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Human factor in system design Assignment PDF

Added on - 30 May 2021

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HUMAN FACTOR INSYSTEM DESIGNUser testing of an interactive systemAce Hardware Website
Table of ContentsAce Hardware Website................................................................................................................................2Use Case......................................................................................................................................................2Evaluation methodology..............................................................................................................................4Task one..................................................................................................................................................5Task two..................................................................................................................................................5Task Three...............................................................................................................................................5Task Four.................................................................................................................................................5Results Evaluation.......................................................................................................................................6Task one Result........................................................................................................................................6Task two results.......................................................................................................................................8Task Three Results...................................................................................................................................8Tasks Four Results...................................................................................................................................9Findings and Recommendations................................................................................................................10Recommendations.................................................................................................................................12Conclusion.................................................................................................................................................12References.................................................................................................................................................13Appendix 1 Questionnaire.........................................................................................................................16List of FiguresFigure 1 homepage......................................................................................................................................8Figure 2creating an account.........................................................................................................................8Figure 3 adding products to the shopping cart...........................................................................................10Figure 4 Billing webpage..........................................................................................................................11
Ace Hardware WebsiteAce hardware is one of the global online selling website that has been known for selling ofhardware equipment’s all over the world at a cost that is friendly. Ace hardware is known forselling products such cabinet knobs, finishing touches in a house, building materials andsupplies, chains, doors and windows, hand trucks, ladders and locks, the key rings and manymore. The main concept that is tried to be brought across by Ace Hardware is to reach a largemarket and sell more products to its target globally. The idea is to offer provision for a platformthat is online that will allow people with smartphones or even other devices that can access theinternet to purchase hardware’s online depending on their choice. Customers can view a lot ofvarieties of products as provided by Ace hardware with reference to the latest arrival, new in themarket, cheapest in price, best quality and many more. For one to qualify for placement of anorder one must register with the website which has made Ace hardware to act as an interfacebetween the customers and the manufacturers or companies which provides them with thesupplies. Just like any other simple website Ace hardware has two ends that is the back andfront which work hand in hand for the admin side and the customer side. Front end side is thecustomer interaction end that he or she uses while interacting with it to view the products andmake orders. The backend is the administration side which he uses in managing the products andthe account details of the customers.The main aim of performing this report is analyzing some of the feasibility study on the on theusability features of Ace hardware system. This study on the report comprises on thefunctionality study of Ace Hardware, responsiveness, clarity and visibility, how effective acehardware is and how easy it is to navigate across the webpages of Ace hardware. All of theabove stated area of studies will be based on the user direct interactions with the Ace hardwarewebsite and also filling a questionnaire that will be based on what he encountered duringinteraction. After we are done with this, we will do an evaluation methodology followed by theresults evaluation which will help to give us the findings so that we give recommendations towhat Ace hardware need to do so that they can improve their website usability features.
Use CaseMany are times we look for an explanation in terms of diagram to how we can explain the lookand feel of a given website. In Ace hardware the products stored can be viewed by the customersin many ways which may help in boosting the number of sales. In this the system has beenknown for performing the must and compulsory functionalities that cannot be avoided in anyway by the customers. Some off this functionalities are as explained in the diagrams.Creating an account (Sign up)Login in (Login)View itemsSelect itemsAdd to the shopping cartSelect the payment option methodMake an orderSign outSelect CountryLoginSignupSelect ItemAdd to Shopping CutSelect Payment OptionMake an OrderLogout
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