the work. Implementation of the high performance working
has led Sainsbury towards attainment of more customers’ attention in the market. Organization
has been able to grow and develop their market share in outer market area. High performance
working lead to a better development of the knowledge and information amongst the workers of
an organization. A string association with internal and external setting if respective
company has been observed after the implementation of a high performance of working.
P6 critically evaluate the different approaches to the performance management and
demonstrate with examples that how they can support the high performance culture and
commitment
The performance management is that strategy in which a manger and workers keep the
organizational performance on the ongoing basis. The performance management can also be
followed by using various approaches within organization. In relation to Sainsbury, there are
some approach that supports the high performance commitment and culture. Some of these
approaches are mentioned below:
Document Page
Shared goals- In Sainsbury, common objective of company are communicated to the
staff and management so that their desired goals can be accomplished quickly. It will
enhance morale among the employees (Tavoletti and et. al., 2022).
Recognize contribution- In organization, if there is environment to recognize the
employee’s contribution, they will continue their effective efforts for a long time period.
It creates an environment of acknowledgement of staff’s efforts so that it helps them to
keep their level of the engagement higher.
Collaborative working- It refers to the partnership working in which two or more
business organization help each other in order to accomplish their objectives. Sainsbury
perform the collaborative working on permanent arrangement. Often its team maintain
the independence by they work jointly.
Positive support- In Sainsbury, employee’s performance is reviewed based on time and
any type of discrepancies are also eroded by the implementation of proper actions. Its
mange actively evaluates the employee’s activities and supports them in any critical
situation.
Decision making- If management involve the employee in decision making process, then
it motivate the workers to work for the company routinely and they will also try to obey
the company’s decision. Thus, workers, who are performing well, should be provided
with enough control and authority so that they become able to implement their action
effectively.
M4 Evaluate different approaches and make the judgment on how an effective they can
be to support the high performance commitment and culture.
There are various methods and approaches that can help a business to run the functions of
their project in a better and smooth way which is mentioned below:
Attribute approach- It mainly focuses on the features, characteristic and skill of a
company to help their business to get success and growth (Teichgraeber and Brandt,
2022).
Comparative approaches- It help the company’s manger in evaluating the
organizational performance by comparing it with other projects.
Document Page
Result approach- This method of the project management increase capabilities of the
employees of an organization for understating. It also helps them to attain a greater
outcome.
Quality approach- It help the company to solve the problems and issues in their
projects. This approach assists in a proper maintaining and managing of business
projects.
D2 Provide a valid synthesis of the knowledge and information resulting in an
appropriate judgment on how the HPW and mechanisms used to support the HPW lead to
an improved employee involvement, commitment and competitive advantages
High performance working assists the business organization to capture a bigger market
share in their outer market area. By this, companies become able to attain the customer’s
attention. It also helps the business to achieve growth and success. It provides better capabilities
to the organizational staff that facilitate competitive advantages (Thakkar and Paliwal, 2022).
HPW help in developing the greater customer market in outer market of a business. It makes
enable the workforce to work in a free manner. By this, employees work actively with greater
efficiency. In this, workers work with a proactive mindset in order to develop more skills.
Conclusion
Form the above report it is concluded that HRM play an important role in the
organization as they help the firm in getting right talent so that the organizational goals can be
accomplished effectively. They also aid the company’s management in making effective teams
of the employees through increasing their skill and knowledge. Knowledge and skill of
employees is very important to important to implement a high performance working within
organization. There are different management approaches in an organization in which
employee’s skill can be measured by employer in order to improve these skills more. It is very
important for organization to involve in the continuous learning and development programs as it
help the employees to develop themselves with new changes that are taking place within
business environment. Therefore, it is suggested to every business enterprise that they make it
facilitate to provide a continuous learning so that their employees become able to perform
efficiently.

Paraphrase This Document

Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
Document Page
Reference
Agarwal, D. and Bharti, P.S., 2022. Comparison of Nature-Inspired Approaches for Path
Planning Problem of Mobile Robots in MATLAB. In Advances in Mechanical and
Materials Technology (pp. 141-149). Springer, Singapore.
Bedford, D. and et. al., 2022. Knowledge Capital and Knowledge Mobilization.
In Communicating Knowledge. Emerald Publishing Limited.
Collins, K.H. and Kendrick-Dunn, T.B., 2022, March. Fostering Cultural Capital and Creativity
for Recruitment and Retention. In Identifying and Serving Diverse Gifted Learners:
Meeting the Needs of Special Populations in Gifted Education. Routledge.
Davis, A.S. and et. al., 2022. Team Belonging: Integrating Teamwork and Diversity Training
Through Emotions. Small Group Research, 53(1), pp.88-127.
Ferreira, J.J. and et. al., 2022. Knowledge worker mobility and knowledge management in
MNEs: A bibliometric analysis and research agenda. Journal of Business Research, 142,
pp.464-475.
Herman, D.C. and et. al., 2022. Effect of strength training on jump-landing biomechanics in
adolescent females. Sports Health, 14(1), pp.69-76.
Jotabá, M.N. and et. al., 2022. Innovation and human resource management: a systematic
literature review. European Journal of Innovation Management.
Marzouki, H. and et. al., 2022. Effects of different sprint training programs with ball on
explosive, high-intensity and endurance-intensive performances in male young soccer
players. International Journal of Sports Science & Coaching, p.17479541211072225.
McGloin, R. and et. al., 2022. Required to work from home: examining transitions to digital
communication channels during the COVID-19 pandemic. Communication Research
Reports, pp.1-12.
Narayanan, A. and Ishfaq, R., 2022. Impact of metric-alignment on supply chain performance: a
behavioral study. The International Journal of Logistics Management.
Pylväs, L., Li, J. and Nokelainen, P., 2022. Professional growth and workplace learning.
In Research Approaches on Workplace Learning (pp. 137-155). Springer, Cham.
Satpathy, A., Jena, L.K. and Sahoo, K., 2022. Towards an Empathetic HRM in Industrial
Relations: Need of the Hour in Disruptive Times. In Managing Disruptions in
Business (pp. 351-363). Palgrave Macmillan, Cham.
Tavoletti, E. and et. al., 2022. Nationality biases in peer evaluations: The country-of-origin effect
in global virtual teams. International Business Review, p.101969.
Document Page
Teichgraeber, H. and Brandt, A.R., 2022. Time-series aggregation for the optimization of energy
systems: Goals, challenges, approaches, and opportunities. Renewable and Sustainable
Energy Reviews, 157, p.111984.
Thakkar, N. and Paliwal, P., 2022. A State-of-the-Art Review on Multi-criteria Decision Making
Approaches for Micro-grid Planning. In Proceedings of the International Conference on
Computational Intelligence and Sustainable Technologies (pp. 313-323). Springer,
Singapore.
Ware, A., Ware, V.A. and Kelly, L.M., 2022. Strengthening everyday peace formation after
ethnic cleansing: operationalising a framework in Myanmar’s Rohingya conflict. Third
World Quarterly, pp.1-20.
1 out of 15
circle_padding
hide_on_mobile
zoom_out_icon
[object Object]

Your All-in-One AI-Powered Toolkit for Academic Success.

Available 24*7 on WhatsApp / Email

[object Object]