Employee Engagement and Personal Development in Hilton Hotel

HR PROJECT

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
Task 1...............................................................................................................................................4
Overview on organization............................................................................................................4
Current issue................................................................................................................................4
Task 2...............................................................................................................................................5
Personal development practice....................................................................................................5
Task 3...............................................................................................................................................7
Corporate Ethic Strategy and it’s sustainability for lifelong employment..................................7
Task 4...............................................................................................................................................8
Conclusion...................................................................................................................................8
REFERENCES..............................................................................................................................10

INTRODUCTION
Personal development can be defined as the process wherein includes activities that
enhance awareness and determine, develops skills and personality as well as improves quality of
living standard. In other word, those activities that influence person’s talent, qualities,
employability, potential, consciousness and develops wealth of individuals. It is a lifelong
process that supports individuals to gain aims and objectives which they have saw in dreams and
leads personal empowerment. To understand role of personal development has an example
Hilton Hotel. It runs it’s business in hospitality sector and offers it’s services worldwide. This
report will discuss about employee engagement and it’s significance in the Hilton Hotel.
Task 1
Overview on organization
Hilton Inc. is an American multinational hospitality industry that posses’ broad portfolio
of hotels and resorts. UK is one of the main countries among others whereas Hilton has
established good brand image in the hospitality sector due to it’s franchise. The mission
statement of the Hilton Hotel is to develop heartfelt experience for the service users or guests,
valuable opportunities for the team members and a profitable impact on their communities
(Akkanen, 2017). Organization runs it’s business in multiple countries across the world through
it’s franchises. More than 169,000 employees offer their services in the Hilton hotel to the
customer across the world. The main objective of the company is to build highly trustable brand
positioning in the sector so that it improves customers base. It has emerged top 18 brands around
the market segments that have established strong brand image in multiple countries.
Management of the Hilton Hotel is quite active that can see through Hilton Hotel’s brand
positioning. It posses’ different type of products and services at flexible costs that supports to
attract each type of customers to buy it’s hospitality services. Human resource managers have
created different marketing strategies that supported to capture large market share in it’s
hospitality industry.
Current issue
Hilton runs it’s business international level but currently it faces various issues within
organization that directly impact on it’s output negatively. The major issue is scarcity of talented