Human Resource Management at McDonald's: Evaluation, Recruitment, and Legislation

This article explores the evaluation, recruitment, and legislation practices of Human Resource Management at McDonald's. It covers topics such as workforce planning, recruitment approaches, and key elements of employee legislation affecting HRM. The article also includes a critical evaluation of HRM practices and the impact of employee relations on decision-making.

HUMAN RESOURCE
MANAGMENT

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
Project1............................................................................................................................................3
HRM and workforce planning....................................................................................................3
Purpose and functions of HRM ..................................................................................................4
HRM provide talent and skill to achieve the objectives.............................................................5
Recruitment approaches..............................................................................................................6
HRM practises ............................................................................................................................7
Critical evaluation ......................................................................................................................8
Project2............................................................................................................................................8
Employee's relation that are influencing the HRM decision-making.........................................8
Key elements of employees legislation affecting HRM ............................................................9
Application of two human resource management practises......................................................10
Application of HRM practises..................................................................................................11
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................14

INTRODUCTION
Human resource management is one of the strategic approach which is effective in
managing group of people together (Fenech, Baguant and Ivanov, 2019). This includes different
process such as selecting, recruiting, providing orientation, evaluating the performance and
appraising the employee's performance. McDonald's is one of the American company provide
fast food and operates internationally. This will evaluate the HRM and work force planning in
the organization then function and purpose of HRM at work in McDonald's is determined.
Evaluation of strength and weakness as per the different approaches to recruitment and selection
in McDonald's.
In the second assignment the importance of employees relation that are influencing the
decision-making in McDonald's. The element of legislation and its impact of decision-making is
identified. Two HR practises are defined with examples moreover the critical evaluation
employees relation and application that are influencing decision-making of Mcdonald's.
Project1
HRM and workforce planning
The human resource management is a tool that is used by the organization to manage
the group of people collectively (Peccei and Van De Voorde, 2019). This management practise is
done keeping in mind the employee's performance in service its strategic goal. The human
resource department always liable to oversee the benefits of the employees, recruitments,
training of the employees with organization. The workforce planning is the process that include
the forecast, analyse the workforce and its supply and demand, determining the target talent
management so that to make sure that organization must have an effective people to work. Their
are number of activities which are performed by workforce planning that are:
 Strategic direction
 Supply analysis
 demand analysis
 Gap analysis
 solution implementation
 Monitoring progress

Purpose and functions of HRM
The key purpose of human resource management to coordinate with the people and
achieve the common goal and objectives (Laužikas and Miliūtė, 2020). The purpose of HRM is
to prevent the company from any kind of issue and improving the performance with investing the
effective people. Those people who are working in the McDonald's must have adequate amount
of skill, knowledge so that they can perform their duties more effectively. The human resource
management in McDonald's have to take the responsibilities that are:
Candidate selection: While recruiting any new employee for the organization human resource
management inspect its knowledge and skills which are need in the McDonald's to achieve its
common goal.
Internal and external recruiting: The human resource people use to check their current
employees capabilities so that if they are suitable to the needs then they are being promoted for
the same and if they are find some external employee to perform the need opportunity in the
company then they recruit them (Nasir, 2017).
Career development: This is also a purpose of human resource management that employees of
McDonald's can develop their career. When they are effective in developing the career then they
are motivated towards work as well.
Function of HRM
The human resource management involving different types of structure and the function
of HRM are:
Staffing: In this function the McDonald's uses to hire the people for full time and part-time basis
this is done keeping in mind the talent needs of the company. McDonald's uses different
recruitment tools that are help to provide information to wider area people and maintain the
ethical hiring within the company (Pérez-Campdesuñer and et. al., 2019).
Development: In this function the human resource people of McDonald's are on boarding the new
candidates as per the role and also provide training to them so that they can improve their skills
and knowledge.

Compensation: Human resource management include allotment of salary and benefits to the
employees according to their efforts and contribution towards the work.
Safety and health: The employees are the main assets of the company so their safety and health is
also a main concern for the McDonald's management (Al Haziazi and et. al., 2021). They are
discussing the safety and its compliance with its union. Discussing the practises of employees
safety in government department.
HRM provide talent and skill to achieve the objectives
Their are different human resources practises which are helping the employees of the
organization to develops their skills and talent so that it will help to contribute in achieving the
objective of McDonald's.
Employees training and development: McDonald's uses to provide regular training to its
employees in order to improve and expand its knowledge. The development process of
McDonald's can be effective to provide adequate knowledge to the employees so that they can
improve their talent and skills within the company (Cater and et. al., 2019). When the employees
of McDonald's are effective in performing the things then they can efficiently achieve the
common goal of the company. The trained employees make use of organizational resources more
efficiently and lower its wastage ultimately increase the productivity and performance of the
company.
Employees performance management: It is a main duty of the employees to manage the
performance with the McDonald's to improve the efficiency of the employees. The skill and
talent of the employees are regularly inspected and also taken the improvement steps so that they
can improve the performance so that organizational resources are being utilized effectively. The
employees increase their output with this and goal and objectives of the company get achieve
effectively.
Employees engagement and communication: The engagement of employees with its
organization play a vital role and also crucial for the company (Doulani, Mirmohammadi Kaklar
and Rezaei Shrifabadi, 2019). With this the productivity of the company get improved and
employees are being more satisfied in the McDonald's. The employee's retention in the company
get increase as they are communicated properly all the required information and trainings so that
their knowledge get increase, and they are assist in the organizational goal of the McDonald's.

