Importance of Information Technology Services in HSBC

INTRODUCTION TO
BUSINESS
OPERATIONS AND
MANAGEMENT
TASK 4: CLASS DISCUSSION

HSBC OVERVIEW
Organization chosen for the operation strategy is HSBC
which is one of the leading international investment banking
companies established in 1865 and headquartered in the
United Kingdom. It also provides online banking services to
the customers

INFORMATION TECHNOLOGY SERVOCES
Chosen business area which the organization faces on a daily basis is the information Technology
services. Basically the information technology in the banking sector is used in order to record the
sophisticated information and communication technologies together collaboratively with the
computer science in order to enable the banks to offer better services to its customers in a secure
and reliable manner. It is affordable and sustainable in nature which also provides a good
competitive advantage over other banks. Information systems used by HSBC in which
organization are used by each and every department including human resource and finance along
with the market in it and other departments (Seidmann, Jiang and Zhang, 2019).