Table of Contents Introduction.................................................................................................................................................2 Case overview.............................................................................................................................................2 Identification of three dominant IHRM issues.............................................................................................2 Three plausible courses of action.................................................................................................................4 The specific issue company need to focus...................................................................................................5 Reason for selecting the particular issue..................................................................................................6 Recommendation.....................................................................................................................................6 Conclusion...................................................................................................................................................7 References...................................................................................................................................................8 1|P a g e
Introduction The primary purpose of the paper is to develop an understanding regarding the international human resource management within the organisation. The paper even discusses the issues or the challenges that have been faced by the firm along with the suitable recommendations to overcome the situation. To effectively discuss the challenges, the case study on Alpha Service has been selected. Furthermore, the paper discusses the primary challenge that the organisation needs to focus on developing its business value and the productivity level within the market. Case overview The Alpha Service is the publicly listed organisation in Mumbai and New York Stock Exchange, and it was established in the year 1987. The business segment primarily involves the It service along with the business process outsourcing then the software products. The vision statement of the company is to be in the top five companies of IT service and BPO sector. They have a suitable international business strategy to develop their firm, and the structure of the organisation is decentralised then distributed leadership along with employee empowerment. The organisation follow the HRM policy that deals with the facts where every employee is an associate, then they follow the Alpha Way for doing their business which is primarily followed by each of the members within the organisation. The Global HR policies, as well as practices, are also maintained within the organisation where it can be seen that 80 percent of the compensation is highly related to the policies. Furthermore, it can be also seen that performance pay is also a common practice within the HR policies. One of the primary policy is that 20percent local staff needs to be present within the firm. The organisation in most of their cases tried to maintain the activity and the business value according to the Global HR policies and practices. Identification of three dominant IHRM issues Recruitment, selection and training Recruitment, selection as well as training are one of the most vital as well as the effective part for human resource management(Albrecht et al., 2015). The process of recruitment within the organisation is almost similar all over the world where the organisation needs to accommodate a 2|P a g e
minimum of 20 percent of the local members. The organisation is situated in India, and for that, it is highly essential to get the local people for the recruitment process, which sometimes creates a problem as most of the employees within the firm are Indian. In other parts of the world, it can be seen that every country has their value where in China most of the company is filled with 98 percent of Chinese people(Collings, Wood, & Szamosi, 2018). In the case of Australia, the organisation is filled with almost 50 percent, local people. The organisation Alpha Service faces the issue for recruiting a maximum number of Indian staff within the organisation due to the choice of employers within the Indian companies. Control and Coordination Control and coordination are one of the most effective challenges that have been faced by human resource management within the organisation. It can be effectively viewed that the primary issue of control, as well as coordination, is among the headquarters and the subsidiaries(Reiche et al., 2016). The communication system within the organisation is not highly effective, and for that, the issue in control and coordination took place. In most of the cases, it is related to the poor practice of HR policies within the firm and also due to the lack of communication. This issue could be viewed more in India as the communication level is usually performed through the English language which most of the time create an issue in India for the lower class people associated with the organisation(Vidgen, Shaw, & Grant, 2017). The organisation in this situation also finds it difficult to maintain the law and the value of the people for dealing with the firm and communicating effectively with the staff members. Compensation and benefits Compensation and the wages of the organisation are considered to be another issue that human resource management had to face within the organisation. The policies for compensation are almost the same for the entire world, but there are some cases where the compensation entirely depends on the company and their activity(Stone, & Deadrick, 2015). The organisation also follows the performance pay for their staff members which in most cases, create an issue for the organisation. It can be seen that the staff members of Alpha Service is offered with the fixed as well as the variable pay along with the performance pay but have the diverse impact of the human resource management as the employees are unable to maintain the activity and the staff 3|P a g e
Paraphrase This Document
Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
