Four Criteria Used to Measure Performance

HRM 0
HUMAN RESOURCE MANAGEMENT
Student’s Name:
Course name:
Professor:
University:
Date:

HRM 1
Four Criteria Used to Measure Performance
Performance management system in a business is a useful tool to get a better understanding of
the company’s success and failure along with the reasons that led the company to the existing
level. The information provided is valuable because it helps in setting the objectives accordingly.
In addition, any factor that lags behind gets a chance to improve. Further, it helps in setting the
goals for the organization. Performance management uses many measurement criteria, some
major ones are-
 Balance scorecard: The balanced score card was developed by Robert Kaplan and David
Norton as a system of performance management. The aim of this development was to
transform the organizational objectives into operational strategic management. Moreover,
It can be used to ensure that the company provides quality and high-level of service to its
clients. In general, the framework is used to measure employee performance and track its
graph. Furthermore, the performance management system is of great use in identifying
the areas of improvement.

HRM 2
 Productive measurement and evaluation systems: The focus of the performance
management system is focused at measuring employee performance. The system helps in
determining employee engagement and commitment level. In fact, such systems help the
employees in making their contributions identified. Therefore, it benefits the employer as
well as the employees. Moreover, the sub-ordinates are appraised and rewarded on the
basis of their performance and the areas for improvement are known.
 Quality measure performance: Measuring the quality of the performance enables the
organization to get a better understanding of its success and failure. Also, the reasons for
its existing market position are revealed. Such information helps in forecasting future