HRM Models and Theories for Improving Operational Productivity and Employee Relations: A Case Study of FarmBox

Case Study Report

Contents
Introduction......................................................................................................................................3
Main Body.......................................................................................................................................3
Overview of the Case scenario...............................................................................................3
HRM theory, model and concept relevant to FarmBox.........................................................3
Appropriateness of the HRM models, theories and concepts that have been deployed by Farm
Box and identification of the positive elements and any areas of the procedure that may need
to improve...............................................................................................................................6
Identification and recommendation of HR models, theories, concepts, policies and procedures
for FarmBox to adopt to improve their operational productivity and employee relations
through more effective HRM talent management..................................................................7
Conclusion.....................................................................................................................................10
References......................................................................................................................................11
Books and Journal................................................................................................................11

Introduction
Human resource management can be termed as a systemic and structured procedure
which is utilized by the business institutions to manage the organizational workforce (Griffin,
2021). The concept of HRM highly focuses upon maximization of the employees’ creditability
and productivity according to employer’s requirement. This report reflects upon the case scenario
of FarmBox. The company offers fresh organic grocery to its customer via online delivery. The
main purpose of the report is to facilitate appropriate solutions to the firm in order to overcome
the issue recently faced by the company in relation to decline in its employee productivity. The
report highlights upon HRM models and theories which sets implication of the employee
behaviour and organizational productivity. Further, appropriateness of suitable theories that are
deployed by the firm will be identified as well as solution will be given to the area which needs
to be improved. At last, effective HRM model, policy and concepts will be recommended to
improve their operational productivity and employee relations.
Main Body
Overview of the Case scenario
FarmBox is an online grocery company which grows fresh and organic food items in their
farmhands. The respective company deliver its services to its customer through online delivery
platform. Farm box was founded in 2019 in Cheshire UK. Company has seen rapid growth in
their operations due to COVID which leads to increase in demand of the firm’s products within
the target market segment. Several issues were faced by the firm while meeting up to the
inclining demand of the firm’s services i.e., unorganized working hours, customer complaints
etc. In order to resolve the severe issues, HR firm is hired by FarmBox with an aim to overcome
the emerging obstacle and manage the workforce in a competent manner.
HRM theory, model and concept relevant to FarmBox
HRM recruitment and selection is the management process which is taken into
consideration so as to identify suitable and proficient employees for company operations. HRM
is responsible for conducting interviews in order to create a pool of new candidates within the
workplace (Andreassen, et.al, 2018). It also ensures that talented and capable individuals are
hired within the firm who can prove to be a valuable asset. Hence, it plays a major role within the

enterprise. For instance, it eliminates the unfavourable candidate profile by recruiting favourable
candidate, identifies the future as well as current recruiting need of firm etc. The specific theories
which FarmBox regularizes within work setting and the manner in which it impacts or affect the
employee behaviour or institutional productiveness are as follows: -
AMO Theory
Ability motivation and opportunity theory involves three components that exclusively focuses
upon enhancement of organisational productivity (Mensah, 2019). This theory involves the
amalgamation of three components which are proved to be highly standardized and beneficial for
the firms in order to maintain the current flow of work among the staff members.
The ability approach reflects upon the existing ability of the workforce to be able to lead the
work or task allotted to them in the best of their capabilities and potential. This approach can
have serious impact on the behaviour of the employees within FarmBox as it has a tendency to
influence the existing capabilities of the employee. For instance, if the ability of the employees to
perform a given task or function within FarmBox will progress, it will surely result in the
development and elevation of institutional efficiency and productivity and vice versa. Therefore,
it can be stated that ability approach needs to be implied in the work process of the employees so
as to help them realise their abilities and strive harder to maximise the same.
Motivational Approach emphasizes upon the necessity of motivational drivers and forces within
the personnel of an organization. It can be stated that motivation is a characteristic which drives
individuals to stimulate their existing performance so as to accomplish the desired goals in
competent and successful manner. In reference to the case scenario of FarmBox, employee
satisfaction can be affected through the given approach. If employees working under FarmBox
will have immense motivation, then they would try and optimize upon every opportunity possible
so as to provide excellent performance and outcomes in the favour of the organization. This will
ultimately boost and elevate the existing productivity of the enterprise.