Strategic Human Resource Management Plan for Coffee Shop Business Model

This report analyzes the strategic human resource management plan for a coffee shop business model, including environmental analysis, future labor needs, impact of new technology, and risk management.

Running head: HUMAN RESOURCE MANAGEMENT
Human Resource Management
Name of the Student
Name of the University
Author note

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Executive Summary
The report has helped in the analysis of the different strategic human resource management
plan which is essential in improving the overall productivity of the firm. The business model
which has been taken into consideration is for coffee shop development in which there is
inclusion of the external environmental analysis which helps in analyzing the risks in an
effective manner.

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Table of Contents
Assessment 1..............................................................................................................................2
Part A.....................................................................................................................................2
Introduction................................................................................................................................2
Analysis of Business Strategic Plans.....................................................................................2
Environmental Analysis.............................................................................................................2
Future Labour Needs and Skill Requirements...........................................................................3
Impact of New Technology on Job Roles and Design...............................................................4
Recent and Potential Changes to Industrial/Legal Requirements..............................................4
Part B......................................................................................................................................4
Human Resource Strategic Plan.................................................................................................4
Human Resource Policies for Managers....................................................................................4
Strategic Objectives and Targets................................................................................................5
Options for Provisions of HRM.................................................................................................5
Identification of Appropriate Technology.................................................................................5
Human Resource Plan................................................................................................................5
Development of Risk Management............................................................................................6
Procedure on Monitoring HRM Strategic Plan..........................................................................6

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References..................................................................................................................................7

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Assessment 1
Part A
Introduction
The business model which has been chosen in this regard is coffee shop business
model wherein proper human resource planning is essential in order to make the process
effective in nature.
Analysis of Business Strategic Plans
Human resource planning plays a vital role in the development of the coffee shop
business model in which proper planning plays a huge role in development of the coffee shop
in an efficient manner. The different steps which can be taken into consideration are as
follows:
 Staffing is the first aspect in which skilled personnel can be taken into consideration
which will be essential for development of the organization (Albrecht et al. 2015)
 Training and development are required to be conducted for employees which will
improve the skills of the employees
 The HRM will help in attaining the performance appraisal of the employees which
will help in improvement of the tasks performed by the employees
 Demand and supply forecasting is essential as to maintain equilibrium between the
two as this will solve the shortage of manpower problems in the organization in an
efficient manner
Environmental Analysis
Political Economic Social

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There is huge impact of the
political rules and
regulations which has to be
faced by the coffee shop
Sourcing of the raw
materials is the other cost
which can create huge
pressure on the firm
The global recession can
create a huge negative
impact on the company
The level of taxation can
create a huge issue and
effect on the coffee shop
(Collings, Wood and
Szamosi 2018)
There are different changes
in the life style patterns of
the individuals in the world
The changes in the
viewpoints of the ethical
customers in the market
Technological
Emergence of the different
kinds of innovative
technology
Developments in the
agriculture and
biotechnological
development (Jackson,
Schuler and Jiang 2014)
Environmental
The different environmental
rules and regulations can be
a huge threat for the
company
Global warming along with
other environmental issues
can be difficult to manage
Legal
Introduction of the stricter
kinds of trade regulations
and stricter customers as
well
There are different licensing
of the regulations in the
country as well
Future Labour Needs and Skill Requirements
There will be less in the needs of the labour in the future as there will be inclusion of
automation in the process of the filtration of the coffee. However, in order to employ
different kinds of labourers in the market, this is essential for the company to train them in an
effective manner to improve the overall effectiveness of the firm in an appropriate manner
(Armstrong and Taylor 2014).

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Impact of New Technology on Job Roles and Design
The advancement of the new technological improvements in the coffee shop will
improve the overall effectiveness of the firm. Furthermore, there can be introduction of
filtration in the production of the coffee which will help in providing adequate and
appropriate training to the employees working in the organization. The job structure will be
changed wherein there will be introduction of automated and self-checkout system which will
be effective.
Recent and Potential Changes to Industrial/Legal Requirements
In the recent era, this can be seen that there are different kinds of stricter rules and
regulations which is required to be adopted by the government and this can affect the overall
effectiveness of the firm in a negative manner. The coffee shop needs to adopt the various
kinds of strategies such as following the different legal norms to become more effective in
nature (Brewster and Hegewisch 2017).
Part B
Human Resource Strategic Plan
Human Resource Policies for Managers
The different policies of HRM managers are as follows:
 Health and safety of the employees
 Equal wages Act and taking care of the grievances of the employees
 Providing the different kinds of facilities to employees which will be effective in
nature

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Strategic Objectives and Targets
 To create proper succession Planning of the employees and this will help in managing
the different employees in an effective manner (Wilton 2016)
 To create a proper link between employees and managers in the organization
 To solve the issues which are being faced by the employees in the organization
Options for Provisions of HRM
 The Civil Rights Act of 1964
 Equal Employment Opportunity Commission (EEOC)
 Equal Wages Act of Employees
Identification of Appropriate Technology
Automation of the employee records in the organization is essential in nature which
will improve the overall productivity of the organization in an effective manner. Furthermore,
this automation will help in understanding the different kinds of grievances and solving them
effectively as well.
Human Resource Plan
 To achieve the various organizational and individual goals
 To create linkage between career and succession planning
 To enable the company to meet the different goals and accomplishing the business
strategy

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Development of Risk Management
There should be inclusion of contingency plan in the organization in which this will
help the organization in order to take responsibility for handling the future issues if any, is
caused in the company (Brewster, Mayrhofer and Morley 2016). Suppose, when there is a
production issue, this is the responsibility of the team to handle the different issues in an
effective manner and gain more competitive advantage in the market as well. The steps which
are required to be followed in the contingency plan to be successful are as follows:
 Identify the different key risks which can affect the business
 Prioritize the different risks
 Create a contingency plan
 Maintain the plan which is effective in nature
These are the different steps which are required to be taken into consideration which
will help in managing the risks in an effective manner. Furthermore, there can be different
natural disasters such as crises of earthquake which can cause huge plans for managing the
different activities in an efficient manner without much difficulties.
Procedure on Monitoring HRM Strategic Plan
 Accessing the HR capacity in the current scenario
 Forecast the different requirements of the human resource
 Forecasting of supply and demand and this will help in improving the overall
efficiency
 Development of the different talent strategies

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References
Albrecht, S.L., Bakker, A.B., Gruman, J.A., Macey, W.H. and Saks, A.M., 2015. Employee
engagement, human resource management practices and competitive advantage: An
integrated approach. Journal of Organizational Effectiveness: People and Performance, 2(1),
pp.7-35.
Armstrong, M. and Taylor, S., 2014. Armstrong's handbook of human resource management
practice. Kogan Page Publishers.
Brewster, C. and Hegewisch, A. eds., 2017. Policy and practice in European human resource
management: The Price Waterhouse Cranfield survey. Taylor & Francis.
Brewster, C., Chung, C. and Sparrow, P., 2016. Globalizing human resource management.
Routledge.
Brewster, C., Mayrhofer, W. and Morley, M. eds., 2016. New challenges for European
resource management. Springer.
Collings, D.G., Wood, G.T. and Szamosi, L.T., 2018. Human resource management: A
critical approach. In Human Resource Management (pp. 1-23). Routledge.
Jackson, S.E., Schuler, R.S. and Jiang, K., 2014. An aspirational framework for strategic
human resource management. The Academy of Management Annals, 8(1), pp.1-56.
Wilton, N., 2016. An introduction to human resource management. Sage.