Contemporary Issues in HR Service Delivery (Apple Inc.)

CONTEMPORARY ISSUES IN HR SERVICE DELIVERY (APPLE INC.)
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29th May 2018

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Executive Summary
Apple Inc. is a technology-based multinational organization that has played a big advancement
and development of technology in the world. Its designs and manufactures consumer electronics
and software products that are vastly known internationally due to increase in globalization. A
description of the organizational structure of Apple Inc. will be identified and analyzed. the
paper will discuss the human service delivery which is composed of two categories the
traditional and Ulrich’s HR model which has been further discussed while looking at the
perspective of Apple Inc. Moreover, the success of Apple Inc has been attributed to a secret HR
strategy that has been focused on increasing employee creativity and innovation which will
further be analyzed .HR service delivery will also be discussed and further analyzing the various
factors that shape up its functionalities at Apple Inc. Finally, a recommendation of the HR roles
at Apple Ince will be given while recommendation a suitable HR structure for the HR
department

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Table of Contents
CONTEMPORARY ISSUES IN HR SERVICE DELIVERY (APPLE INC.)...............................4
Introduction to Apple Inc.................................................................................................................5
Apple’s organizational Structure.................................................................................................6
HR service delivery.....................................................................................................................8
Traditional Human resource structure...........................................................................................10
David Ulrich’s 3-legged model.................................................................................................11
Human resource service delivery(Apple)..................................................................................12
Factors that shape up HR service delivery................................................................................13
a. Size.....................................................................................................................................13
b. Industry...............................................................................................................................13
c. Structure..............................................................................................................................13
d. Culture................................................................................................................................13
Recommendation of the HR Role and Structure of the HRD....................................................14
Structure recommendation.........................................................................................................14
Roles of the HR.........................................................................................................................15
Conclusion.....................................................................................................................................15
Reference.......................................................................................................................................17

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List of figures
1. Figure 1: Apple Inc. organizational Structure...................................................7
2. Figure 2: traditional HR service delivery model................................................9
3. Figure 3: David Ulrich’s 3-legged model.........................................................11
4. Figure 4: Recommended HRD structure at Apple..............................................14