HRM Report: Recruitment, Talent Management, and HR Systems at Marks and Spencer

HRM report.

Table of Content
INTRODUCTION...........................................................................................................................2
1.1 Company overview................................................................................................................3
2.0 Literature Review...................................................................................................................4
3.0 Discussion and analysis.........................................................................................................6
Development of employees and talent management...................................................................7
HR systems and procedures.........................................................................................................8
CONCLUSION AND RECOMMENDATIONS............................................................................9
REFERENCES..............................................................................................................................11
INTRODUCTION
Human resource management is a process defined as managing the needs and
requirements related to human resources part of the organization. Operations related to human

resource management involve controlling the needs of the organization in respect to human
resources so that employees at different designated positions can be appointed. All such
techniques and approaches department follow to meet the human needs of company are called as
recruitment and selection approaches of organization. This report is based on the case study of
Marks and Spencer Company in respect to its human resource practices. The report will give a
brief overview over different human resource management approaches company follow to fulfil
its human resource requirements. Precise overview about the company will be projected in the
beginning of the project. Literature review will project in this report that will demonstrate about
the recruitment and selection strategies company will follow to meet the requirement related to
human resources. Literature review will also project different talent management approaches
human resource department follow in company (Kianto,Sáenz and Aramburu, 2017).
Talent management is all about managing the designated requirements of the positions
hold by human resources in an organization. With the support of literature review descriptive
projection will be done over talent management. Human resource system and procedures will
also project in this report. Furthermore, report will emphasis on the evaluation related to different
strategies use for recruitment and selection. With the support of employment law recruitment and
selection strategies will be discussed in this report. Descriptive analysis will also conduct in
respect to talent management approach company follow to enhance the potential capabilities of
its employee. Critical analysis will also conduct over the HRM system in an organization.
Human resource management is among the primary functions part of the organization hierarchy
and this report will project different sides of the human resource management in an organization
(Blom, Kruyen and Van Thiel, 2020).
1.1 Company overview
Marks and Spencer Company initiated its business functions in the year 1884 by the
founders Michael Marks and Thomas Spencer. Company conducts its business operations in
retail sector at global level. Currently company is serving its retail outlets at more than 1400
locations all across the globe. Headquarter of the Marks and Spencer Company is located in
London, England, United Kingdom. Company is listed in London Stock Exchange and currently
is a part of FTSE 250 Index (Analoui, 2018). Marks and Spencer Company was also among the
first retail sector brand in United Kingdom who has made a pre-tax profits of over £ 1 billion.
Company offers high quality clothing, food products and home products that allows consumers

of company to gain an effective revenue out of the functional activity of company. Brands like
Per Una, Autograph, Limited, Rosie, Blue Harbour, M&S Collection and M&S Energy. The
company was founded initially due to the partnership of Michael Marks and Thomas who both
were migrated to England for searching of better jobs and employment opportunity. Company
initiated its international expansion in the year 1973 by opening a retail store in Canada in the
year 1973.
2.0 Literature Review
As per the views of Ahammad, Glaister and Gomes, (2020) approaches apply for
recruitment and selection in company are segregated into different stages like aptitude test at
initial level, group discussion round, personal interview round and final selection round. All the
four stages involve in recruitment and selection process allows company to recruit the best
candidate fit for the specific designated position in company. All the approaches used for
recruiting employees allows human resource department to assess the skill, knowledge and
experience of employees. In order to meet the needs of different designated positions it becomes
essential for company to analysis all different aspects of the employees based on the needs of the
designated position role.
As illustrated by Moore and Jennings, (2017) companies follow two kinds of recruitment
and selection strategies one is in form of internal recruitment and the other one is external
recruitment strategy. In case of internal recruitment strategy company fill the designated
positions in company by promoting productive employees to higher designated role. This is an
effective strategy company used to fill designations in company. Internal recr4uitment allows
company to promote employees at higher positions which further resulted into growth and better
employment benefits in form of salary, incentives and other benefits. This also resulted into long
term employee sustainability in organization. Internal recruitment also resulted into employee
motivation as it motivate employees to perform more productive operations as a part of the
designated role in company in order to get promoted at higher positional role in organization.
Recruitment and selection strategies also involve external recruitments. Domsch, (2017)
has projected that in case of external recruitment process company do no t promote its existing
employees rather it channelizes recruitment drives to meet the designated role in company. This
strategy allows company to recruit fresh talents and graduates at the designated position in
company. This method allows company to recruit experienced and skilful professionals not part