Succession planning: This is a plan which is more effective function of HRM in which the
management people uses to plan, monitor and manage the growth that the employees are having
within the organization. In this plan the employees measure all the aspect of the employee's and
provide them growth opportunity so that they can improve themselves and also achieve the
objectives of the McDonald's within the time (Bentley, Jo and Takeuchi, 2021).
Recruitment approaches
The McDonald's uses to recruitment approach which are helping them to select and hire
the most appropriate individual as per the requirement in the company. The most common and
effective approaches to recruit the people are:
Internal recruitment: This is an effective process that McDonald's is using to recruit the people
for the open position within the company. In this process the company not release the job
position in the market and try to promote the efficient candidate within the company. There are
different type of internal recruitment process like promotion, transfers, employee referrals,
temporary to permanent positioning.
Advantage
 This process take lesser time in hiring and effective candidate are selected in right
manner.
 They are no market publicity for this type of recruitment of vacancy which make it more
cost effective. The process such as job posting, screening of resume, communicating with
the people who are shortlisted.
 This practise of the McDonald's enhance the employee's morale, and they will growth the
career with this which will help to work better in the new role.
Disadvantage
 This can improve the cost to train the employees because they are promoted and provided
a different type of work which will make them to take the training for the same.
 The McDonald's have the limited choices in this that can be used to fulfil such vacancy.

External recruitment: This is the process of recruitment in which the company recruit the
employees from outside the company. In this process they make use of advertising, recruiters,
online recruiting and many more so that company can have variety of people to select from.
Advantage
 This is an effective way that help in the conversion process as different candidates
involved in this have different skills and set of knowledge in them.
 The candidates selected in this process are more effective with more knowledge and skill.
Disadvantage
 The risk factor in this are more because new candidate is going to enter the McDonald's
so the company not have knowledge of its skill and capabilities.
 This process also have a greater cost because all the recruitment process in being covered
in this.
HRM practises
The human resource management of McDonald's is following different practises which are assist
in better efficiency and effectiveness of the company (Pessach and et. al., 2020).
Providing safety and security to employees: The human resource of McDonald's are try to
provide the best possible safety to the customers. This practise of management help the
organization as well because the employees of McDonald's uses to retain with the company for
long which will improve the productivity as they get experts in that area.
Hiring the effective people: McDonald's human resource management uses to hire the most
effective people for the company because they are making lots of efforts so that most effective
and appropriate candidate will be appointed by the company.
Self managed and effective teams: the team which uses to perform their duties are always try to
perform more effectively so that they can achieve the common goal of the company. The
employees of McDonald's are trained to manage their work by their own which will reduce the
time of work and team can easily achieve the organizational goal of company.

Critical evaluation
All the HRM practises of McDonald's are not equally effective as the company is
effective in providing the safety and security measures to its employees with this the employees
which are hire by the company are also effective in performing their duties (Drummond, 2020).
Yet the compensation which is provided in the McDonald's to its employees are not adequate and
the information transferability to all employees are also not effective, so they are delay in the
work. McDonald's can provide more adequate amount of compensation to its employees to
increase the satisfaction and also pass all the information to the employees so that they can
effectively process further.
Project2
Employee's relation that are influencing the HRM decision-making
This is the employees efforts that develops and maintain an effective relation with the
employees of the McDonald's (Johnson And et. al., 2018). This relationship will make the
behaviour of employees more loyal towards the company. An effective relation that are
influencing in positive manner to HRM to take its decision-making. The importance of these
practises are:
Reduces employee indiscipline: As the employees of McDonald's are some time not behave as
per the accepted norms this can reduce the performance of the employees and create the
indiscipline. When the employee's relation are not effective then they will reduce the
management expectation as per its standard performance in the company.
Minimize the employee's grievance : The employees of McDonald are also uses to expect form
the human resource management to safe working environment. The employee's relation will also
help in create the loyalty among the employees. This will influencing on the human resource
management decision regarding the employees of McDonald's.
Lower the stress on employee's: Effective employee's relation will help the employees to meet
the own goal's relation to the growth, career, performance and many more. The employees are
not get stress about the non achievement of the own goal which will minimize the stress of the