members according to their performance level(Bratton, & Gold, 2017). The organisation faced the issue in their wages system due to the working function and the productivity level of the firm for analysing the view of the firm. The compensation and benefits are highly associated with the acidity of the staff members to achieve the organisational goal. Three plausible courses of action Policies as well as procedures The policy, along with the procedures in term of the recruitment and selection process is highly essential for the business. This needs to be defined as well as adhered to by the organisation for their selection as well as recruitment procedure. It is also essential for the firm to ensure that each of the staff members within the organisation needs to have the knowledge and they should have adhered to the local than the state as well as the federal regulations(Sparrow, Brewster, & Chung, 2016). The policies effectively provide the guiding principles for hiring the candidates within the organisation to avoid the issues that have been faced within the organisation. The procedure effectively allows the firm to maintain the steps and the process for the recruitment of the appropriate candidate for the organisation(Noe, Hollenbeck, Gerhart, & Wright, 2015). The entire process needs to be effectively followed by analysing the situation and developing the value for the firm while recruiting the best candidate for the organisation. Performance management The performance management mostly the observation then the feedback primarily focus on the performance of the entire organisation, and this eventually helps the firm to strengthen its control as well as coordination level. The performance management involves the department then the program for maintaining their value and their business process within the organisation(Taylor, Doherty, & McGraw, 2015). The performance review within the firm is highly essential, which provides an opportunity for the supervisor as well as the staff members for maintaining the regular communication regarding the organisational goal. Maintaining the standard of the firm and the performance level can be effectively done with the help of communication and the business process. The performance management also helps to develop the communication level which is highly essential for the control as well as the coordination among the HQ and the subsidiaries(Berman, Bowman, West, & Van Wart, 2019). The supervisor, along with the 4|P a g e
managers maintains the communication level for dealing with the situation and providing effective coordination among the staff members and the management. Flexible as well as collaborative work options The employees are looking for ways for improving the work-life balance and even offering the ability to working as a flexible schedule. The collaborative working environment within the workplace is highly essential for maintaining the compensation as well as the benefits that have been provided to the staff members within the firm(Brewster, Vernon, Sparrow, & Houldsworth, 2016). The flexible working environment within the organisation effectively helps the staff members to provide their strength and their total focus on the working function to achieve the organisational goal(Hecklau, Galeitzke, Flachs, & Kohl, 2016). In the organisation, it is highly essential for dealing with the situation and provides some of the most valuable activity to maintain the staff members as well as deal with the business value within the field. The organisational goal is effectively achieved with the help of the flexible working environment where the staff members are provided with suitable compensation as well as the benefits for maintaining the activity of the people within the field. The human resource management needs to develop the value for maintaining the flexible working function within the firm. The specific issue company need to focus The recruitment and selection, along with the training challenges faced by the organisation, is consideredtobehighlyessentialformaintainingproductivityaswellasachievingthe organisation goal. The organisation performs campus recruitment, then the lateral recruitment to get the best candidates from the market(Pudelko, Reiche, & Carr, 2015). The issue is having the most effective impact on the organisation to get the right candidate and perform the work most suitable. Focusing on the issue of recruitment and selection procedure allow the business to enhance their productivity level and also their business value all over the world. In most of the cases, it could be seen that the improper recruitment leads to the destruction of the company. In the case of Alpha Service, they also need to develop an effective recruitment process so that the organisation can achieve its vision statement within the market. 5|P a g e
Reason for selecting the particular issue The issue of recruitment and selection is highly essential for the business attracting the right candidates is one of the biggest challenges for the firm. It can also be seen that engaging the qualified candidates within the organisation is highly essential for developing the business value, which became a challenge for the firm(Morgeson, Brannick, & Levine, 2019). Furthermore, it can also be seen that the hiring team always wanted to hire the candidates as fast as possible as the vacant position eventually cost money along with delay operation. The process of hiring the right candidates can take for months and for that the organisation has to face many challenges in term of their productivity and even for achieving the organisational goal(Nankervis, Baird, Coffey, & Shields, 2016). In the business activity getting the right people helps them to develop their market value, and for that, the business needs to maintain the policies as well as the procedure in term of international activity along with the local law to get the most suitable candidates for the firm. It is one of the most effective values for the firm so that they can maintain their activity and also develop an effective communication level within the market. Recommendation The recommendations for achieving the effective process regarding the recruitment and selection process are as follows; It is highly essential to design the job offer in the most visible as well as the accessible way. It helps to grab the attention of the best candidates within the market for getting the right job. It is also essential for the business to develop as well as publicize the value proposition for getting the right people within the firm. The candidates effectively check the offers as well as the benefits that have been provided to them by the organisation. It is also essential to use HR technology for the enhancement of the recruitment process within the firm. The use of recruitment software is considered to be the easiest way for the recruiter to analyse the resume of the candidates to select them for the interview and select them further for the firm. 6|P a g e
Secure Best Marks with AI Grader
Need help grading? Try our AI Grader for instant feedback on your assignments.
