Human capital development in tourism management

RUNNING HEAD: Human capital development in tourism management
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Human capital development in tourism management

Human capital development in tourism management
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Contents
Introduction............................................................................................................... 2
Description of HR challenges identified............................................................................ 2
Trends or strategies in response to the challenges identified....................................................4
Conclusion................................................................................................................ 5
References................................................................................................................ 7

Human capital development in tourism management
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Introduction
Human capital development has the potential to create and assist jobs and boosts
employment. Human capital development delivers long term benefits to the tourism industry.
It aims to enhance corporate financial performance along with improving employee’s
productivity. The human capital is critical to productivity and business performance. Tourism
is a labour development industry which is dominated by the service sector. The tourism
industry is viewed as a major source of income but has limited potentials for economic
activities. The industry employs a large number of people and offers an extensive range of
jobs from unskilled to the highly specialised.
The tourism sector in British Columbia (B.C.) is identified to be as an exceptional visitor
destination. The tourism contributes significantly to the economy of B.C. this report includes
the description of the HR (Human resource) challenges identified in the tourism industry of
B.C. the trends or strategies are also suggested in response to the challenges identified.
Description of HR challenges identified
The labour issues are being faced in the tourism industry of Canada. There will be more
creation of jobs in the coming twenty years. The potential jobs can go unfulfilled in the
country. The tourism sector faces challenges in sourcing and retaining potential candidates.
Therefore it is required to develop strategic human capital in order to ensure the growth of the
tourism sector (Prayag & Hosany, 2015). The human capital professionals are needed to fill
the staffing levels in the competitive industry which is regularly growing. The human
resource challenges identified in the tourism sector impacting labour shortage are:
 The demographic shift to the lower birth rates and an ageing population
 The delusions about the industry being weak on the key elements like salary and
progression opportunities
 Mismatch of the skilled or unskilled labour supply and demand
It has been realised that 70% of Canada’s GDP included services and 4 out of 5 people are
employed in the same sector. The competition is robust which has shrunk the labour pool
from the services sector mainly for the young and comparatively low skilled labours. The
demographic transition takes place in the form of the lower birth rate. It has taken place due
to a couple of having desired family size. The birth rates are taking place less due to lower