employees. The employees get work with better coordination, and they will focus on the
common goal within the company (Cater and et. al., 2019).
This are the factors which are impacting the employee's relationship and when the
employees are positive towards each-other they can effectively reduce the barriers and improve
the performance of the employees. McDonald's employees are having a favourable relation with
other employee's and its seniors. This make an effective culture within the organization which
assist in preventing from resolving the issues.
Key elements of employees legislation affecting HRM
The employment legislation are the people who use to cover the rights and
responsibilities of the workers and also regulate the relationship in the group of employees.
Protected classes of employees: This is an employee's law in which the employees are being
protected from any kind of discrimination and when such group people get discriminated by
some reason then they can effectively take the legal action (Chiang, Lemański and Birtch, 2017).
The practises of human resource management get impact due to such laws. The managers have to
make the policies for the employees of the company to avoid discrimination. The decision-
making of HRM are based on these laws because the employees of McDonald's also want them
to should be treated equally within the company. The human resource management will avoid
the discrimination of caste, sex, national origin and colour etc. in the process of recruitment,
selection and promotion of existing employees.
Equal pay act 1963: In this employees legislation the employees who are working in an
organization must be paid equally amount of wages. Whether it is man or women all need to
treated equally and provided an adequate amount of wages. The human resource management are
taking their recruitment process and other decision in the McDonald's keeping this law into
consideration that all the employees are offered accordingly salary so that they are satisfied with
the same and work more effectively in the company.
Civil right act 1964: This employee's law is developed to protect the employees who are
discriminated on their caste, colour and religion. The employees with this law are treated more
equally and the women who are pregnant are being provided some special care and help so that
they can work without any issues in the company (Muller, 2020). The McDonald's HRM are

influenced with this and also make the rules in which the employees are motivated and work
more effectively.
Workplace safety: There are collection of laws which are developed for the employees to
provide better working condition (Doulani, Mirmohammadi Kaklar and Rezaei Shrifabadi,
2019). The HRM managers in McDonald's will make efforts so that the employees of the
company can effectively work and feel safer. To reduce the risk factors while working for the
employees the management and the HR work collectively. The McDonald's management people
are trying to make their decision in favour of its employees so that they are fulfilled safe while
working in the company.
Application of two human resource management practises
The effective human resource practises which are involved in the McDonald's are as
follows:
Training in relevant skill: The HR of McDonald's uses to invest in the training and
development process of the company and also providing the budget for its employees (Cater and
et. al., 2019). In these practises the employees and employer both are getting the benefits because
in this the skills of the employees are expanding, and they are having more potential to perform
their duties. Whereas the employer is getting more skills employees who will make use of its
scare resource more optimally and effectively. The McDonald's uses to invest to develop the
skill and knowledge of its employees so that they can achieve the goal in effective manner.
Self management and effectiveness of team: In this practise of HRM the employees are
provided different goals and objectives that are aiming to achieve the common goal of the
company. In this process there are different thoughts and ideas which are collectively helped to
improve the relevant ideas. McDonald's employees and employer are get the better way to
perform their duties with this the employees get expertise by managing the work by self. The
employers work get simplify and being done with the given time frame (Al Haziazi and et. al.,
2021).

Application of HRM practises
Job description
Job title: Assistant manager
Location: Los angles, US
Job summary: assistant manager have to overlook all the recruitment and selection process and
also help the manager to manage its activities.
Report to: head of management
Working conditions: working under senior manager
Job duties: supervise the employees and operation within the Mcdonald's and try to meet the
ambitious sales targets. Hire the best quality of staff with the company and train them as per
needs.
Job specification
Qualification: B.com Bleacher degree and MBA in accountancy
Experience: 2 year of experience under management background
Training: 1 year of internship with a reputed company
Skills: must have skills like team working, coordination
Responsibilities: To recruit most effective candidates for the company, to handle the
effectiveness within the company.
CV
Jeremi reevens
Phone: [phone]
Email: [e-mail]
An effective management work having around 2.5 year of experience in the management field
and having all the related skills required in the management.
Experience:

 1.5 years of experience as consultant manager
 1 year as management associate
Education: MBA and b.com degree from william college
Skills:
Team worker
Effective communication
coordination
Critical thinking
Interview questions
Q1.Why do you want to become assistant manager in our organization?
Q2.How would your previous experiences co-workers defined you?
Q3.Reason to hire you as assistant manager?
Q4.Tell me about our company?
Rational for the application: the HR practises of McDonald's is recruit the best possible
individual for the position in the company. The practises such as to job description and
specification explain the audience about the requirement need by the company further the
individual can apply for the same and the CV which are applied by the applicants help to
shortlist the people. Moreover, the interviews are taken to know the best individual suitable for
the company.
CONCLUSION
This report concludes that the human resource management is being more of the
important part of the business and McDonald's can get competitive advantage by using it more
effectively. The HR practise and workforce planning are need by the company to manage the
people and retain them for long in the company. It also concludes the purpose of HRM practise is
to provide better working conditions and effective use of resource within the organization.

Further function of HRM are helping to introduce more effective people within McDonald's
which will help to improve the overall efficiency of the company as well. Moreover, it concludes
that the employee's relation of McDonald's is comparatively more effective a people used to
work collectively which is helping in better productivity within the company.

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