HRM Challenges: Issues with the Employee Turnover in Tourism Sector

Running head: HRM CHALLENGES
Issues with the Employee Turnover in Tourism Sector
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HRM CHALLENGES
Executive Summary
The report discusses the uncertainties created in the tourism sector due to increasing rate of
employee turnover. The current volatile environment signifies that the recruiters in the tourism
industry have a clear tendency for the candidates of job-fits more than the organisation fit.
However, the lack of appropriate training and skill development process has become one of the
four rounds of the challenges that are faced by the tourism industry for many years The
observation of the current data reflect sets almost 38,000 vacancies are there in this sector which
has been facing the substantial difficulties in the recruitment and retention process due to the
lack of skill efficiency. It is that essential to develop the effective training and development
session that can educate the employees to ensure better performance outcome.

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HRM CHALLENGES
Table of Contents
Introduction......................................................................................................................................3
Background of the Problem.............................................................................................................3
Challenges with Labour and Skills..................................................................................................4
Staff Turnover Costs and Retention................................................................................................5
Recommendation.............................................................................................................................6
Conclusion.......................................................................................................................................7
Identification of the Career Management........................................................................................8
References........................................................................................................................................9

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HRM CHALLENGES
Introduction
Employee turnover is one of the endemic issues observed in the tourism and hospitality
industry. According to Akgunduz and Sanli (2017), hospitality and tourism industry concentrates
on capitalizing heavily on the human resources to achieve competitive advantage. It is a highly
customer oriented business in which communication plays the most significant role (Grobelna &
Marciszewska, 2016). In order to meet the satisfaction level of the customers, the industry needs
to pay attention towards the labour intensive criteria. However, the current scenario follows the
increasing rate of the employee turnover, which creates the high level of HRM challenges within
the tourism industry (Baum, 2016). The report will put forward the ideas for increasing rate of
employee turnover in tourism industry. The identification of the reasons will provide the insight
regarding the effective human resource initiatives to mitigate the issues.
Background of the Problem
The tourism industry, in current global market creates the high value for the economic
growth. This industry is highly dependent on human resources, be it the customers or the
workforce. The human resource management takes the responsibility to recruit the right person
and motivate them for retaining within the organisation (Lu et al., 2016). The current volatile
environment signifies that the recruiters in the tourism industry have a clear tendency for the
candidates of job-fits more than the organisation fit. However, the lack of appropriate training
and skill development process has become one of the four rounds of the challenges that are faced
by the tourism industry for many years (Dhar, 2015). Both the formal and informal training
process creates the greater impact to retain the employees, especially when the tourism sector is
concentrating on global expansion strategies. The lack of highly trained and qualified staff in the