Impact of Information Technology on HSBC: A Study on Ethical and Social Issues, Computer Networks, and Artificial Intelligence

INTRODUCTION TO
INFORMATION
TECHNOLOGY

ABSTRACT
The aim of this report was to evaluate impact of Information technology on the
performance of an organization. With this regard, HSBC was taken into consideration and in
context of the organization role of IT was scrutinized, then different ethical and social issues
which were prevailing in practise were examined. The report also paid attention to different
computer networks and their impact on the performance of HSBC. At the end of this report role
of Artificial Intelligence was perceived with respect to the entity and its role was summarized.

Table of Contents
ABSTRACT....................................................................................................................................2
INTRODUCTION 125....................................................................................................................4
LITERATURE REVIEW................................................................................................................4
ANALYSIS AND DISCUSSION...................................................................................................8
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................13

INTRODUCTION 125
Information technology refers to the process of utilizing the technology for organising,
collecting, sharing and delivering the information. In the current period of time the organisations
are depending on the technology as it is increasing the data security and cost effective process
(Prentice Dominique Lopes and Wang, 2020) The present report is based on the HSBC which is
British multination bank services providing company. The organisation is considered as the
private limited company that is found in the 1865. The present report will examine the impact of
IT which is providing assistance in increasing the efficiency of the operation of the company.
Along with the issues which the company is facing in the marketplace. Apart from that the report
will reflect the verity of computer netweork which is affecting the profitability of the company.
Furthermore, the report will elaborate the impact of artificial intelligence in enhancing the
business.
LITERATURE REVIEW
Theme:1 Impact of IT to help business in enhancement of their operations-
According to Alfalah, (2018) Information Technology is one of the most affective factor
to such organizations which are engaged in banking and insurance related business. Over the
time, global business formation has been changed and organization are now more likely to
expand their operations to the cross broader. This act of running business is being made simpler
and handy by Information technology.
Chen, Chen and Lin, (2020) said that the organizations like HSBC who are running their
businesses in around 64 nations. It was not possible without Information technology. Being an
organization engaged in banking and insurance sector, the organization is greatly affected by
such innovations. Information technology is giving upper hand to the organization and enabling
it to widen its diaspora to serve people and hiking its operational efficiency.
IT made the work simpler to reach the clients and customers living in backward areas.
Holzinger, et al. (2019) supported that information technology is getting surged with the progress
of time and helping organizations to eradicate the gapes they had earlier. It is being experienced
that Information Technology is surging ability of organizations to run their business in different
corners of the world.