Skills Development and Career Action Plan for HR Managers

This report discusses the importance of skills development for HR managers and provides a career action plan. It covers topics such as problem-solving, project management, teamwork, and communication skills. The report also includes a job description, CV, and LinkedIn profile for an HR manager.

BM562 Consultancy in
Practice
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Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
TASK 1............................................................................................................................................3
Which skills have you developed and/or enhanced as a result of the project?.......................3
What do you know now that you didn’t know at the start of the process?.............................4
To what extent has your level of confidence improved?........................................................4
How could you use your learning in your future career?.......................................................4
TASK 2............................................................................................................................................5
Action plan.............................................................................................................................5
TASK 3............................................................................................................................................7
CV...........................................................................................................................................9
TASK 4..........................................................................................................................................10
LinkedIn profile....................................................................................................................10
CONCLUSION..............................................................................................................................10
REFERENCES:.............................................................................................................................11
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INTRODUCTION
There are many problems found in the organisation as the business environment is
complex and dynamic in nature. Due to this, it creates problems for employees as well as
management of an organisation. It is crucial for the organisation that they should solve the
problems in an effective way (Plant, Barac and Sarens, 2019). For that purpose, it is necessary to
develop some important skills. In order to solve the clients' problem, it is crucial to create and
develop skills. There will be a discussion of skill gaps which identified in the process of learning.
This report will also evaluate learning as well as career action plan.
MAIN BODY
TASK 1
Which skills have you developed and/or enhanced as a result of the project?
There is a project of college in which I participated as a HR manager in order to solve the
business problem. I found that every day the employees' retention turnover is increasing. This is
the reason that I conducted a meeting in which all employees are invited for finding the root
cause of problems (Punjani, 2019). In that meeting, I got to know that communication skills
plays a very important role in order to resolve the employee's problems. During solving the
employees' problems I analysed that there is a requirement of more engagement with employees
so that they will feel important and encouraged towards organisational goals and objectives. As a
result of this project, I analysed that there is a huge transformation in me in respect of skills
development. Due the engagement sessions with employees, I gained effective communication
skills. I also came on time as I played an important role in the transformation of employees'
behaviour towards organisation (Sousa, 2018). This is the reason that I also developed time
management skills which leads to inspire and influence employees towards organisational
performances. In order to lead a team, I gained good quality of leadership as I had to lead
employees that they understand the organisational needs and work accordingly. As a result of
this project, I also able to enhance my analytical skills. There were many situations occurred in
which I need to give solutions to the employees but it only can dine with the help of analytical
skills. In this way, I enhanced my analytical skills.
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What do you know now that you didn’t know at the start of the process?
At the starting of the process, there were many things which I didn't know. I faced my
HR challenges as I did not know about the higher education recruitment. I learned about higher
education recruitment (Cronin and et.al., 2018). I only know about few HR challenges such as
conflicts among employees, talent management, etc. But after starting of this process, I got to
know many challenges of HR. There are many more challenges which I found such as managing
relationships, talent retention, diversity in the workplace, employee health and well being,
training and development strategies, etc. I also got to know that HR functions should be modified
after understanding the employee's behaviour. I also got to know that higher education
recruitment is one of the best method to recruit fresh talented people in the organisation. This
termed is also known as campus recruitment which now I will use in the future recruitment
program (Huang and et.al., 2020). It was not easy for me as every employees has own point of
views which became very difficult to understand by me. Before this project I never know that
about difficult in management. But after starting of the project I got to know that there are nay
challenges which creates in managing a project.
To what extent has your level of confidence improved?
I analysed that there is a much improvement in my confidence. Due to this project, I felt
that my confidence is increasing in terms of communication and many more areas. Formerly, I
was not able to communicate easily with employees but after this project now I am able to
communicate easily (Cronin and et.al., 2020). This shows that it increases my confidence level as
now I am not hesitating to communicate with anyone else. I also found that my time
management skills improved and due to this now I am able to manage my work easily. I am able
to perform multiple task as I am managing my time in an effective way.
How could you use your learning in your future career?
With the help of this learning, I feel that it is very important for my career. The reason
behind this is I am seeing my future in HR field so this experience will provide me many benefits
in order to perform my job. I also analysed that this experience is not only helpful in my HR job
but also very helpful in other options too. The reason behind this is I developed my skills in this
project which is not only suitable for HR field but also required in any field (Szilárd, Benedek,
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and Ionel-Cioca, 2018). I developed many leadership qualities which improves my leadership
skills that increase the chances of leadership role in the organisation. I also find that it is crucial
in the better career options as I analysed that now firms wants to recruit those employees who are
proficient in multiple skills and those who are able to handle multiple task at one time. Due to
this experience, I learned that how a person should manage their work in limited time. In my
experiences I also gained time management skills which assists me to complete a task within
time. With the help of skills development in this project I am able to take right decision that
which career I need to choose for my better career development (Barry and et.al., 2018). I also
found that this experience grow opportunities in organisations as I got to know about higher
education recruitment. Due to this, now I know that what questions may be asked by
interviewers in my interview during the campus recruitment in which I will be able to perform
better (Karataş and Tuncer, 2020). This will increases the chances of getting selection in higher
education recruitment. So that's why I analysed that my experience is very helpful for future
career opportunities.
