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HSBC Case Study Assignment- Impact of Digital Technologies
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Added on 2020-06-04
HSBC Case Study Assignment- Impact of Digital Technologies
Added on 2020-06-04
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RESEARCHPROJECT
Table of ContentsTITLE:.............................................................................................................................................1CHAPTER 1: INTRODUCTION....................................................................................................11.1 Overview of research............................................................................................................11.2 Background of research.........................................................................................................11.3 Aims and objectives..............................................................................................................21.4 Research questions................................................................................................................21.5 Gantt chart.............................................................................................................................2CHAPTER 2: LITERATURE REVIEW.........................................................................................22.1 Impact of digital technology on banking sector....................................................................32.2 Explain role of digital technology in banking industry.........................................................32.3 Digital technology help in gaining high profitability to HSBC bank...................................42.4 Digital technology is important for banking sector...............................................................5CHAPTER 3: RESEARCH METHODOLOGY.............................................................................53.1 Types of research .................................................................................................................63.2 Approach...............................................................................................................................63.3 Data sampling........................................................................................................................63.4 Tools and techniques for collecting data ..............................................................................7CHAPTER 4: DATA ANALYSIS..................................................................................................7CHAPTER 5: RECOMMENDATION AND CONCLUSION.....................................................145.1 Recommendation.................................................................................................................145.2 Conclusion...........................................................................................................................15
TITLE:“To determine the impact of digital technologies on Banking sector. A case study of HSBCBank.”CHAPTER 1: INTRODUCTION1.1 Overview of researchIn an organisation, the digital technology will directly impact on banking sector whichhelp in increasing profitability and productivity in better manner. With the development ofbanking application, the banking industry is fast growing company which are reliable andapplicable for the firm. The digital technology has revolutionist in each factor of human activity.In the last years, it has been drastically change in the digitalisation for performing effectivefunctions and operations of the banking sector (A. Harris and P. Patten, 2014). HSBC bank adoptlatest techniques and methods which assist in increasing income and revenue of this field inproper manner. Banking sector is fast growing with the usage of technology such as ATM,online banking, mobile banking and many others. This will conducting activities and functions insmoothly running which enhancing the business operations in effectively. 1.2 Background of researchHSBC is the British international banking and provides financial services whichheadquarter is situated in united kingdom. This is the world seventh largest bank by total assetsand it is the biggest bank in Europe along with the total liability. HSBC bank has around 3900offices in all over the 67 nations and also they have approximately 38 million customers whogain their services or facilities. On the other hand, they are try to expand their banking servicesor facilities in other locations or countries which assist them in gaining high amount ofprofitability (Burns, 2016). Along with this, they are mainly focus on creating awareness abouttheir facilities or services which they are given to their existing or new customers in propermanner. The bank are developing those strategies and policies which are helpful in future timeperiod. Also this is necessary for them is to manage and maintain all business operations andappropriately adopt latest technology which assist in gaining attention of more clients towardstheir services. The main purpose and motive of this project is to recognise the impact of digitaltechnology on banking sector in accurate manner. Apart from this, this report is highlighting theexisting position of HSBC bank and this will lead towards acquiring success and growth in short1
period of time. The major objective of this bank is to concentrate on improving and maintainingtheir goods and services for satisfy their desired clients needs and requirements. 1.3 Aims and objectivesThe main motive of this report is “To determine the impact of digital technologies onbanking sectors: A case study on HSBC bank”. The another main aim of this specific report is“to increasing the selling policies and strategies of HSBC bank for maximizing the profitabilitylevel” and also try to lead towards maintaining the good reputation in the market place.1.4 Research questionsWhat is the impact of digital technology on banking sector?Which is the role of digital technology in banking industry?How digital technology help in gaining high profitability to HSBC bank?Why digitalisation is important for banking sector?1.5 Gantt chartIn this part of research report, learner required to updated and upgraded all the activitiesand functions which assist in acquiring potential goals and targets of the company. Along withthis, such factors are highlighting total number of days which are going for converting the projectwork and their activities for completing and also try to reaching with desired objectives andgoals in proper manner (Daneva and et. al., 2014.). Basically, before developing and preparingthe chart so the firm will gaining acquiring data and information for making appropriatedecisions and also maintaining such factors in given period of time. CHAPTER 2: LITERATURE REVIEWIt is that part in which research project addressing all the required aspects which play animportant role in getting potential targets and goals in given frame work for considering theaccurate information and data in effective way (Hashim, 2015). On the other hand, this willdemonstrate all the essential components which are used by organisation manager of HSBC bankwhile promoting their desired services and facilities among large number of customers as pertheir demand and needs in better manner. In addition to this, it will show light on various issuesand problems which help in inspiring and motivating their employees for better selling ofinnovative goods and services at the time of promoting desirable products and services in thelarge market place. In this sector of investigation, the company mainly covered the essential data2
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