Conclusion The paper eventually concludes the fact that the organisation Alpha Service faces some of the Human Resource Management issues at the international level. The organisation had faced their issues in term of the recruitment and selection process than the control and coordination among the headquarters and the subsidiaries along with the compensation and the benefits that have been provided to the candidates. The primary challenge that the organisation needs to focus more on recruitment and the selection process. It can be concluded from the paper that the proper recruitment process is highly essential to get the right and the best candidate for the organisation. It is highly essential for maintaining the value of the firm and also to develop the productivity of the business within the market. The organisation can effectively develop their recruitment process with the help of suitable policies and procedures and also by the help of effective technology in getting the best candidates. 7|P a g e
References Albrecht, S. L., Bakker, A. B., Gruman, J. A., Macey, W. H., & Saks, A. M. (2015). Employee engagement, human resource management practices and competitive advantage: An integratedapproach.JournalofOrganizationalEffectiveness:Peopleand Performance,2(1), 7-35. Berman, E. M., Bowman, J. S., West, J. P., & Van Wart, M. R. (2019).Human resource management in public service: Paradoxes, processes, and problems. CQ Press. Bratton, J., & Gold, J. (2017).Human resource management: theory and practice. Palgrave. Brewster, C., Vernon, G., Sparrow, P., & Houldsworth, E. (2016).International human resource management. Kogan Page Publishers. Collings, D. G., Wood, G. T., & Szamosi, L. T. (2018). Human resource management: A critical approach. InHuman Resource Management(pp. 1-23). Routledge. Hecklau, F., Galeitzke, M., Flachs, S., & Kohl, H. (2016). Holistic approach for human resource management in Industry 4.0.ProcediaCirp,54, 1-6. Morgeson, F. P., Brannick, M. T., & Levine, E. L. (2019).Job and work analysis: Methods, research, and applications for human resource management. Sage Publications. Nankervis, A. R., Baird, M., Coffey, J., & Shields, J. (2016).Human resource management: strategy and practice. Cengage AU. Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright,P. M. (2015). Humanresources management.Instructor,2015. Pudelko, M., Reiche, B. S., & Carr, C. (2015). Recent developments and emerging challenges in international human resource management. Reiche, B. S., Stahl, G. K., Mendenhall, M. E., & Oddou, G. R. (Eds.). (2016).Readings and cases in international human resource management. Taylor & Francis. 8|P a g e
Sparrow, P., Brewster, C., & Chung, C. (2016).Globalizing human resource management. Routledge. Stone, D. L., & Deadrick, D. L. (2015). Challenges and opportunities are affecting the future of human resource management.Human Resource Management Review,25(2), 139-145. Taylor, T., Doherty, A., & McGraw, P. (2015).Managing people in sport organizations: A strategic human resource management perspective. Routledge. Vidgen, R., Shaw, S., & Grant, D. B. (2017). Management challenges in creating value from business analytics.European Journal of Operational Research,261(2), 626-639. 9|P a g e