TASK 2
Action plan
Skills Actions to be taken Timescale
Problem Solving Problem solving skill is very
important to develop as it is
not possible for an individual
that they cannot face any
problems in their life. It is
certain that occurrence of
problems are fixed but it is
not fixed that what type of
problems will be faced. So in
order to deal with problems,
an individual should focus on
developing critical skills so
9 months
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that they are able to analyse
the situation forts and find
out the real problem. In order
to develop problem solving
skills, it is crucial to work on
solving puzzles.
Project management Project management is an
important skills which needs
to be present in every
individual so that they can
perform best in the project
(Chu and et.al., 2021). The
project results is based on
management skills, that's
why it is crucial to develop
project management skills. In
order to develop this skill, I
need to participate in more
and more projects and make a
plan with certain time limits
and also set standards so that
I can manage my work in the
project.
8 months
Teamwork and collaboration Teamwork and collaboration
is necessary to develop as it
required in every place. I
have to work with people so
that's why I required to
manage the relations with
team members as there are
11 months
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many problems occurred.
This is the reason that I need
to work on collaboration and
teamwork skills which helps
me to be able to do work
with other people. In order to
develop teamwork and
collaboration skills, it is
necessary for me to engage
with more and more people
so that I am able to
understand their nature and
behaviour and become ready
for the work with people. In
addition to this, I also need to
understand that every person
has different emotions and
sentiments and that's why it
is necessary to understand
before any judgements.
TASK 3
Job description of HR
LSST HR
Department: Human Resource Department
Duty: Human resource manager
Report to: Senior manager of LSST HR
Duties & Responsibilities
 Recruitment
 Induction and Integration
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 Payroll system
 Handling of human resource software
 Leave, Dismissals, and Handling Grievances
 Holidays and Absents
 Team work
 Employee communication and relations
Skills
 IT and computer skills
 Organisation skills
 Time management skills
 Effective communication skills
 Problem solving skills
 Stress management skills
 Human resource management skills
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CV
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TASK 4
LinkedIn profile
CONCLUSION
It can be concluded from the above discussion that HR of an organisation needs to
develop important skills so that they are able to handle and manage the business problems. There
are many problems identified in the report and that's why it becomes necessary for HR to
improve their skills. This can be done this with the help of development of an action plan related
to the skills.
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REFERENCES:
Books and Journals
Barry, M.M., and et.al., 2018. A review of the evidence on the effects of community-based
programs on young people’s social and emotional skills development. Adolescent
Research Review, 3(1), pp.13-27.
Chu, S.K.W., and et.al., 2021. 21st century skills development through inquiry-based learning
from theory to practice. Springer International Publishing.
Cronin, L., and et.al., 2020. Life skills development in physical education: A self-determination
theory-based investigation across the school term. Psychology of Sport and Exercise, 49,
p.101711.
Cronin, L.D., and et.al., 2018. An investigation of the relationships between the teaching
climate, students’ perceived life skills development and well-being within physical
education. Physical Education and Sport Pedagogy, 23(2), pp.181-196.
Huang, C.C., and et.al., 2020. The effects of an innovative e-commerce poverty alleviation
platform on Chinese rural laborer skills development and family well-being. Children
and Youth Services Review, 116, p.105189.
Karataş, T.Ö. and Tuncer, H., 2020. Sustaining language skills development of pre-service EFL
teachers despite the COVID-19 interruption: A case of emergency distance
education. Sustainability, 12(19), p.8188.
Plant, K., Barac, K. and Sarens, G., 2019. Preparing work-ready graduates–skills development
lessons learnt from internal audit practice. Journal of Accounting Education, 48, pp.33-
47.
Punjani, K., 2019. A Study on the Requirement of Skills Development for the success of “Make
in India” project.
Sousa, M.J., 2018. Entrepreneurship skills development in higher education courses for teams
leaders. Administrative sciences, 8(2), p.18.
Szilárd, S., Benedek, A. and Ionel-Cioca, L., 2018. Soft skills development needs and methods
in micro-companies of ICT sector. Procedia-Social and Behavioral Sciences, 238,
pp.94-103.
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